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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the responsive and professional support team, finding them helpful and quick to address inquiries. People also report smooth and timely payout processes, with some noting that the company honors payouts and provides a good platform for trading. However, a significant number of people were dissatisfied with the payout process, reporting that requests were denied without clear explanations or based on criteria not visible on the dashboard. Some customers also mentioned issues with account closures and a lack of transparency regarding payout eligibility, leading to frustration and a feeling that rules are arbitrarily applied.

What people talk about most

Payment

People report ambiguous experiences with payment. Many customers express significant frustration, claiming... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the support team, highlighting their... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praise the support team for being... See more

Response time

Customers consistently note ambiguous experiences with response time. Many reviewers praise the support team... See more

Staff

Consumers find staff experiences to be ambiguous. Many reviewers praise the support team for being helpful,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I traded with Leeloo for several months and worked hard to follow all the visible rules displayed in the Dashboard: staying within the trailing drawdown, respecting daily l... See more

Company replied

Rated 5 out of 5 stars

I am seeing a lot of reviews saying that they were denying payouts. I submitted a payout request on Saturday and it was approved Tuesday. I actually got an email from rise 9 minutes before getti... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Leeloo is proud of many distinctions one being the evidence suggesting the qualification percentage of traders who move from evaluation into Performance-Paid accounts being almost double our nearest competitor, which means we offer the highest opportunity available for traders! Nothing brings us more joy than to play a role in life-changing experiences, and we welcome you to join our Leeloo family, where we treat you like our own.


Contact info

3.3

Average

TrustScore 3.5 out of 5

614 reviews

5-star
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1-star

Replied to 51% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I participated in the trading contest…

I participated in the trading contest and won first place. Leeloo delivered on the prize. It was a great experience. Thank you so much for organizing these events; it's a great company.

Participe del concurso de trading y fui el ganador en primer puesto, leeloo cumplio con el premio, una gran experienci, muchas gracias por hacer estos eventos, gran empresa

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Leeloo

I had a great experience with Leeloo; my Turbo account payment request was successful. The support team was very helpful and thoroughly reviewed my account before authorizing the payment. I have no issues whatsoever.

February 19, 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

We are glad to hear your Turbo payout request was successful and that the review process was clear and smooth for you. Our team works carefully through every account to ensure rules are followed while also moving as efficiently as possible, so it means a lot that you recognized that effort.

We appreciate you being part of the Leeloo community and look forward to seeing your continued progress.

Team Leeloo

Rated 5 out of 5 stars

Great Experience & Excellent Support

I had a very positive experience with LeeLoo Trading during their Valentine's Day competition. The communication was clear and professional from start to finish.
The support team was responsive, friendly, and handled everything quickly — including the prize payout, which was processed smoothly via PayPal as promised.
Overall, the competition was well organized and the team made the entire experience easy and enjoyable.
Thank you to the whole support team for the great service!

February 13, 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hi Michael,

Thank you for the detailed feedback and for participating in our Valentine’s Day competition.

We are glad to hear the communication was clear, the event felt well organized, and that your prize payout was processed smoothly as promised. Our goal with every competition is to create a structured, fair, and enjoyable experience from registration through payout, so your comments mean a lot to the team.

We appreciate you being part of the Leeloo community and look forward to seeing you in the next competition.

Team Leeloo

Rated 2 out of 5 stars

Received payouts - but Leeloo not overall good faith actor

I was with Leeloo for years and spent a significant amount on evals as I ramped up my trading skills. Leeloo happily took these payments. There were some bumps along the way, including questionable trading restrictions that led to weeks long emails exchanges before I received money rightfully owed to me. At times, it akin to pulling teeth. However, I was often paid in the end, so...

My main problem with Leeloo is once I became a profitable trader (through fair practices that met ALL of Leeloo's many trading guidelines), they immediately closed my account and told me I now had to join their program for 'advanced traders' which, conveniently for them, costed hundreds each month. In short - Leeloo will happily extract thousands of dollars from you in eval payments, but the moment you make a few consecutive (minimum) payouts, you're shut down.

Leeloo does not act in good faith. I would avoid at all costs. The only reason I didn't give one star is due to the fact they paid me a couple times before engaging in slimy business practices.

February 9, 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hi,

We appreciate you taking the time to share your experience, especially as someone who has been with us for years and has received payouts.

We want to address one key point clearly: accounts are not closed simply because a trader becomes profitable or receives consecutive payouts. We have many traders who receive multiple payouts and continue trading. Profitability alone is not a reason for closure.

