leeli cycles Reviews 

60
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Still waiting for my order, email is bouncing back calls are going straight to voicemail.

Rated 5 out of 5 stars

GLAD TO SUPPORT AN INDEPENDENT LOCAL BUSINESS : After puffing up Turners Hill ⛰️ stuck in the wrong gear ⚙️ on a group ride. BEN, the owner was a Lifesaver 🛟 to get my 🚲 gear cable swiftly fixe... See more

Rated 5 out of 5 stars

I would just like to say how helpful and efficient Ben has been recently and would recommend him at Leeli cycles to look after your bicycles too! After a collision with a van near his shop, he took gr... See more

Rated 1 out of 5 stars

I ordered a set of tyres from here only for them to tell me they were out of stock after taking payment, they offered to get me something similar but I heard nothing from them for weeks. I then reques... See more

Company replied

Company details

  1. Bicycle Store
  2. also in
  3. Bicycle Rack
  4. Bicycle Rental Service
  5. Bicycle Repair Shop
  6. Outlet Mall
  7. Parking Lot for Bicycles

Written by the company

Cycle Café, Bike Shop, and Repairs in Turners Hill Est. 2014 The First Bike shop in Turners Hill for over 40 years - Be our Guest! At leeli cycles, we want all of our visitors to feel at home... Eat, Drink and be Merry! We sell Organic Vegan Flapjacks, and many drinks: Chilled Buxton Still Water, Chilled Red Bull, Herbal Teas, Instant Coffees, Bournville & Horlicks Hot Chocolates, Tassimo Coffees and Cadbury Hot Chocolates, Alpro Soya & Lactose Free milk substitites, Robinsons Fruit Squash, Hi5 ZERO Hydration Tabs & Powder Sachets Relax on our concourse Picnic Table, or warm up inside on our comfy seating. To keep you occupied and connected, we have Free Wi-Fi internet access and USB charging points, plenty of card games, books, maps and travel guides, and product catalogues too. London to Brighton Riders, You are halfway there! If you are riding to Brighton, take a break here, because you are exactly halfway, and you just climbed 400 feet in less than 10 minutes! You deserve a small tea break to recover and regain your strength!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

60 reviews

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2.5

All reviews

(60)

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Rated 5 out of 5 stars

Brilliant customer service

I'm so thankfully I found this shop online. I had been sear hing for about 2 weeks for a bike and nothing. Ben did everything he could to find a bike for me, and I'm very happy with the bike he suggested. It came really quick aswell considering I was thinking it would be longer. I highly recommend this shop. 🙂

April 25, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I ordered Tannus Aither 1.1 tyres from Leeli cycles. The price was very competitive and delivery was quick. I'm happy with my purchase. Thank you.

February 9, 2020
Unprompted review
Rated 5 out of 5 stars

Helpful and efficient

The bike I ordered was out of stock and Ben at Leeli Cycles was extremely efficient in locating another one and arranging prompt delivery. He also replaced the existing seat post with a different one of my choosing and this was included in the delivery.

February 1, 2020
Unprompted review
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Rated 5 out of 5 stars

Great Service

Fast dispatch, fully tracked delivery.

December 11, 2019
Unprompted review
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Reply from leeli cycles

Thank you, Paul!

Rated 5 out of 5 stars

Good price

Good price, quick delivery.

September 24, 2019
Unprompted review
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Reply from leeli cycles

Many Thanks!

Rated 5 out of 5 stars

My name is Milen Valkovski

My name is Milen Valkovski. I work as a courier in London for Stuart. I bought airless solid tires from an online shop and am extremely pleased with the airless solid tires . I recommend to everyone especially if you are on a long bike ride, you will have to make inhuman efforts. Online shop is very fast with delivery. I'm considering ordering another product from him.

September 4, 2019
Unprompted review
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Reply from leeli cycles

Great to hear that Tannus Airless Tyres make great tyres for courier bikes!
No more punctures, yay! We also now sell Tannus Armour, inserts for normal tyres that give all round protection of the tube.

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Rated 5 out of 5 stars

Business Done.

I paid for 2 tyres. They sold them and arrived👍🏼

August 22, 2019
Unprompted review
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Reply from leeli cycles

Many Thanks Andy!

Rated 5 out of 5 stars

Made an enquiry

Made an enquiry by email and I received a prompt response. I look forward to visiting the stores and making a purchase

August 5, 2019
Unprompted review
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Reply from leeli cycles

Hi Stuart, Many Thanks! Look forward to seeing you at the shop!

Rated 4 out of 5 stars

Admin Could Be Better But Satisfied Overall

When I tried to place my order there was a problem with the website but I tried it intermittently from Saturday afternoon until my order was accepted on the following Tuesday afternoon.

My order was acknowledged by email but I had no advice of despatch until the wheel arrived. However, it was well packaged and delivered fairly promptly.

I'm assuming this is a small business, so I understand the difficulty of keeping on top of administration. The bottom line is that I'm pleased with the product, which I hadn't been able to source elsewhere.

January 9, 2019
Unprompted review
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Reply from leeli cycles

Thank you for your input and your kind words, you are right this is a small business run just by one person, but I keep a good reputation wherever possible!

Web site wise I have been badly let down by my current web hosts, and will be switching very soon, which means a faster site for all my visitors!

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Rated 5 out of 5 stars

Excellent service

Excellent service. Courteous, polite, and prompt. Soon remediated discrepancies with an erroneously placed order for an item long since discontinued from production by the manufacturer. Additionally a complimentary gratuity gift was supplied as a gesture of generosity, assuaging what little disaccommodation arose from this minor misunderstanding. Overall, highly recommended.

May 24, 2018
Unprompted review
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Reply from leeli cycles

I am happy you enjoyed your goodies!
Thank you for a lovely review, and hope to have you back in the future!

Rated 2 out of 5 stars

I bought a bike online

I bought a bike online, ask for it to be assembled and would pick it up a week later. Arrived a week later to collect the bike, it was still in the box unassembled! If you want good service go to your local bike shop.

March 23, 2018
Unprompted review
leeli cycles logo

Reply from leeli cycles

I am very sorry this happened, it was our fault.
This has been addressed and there is now a better system in place to ensure things like this do not happen again.
However I hope you found the bike itself is a joy to use. We are happy to reimburse any cost for assembly if you have a copy of a receipt.

Rated 4 out of 5 stars

Great item, meh communications

Great item, great price. Less good communications. Only recognition of my order was my PayPal receipt 2 days later and when my new bike tyres showed up at my door.

March 13, 2018
Unprompted review
leeli cycles logo

Reply from leeli cycles

I apologise for the lack of communication and delay in receipt. I am unsure why this was but this has been addressed to ensure a better experience from now on

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