When accounts are reviewed or program changes are suggested, it is typically due to alignment with rule structure, trading patterns, or program guidelines. In some cases, traders may be directed toward a different account type that better fits how they are trading. That is not intended as a punishment, but rather a structural adjustment based on program parameters.

Regarding extended email exchanges during payout reviews, we understand that those situations can feel frustrating. Reviews exist to ensure consistency and fairness across all traders, but we acknowledge that the back-and-forth can sometimes take longer than expected.

You mentioned that you did receive payouts, and we appreciate you recognizing that. Payouts are processed when requirements are met, and that standard applies equally to everyone.

If you would like to revisit your specific situation directly, we remain open to a constructive conversation.

Team Leeloo

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Rated 5 out of 5 stars

Leeloo issue resolved

I have been using Leeloo for the past few months now and I want to thank Leeloo Support team, specifically, Elena for providing support related to my account. We had constant back and forth because of my PA account and issues related to it. She gave me a thorough breakdown of my account and I explained the steps from my side. So after our deliberation we came to a conclusion that helped both of us. Admittedly, I was frustrated but I want the Support team to understand the issue from my end, which they did. I recommend future trader and user to read the emails and follow the steps they provide. If there is any issue that you feel the team missed then raise it to them and they will provide a solution to you.

January 16, 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Hi Jas,

Thank you for taking the time to share this detailed feedback and for the 5-star review.

We appreciate you acknowledging the work Elena put into reviewing your Performance Account and walking through everything step by step with you. Situations like this can be frustrating, and we value when traders take the time to communicate their perspective so we can fully review the account and work toward a fair resolution.

Your advice to future traders is spot on. Carefully reviewing emails, following the outlined steps, and reaching out when something does not seem right allows us to address issues accurately and efficiently.

Thank you again for trading with Leeloo and for recognizing our support team’s efforts.

Team Leeloo

Rated 5 out of 5 stars

Good experience with Leeloo and three payouts received

Leeloo is a prop firm that provides serious support to traders.
In my experience, they honored three payouts, with a very responsive customer support team that takes the time to explain things clearly.
I particularly appreciated their Bundle offers, which are well suited for beginners. This type of offer is quite rare among prop firms and helped me accelerate my learning, improve my strategies, and progress more efficiently.
Six months after joining Leeloo, these conditions allowed me to achieve tangible results and successfully complete my three payouts.
Thank you to the Leeloo team for their professionalism and support.

January 8, 2026
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you, Mounia, for taking the time to share such a detailed and thoughtful review.

We’re glad to hear that your experience with Leeloo has been positive and that our support team was able to assist you clearly and consistently throughout your journey. It’s especially great to know that the Bundle offers helped support your learning process and contributed to your progress over time.

Congratulations on achieving three payouts — that is a meaningful milestone and a reflection of your dedication and discipline. We appreciate your trust in our company and your kind words about our team’s professionalism.

Wishing you continued success as you move forward.

Rated 5 out of 5 stars

Straight to performance accounts are great!

I bought their straight to PA (performance account) where you don't need to qualify first then build up your real account. The company has been very responsive when I email and even called me directly with something I needed clarity with. Payout was requested and paid out within a couple of days. You use Ninja Trader for free which is great. You still need to read their rules and make sure you stick to them but I have been very happy with the experience.

December 31, 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for sharing your experience and for highlighting what stood out to you.

We’re glad the Straight to Performance Account structure worked well for you and that the process felt clear from the start. It’s especially good to hear that our team was able to respond promptly and even speak with you directly when clarification was needed — clear communication matters to us.

We also appreciate you pointing out the importance of reviewing and following the rules, as that clarity helps set proper expectations. Thank you for trusting Leeloo and for taking the time to share such thoughtful feedback.

Team Leeloo

Rated 1 out of 5 stars

Leeloo Scammers

I don't advise traders to give their money and time to Leeloo because they are scammers.
The year before last, I had two accounts. I reached over $8,000 in each account. I requested a withdrawal, and they immediately changed their rules in such a way that the majority of my trades became ineligible. Initially, I traded according to the rules, but after the withdrawal request, they changed their rules, and my trades that were before the new rules were subject to them. This is a company that doesn't honor its commitments. It doesn't connect traders with the market, so the trader's gains are losses for the company. I advise you to go with companies that don't provide consistency in the live account. Consistency in the test is fine, but in the live account, if you see consistency or the number of winning days before withdrawal, automatically understand that they want you to take more risks and lose. Leeloo are scammers and I have documentation that proves it.

December 26, 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for taking the time to share your experience.

We understand how disappointing and frustrating situations like this can feel, especially after investing significant time and effort. We take feedback seriously and never want a trader to feel ignored or dismissed.

At the same time, Leeloo operates with documented terms and structured review processes that are applied consistently. When questions or concerns arise, our team is always available to review the account in detail and explain how decisions were made.

Because account-specific matters involve private information, we’re unable to address them publicly here. We do encourage you to contact our support team so we can review your concerns directly, answer any questions you may have, and ensure everything was handled appropriately.

Team Leeloo

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Rated 1 out of 5 stars

Taded full-time for +40 days… generating $15,000 in this Performance Account (PA-LL031682-101). Payout denied and PA closed without evidence.

My reply to Leeloo,
Access to Rithmic data is not the issue. My requests were for the specific trades, sessions, and internal criteria Leeloo used to classify alleged violations (contract usage and “home run” days). That information cannot be inferred from raw platform data without knowing what was flagged and why.

Despite multiple requests, those details were never provided, the explanations changed over time, and the account was closed during review. My concern is about transparency in the private review process, not public disclosure.
Note to Public
I am sharing this experience so other traders can make informed decisions.
I am sharing this timeline so other traders can understand my experience clearly and factually.

1. Long-term relationship
I have been a Leeloo trader for over one year, with multiple 25K and 50K accounts successfully passed during that time.

2. 300K Evaluation passed
I passed a 300K evaluation with a $20,000 profit target and transitioned to a Performance Account.

3. Performance Account trading
I traded the Performance Account full-time for over two months, across 40+ trading days, generating approximately $15,000 in profit.
This exceeded 2× the drawdown offset and aligned with Leeloo’s stated rules for multiple payout periods.

4. Reviews requested before payout
Before requesting a payout, I received multiple emails encouraging me to leave a review. I consistently declined, stating I would only review the service after testing the payout process.

5. Payout request submitted
When I submitted my payout request, the payment portal initially appeared frozen or unavailable. The request then went into manual review.

6. Payout denied after review
The payout was denied following a manual compliance review.
The reasons provided evolved over time and included:

Contract usage inconsistencies

Use of minis and micros

“Home run days,” defined after the fact

No numerical thresholds or normalized risk metrics were provided prior to review.

7. Account closed
The Performance Account was closed during the review process.
The account fee was refunded, but no profits were paid.

8. Final takeaway
The evaluation was passed, the account was traded over an extended period, and the denial occurred only at the payout stage.

I am sharing this as a documented experience so traders can make informed decisions, particularly regarding payout transparency, which I believe is the most important factor when choosing a prop firm.

***************
I have traded with Leeloo for more than one year and successfully passed over 100 evaluation accounts, including several 25K ,50K and 100K challenges. Recently, I completed a 300K challenge, reached the required $20,000 target, and traded the resulting Performance Account full-time for 40+ days, generating more than $15,000 in profit.

Despite meeting all rules (including consistency and the 30% rule), my payout request was denied.

I requested:
• timestamps,
• order logs,
• contract-size normalization (minis vs micros),
• and the rule-based criteria used to justify the decision.

No evidence was ever provided.

The explanations changed several times (inconsistency, home-run days, then “auto-liquidation”), and the account was closed during the review. Instead of paying the earned profit, Leeloo issued a simple refund of $125.

This experience was disappointing after a year of loyal participation and many successfully validated accounts.

I hope Leeloo will improve transparency in payout reviews, provide objective criteria, and ensure consistent treatment for long-term traders.

December 12, 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for taking the time to share your detailed feedback.

We understand how disappointing this situation feels, particularly given the amount of time, effort, and history you describe. We recognize that payout reviews can be frustrating, especially when expectations differ from the final outcome, and we do not take those concerns lightly.

Regarding the information you referenced, it’s important to clarify that all timestamps, order logs, executions, and contract-size data are available directly within the Rithmic platform. Traders have full access to the same trading data we review, including order history and execution details, throughout the life of the account. This ensures transparency and allows traders to independently review their own activity at any time.

That said, Leeloo operates under documented terms and structured review criteria that are applied consistently. While we always aim to review accounts carefully and explain decisions in good faith, rule compliance is required. When issues arise during a review, the outcome is determined based on those documented standards.

Because account reviews involve private and sensitive information, we’re unable to discuss specific findings publicly. Our support team remains available to review concerns directly, explain decisions, and address any remaining questions through the appropriate channels.

We appreciate you sharing your perspective and encourage continued direct communication so concerns can be addressed thoroughly and properly.

Team Leeloo

Rated 3 out of 5 stars

My experience with Leeloo – important details traders should know

I traded with Leeloo for several months and worked hard to follow all the visible rules displayed in the Dashboard: staying within the trailing drawdown, respecting daily loss limits, maintaining the required number of active days, and keeping my accounts in positive balance. In fact, at the moment of requesting my first payout, all of my accounts showed clean compliance according to the Dashboard.

However, what I learned only at the payout stage is that Leeloo evaluates additional rules that are not shown anywhere in the Dashboard and cannot be monitored by the trader in real time. These include subjective interpretations of:

“Consistency in contract usage”

“Home Run” days, even when the profit is modest (e.g., around $360 on accounts whose average daily profit was between $100–$200)

Copy-trading patterns, even across accounts that were traded manually

Profit irregularity and behavior rules

Because these rules are not visible to the trader, it is impossible to know when you are violating them. The Dashboard gives the impression that all compliance is transparent, but the final payout decision is based on criteria outside of it.

In my case, all six of my 50K Performance Accounts were closed at once, including three accounts that had no payout request and were never involved in copy trading. This was surprising and discouraging, especially after several months of work and more than USD 2,000 invested in evaluations.

I do want to acknowledge that support was always polite and responded quickly. But based on my experience, traders should be aware that:

A clean Dashboard does not guarantee payout eligibility

The most important rules are not visible anywhere

Violations can be determined only after a manual review at payout time

Account closures may affect all accounts under the trader, not only the one being reviewed

Leeloo is a very strict firm, and while some traders may appreciate that level of scrutiny, others might find the lack of transparency regarding hidden rules challenging.

My intention with this review is simply to share my experience so that other traders know what to expect when trading with Leeloo.

December 12, 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for taking the time to share such a detailed and thoughtful review.

We understand how discouraging it can be to invest months of effort and feel uncertain or surprised at the payout review stage. We recognize the frustration that can come from believing everything was compliant based on the dashboard view, only to later learn that additional factors are reviewed.

To clarify for readers, the dashboard is designed to show key quantitative thresholds (such as drawdown, daily limits, and active days), but it is not intended to be a comprehensive compliance or eligibility guarantee. Payout reviews include a manual assessment of overall trading behavior, using documented criteria that are applied consistently across all traders. These reviews are in place to ensure fairness, integrity, and sustainability across the program.

We do try to work with traders in good faith and explain outcomes as clearly as possible. However, when trading activity falls outside the documented standards reviewed at payout time, we are obligated to follow and enforce those rules, even when the dashboard itself appears “clean.”

Because these reviews involve private account data and broader account relationships, we’re not able to discuss specific findings publicly. Our support team remains available to walk through decisions directly, explain the reasoning in detail, and answer questions so traders fully understand how outcomes were determined.

We appreciate you acknowledging the professionalism of our support team and sharing your experience so others can better understand how the review process works. Feedback like this is important, and we take it seriously.

Team Leeloo

Rated 1 out of 5 stars

They are completely incompetent

They are completely incompetent. Their rules are hidden on the site, and they have no intention of fixing them because it suits them. They can do whatever they want with your account dashboard at any time, like blocking it for more than 10 days and magically adding rule violations to avoid payouts. At this point, it's not just malicious intent, it's outright fraud.

Leelo is a company to avoid despite its low prices. That's the problem: when a prop firm doesn't have much liquidity, it's forced to harm winners to stay afloat, becoming the worst kind of manipulators.

November 29, 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for your feedback.

For clarity and fairness to anyone reading this review: your access to Rithmic data and your account dashboard has never been paused, blocked, or restricted by our team at any point. Your trading environment and data access remained fully active.

What stands out most here is the frustration that followed a rule-based review of your trading activity. Disappointment is valid — accusations that challenge integrity deserve a direct, factual response.

Our evaluation rules are openly published and intentionally reinforced. New traders are guided to our Knowledge Base from the welcome email onward, and support tickets and marketing messages regularly link back to the program guidelines. Transparency has never been something we claim — it is something we repeatedly demonstrate.

In your own words shared previously in support, you acknowledged actions that did not follow evaluation rules. When a trader confirms they were aware of crossing guidelines, it typically reflects someone who disagreed with the outcome, not someone who was kept in the dark.

We run a measured, documented process to ensure every trader is reviewed by the same standards — especially when high-risk behaviors such as flipping appear on an account. This protects both the legitimacy of our program and the traders who follow it as designed.

Confusion can always be clarified. Education is always offered. Fairness and transparency are not negotiable for one individual — they are the baseline for all.

If you would like to continue this conversation constructively, we are always open to doing so. What we will not do is rewrite standards to fit a single situation — that would go against the community of traders who use our program responsibly and as intended.

We wish you success moving forward.

Team Leeloo

Rated 5 out of 5 stars

I've been trading with Leeloo for a few…

I've been trading with Leeloo for a few months now, their support has been great and fast, I got a 50k Turbo Pace account and managed to get 2 $800 payouts in a bit over 2 weeks of trading after qualifying

October 28, 2025
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for sharing your experience, Joaquin.

It’s great to hear that your time with Leeloo has been productive and that the Turbo Pace account worked well for you. Qualifying and achieving two payouts in a short period reflects strong discipline and focus, and we’re glad the support team was able to assist quickly along the way.

We appreciate you taking the time to share these details and wish you continued success moving forward.

Team Leeloo

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Rated 5 out of 5 stars

I have use Leeloo and its the best…

I have use Leeloo and its the best company with their price and not rules to perform as a trader

November 4, 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for sharing your feedback, Wilson.

We’re glad to hear that you’ve had a positive experience and that our pricing and overall structure have worked well for you. We appreciate you taking the time to leave a review and for being part of Leeloo.

Wishing you continued progress in your trading journey.

Team Leeloo

Rated 1 out of 5 stars

SCAMMER

Es una empresa que no paga, vi hace dias como el youtuber de Scalperos cumplio todas las reglas y no le pagaron porque eran 20mil dolares. Le cerraron la cuenta sin razon.
It's a company that doesn't pay. I saw a few days ago how the YouTuber from Scalperos followed all the rules and they didn't pay him because it was 20,000 dollars. They closed his account for no reason.

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

No Pagan

Inrresponsables, faltas de respeto, falta de etica, desonestos, mala empresa para operar.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Leeloo Is The Real Deal!

My payout with Leeloo was approved and processed smoothly with no issues at all. The team has always been responsive and helpful whenever I reached out, and the entire experience trading with Leeloo has been solid from start to finish. I appreciate that they actually support traders who follow the rules and put in the work. Definitely recommend Leeloo to anyone looking for a fair and reliable prop firm!

October 28, 2025
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for sharing your experience, Shant.

We’re glad to hear that your payout was approved and processed smoothly and that your interactions with our team have been responsive and helpful throughout. It’s especially meaningful to us that you highlighted the importance of following the rules and putting in the work—consistency and discipline are central to how our company is structured.

We appreciate your recommendation and the trust you’ve placed in Leeloo. Wishing you continued success moving forward.

Team Leeloo

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Rated 5 out of 5 stars

Payout

I am seeing a lot of reviews saying that they were denying payouts.

I submitted a payout request on Saturday and it was approved Tuesday. I actually got an email from rise 9 minutes before getting an email from leeloo saying my payout was approved.

I couldn’t submit a payout online so I sent an email to support but it was still a quick and painless process.

October 28, 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for taking the time to share your experience, Justin.

We appreciate you pointing out the contrast between what you may have read and what you personally experienced. It’s good to hear that your payout was reviewed and approved promptly, and that the process remained smooth even when submitting the request via email.

We’re also glad our support team was able to assist quickly and keep the process straightforward. Thank you for your trust and for sharing these details with others.

Team Leeloo

Rated 5 out of 5 stars

Working with LeeLoo has been…

Working with LeeLoo has been exceptional. Their customer service always responds in a timely manner. They are true to their word regarding rules and pay outs. I have worked with several prop firms and this is by far the best experience I've had. Not to mention when I was paid out I was paid out immediately and through a method I prefer.

October 28, 2025
Unprompted review
Leeloo Trading logo

Reply from Leeloo Trading

Thank you for sharing your experience, Randy.

We’re glad to hear that your experience with Leeloo has been exceptional and that our customer service, rules, and payout process met your expectations. It’s especially meaningful to know that, after working with other companies, this stood out as your best experience and that the payout was processed promptly through your preferred method.

We appreciate your trust and the time you took to leave this review.

Team Leeloo

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