Lee Valley Ireland Reviews 

808
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the traditional garments are exceptionally well made, featuring beautiful fabrics, vibrant colors, and comfortable fits designed to last for many years of regular use. Buyers warmly appreciate the remarkably fast delivery times across international borders, alongside clear and prompt updates that keep them fully informed throughout the entire shipping journey from start to finish. Some reviewers were not happy with occasional online fulfillment and delivery mishaps, including unexpected product size variations, entirely missing packages, or parcels being carelessly left exposed to heavy rain.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the superb quality, comfortable... See more

Quality

Customers had positive experiences with quality, noting that the garments are well made with beautiful... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting incredibly fast shipping times, even... See more

Order

Reviewers highlight positive aspects of order, noting that items are easy to purchase through a simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is an easy web site to navigate. The shirts I bought I expect will last me the rest of my life. Beautiful material, fine stitching, comfortable. Quick delivery while coming from overseas. Even the... See more

Company replied

Rated 5 out of 5 stars

Lee Valley did their part ! I received the walking stick today , it was well packaged and arrived in great condition, I will be putting it to good use, I was a bit disappointed that the ball handle... See more

Company replied

Rated 5 out of 5 stars

My order was packed well and shipped fast. Great communication between from the delivery service. Lee Valley has clothing that fits and is of superb quality. This is my third order. Never had a p... See more

Company replied

Rated 5 out of 5 stars

I've purchased a number of items from Lee Valley over the past few years. The products are always top quality and the prices are very fair.

Company replied


Company details

  1. Men's Clothing Store
  2. also in
  3. Activewear Store
  4. Children's Clothing Store
  5. Clothing Store
  6. Women's Clothing Store

Written by the company

Lee Valley Ireland is your one-stop shop for year-round Irish-made country clothing, nightwear, and gifts. For over 40 years, Lee Valley Ireland has manufactured the highest quality cotton flannel grandfather shirts and nightwear. Fill your closet with timeless Irish-made pieces, from comfortable loungewear and slippers to tweed classics. Browse Irish gift ideas online, including wood-crafted collectables. Lee Valley Ireland is proudly a Guaranteed Irish™ company. Shop online today at www.leevalleyireland.com


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

808 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(808)

51 reviews in the last 12 months

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Rated 1 out of 5 stars

Even though I have had an exchange of…

Even though I have had an exchange of emails and felt the delivery problems had been resolved just a matter of patience, I still have not received my shirts after so much time still no products and no further email. It is very disappointing and no acknoyacknowledgement or refund! I am in the dark and waiting for these things as presents !

December 8, 2022
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Rated 5 out of 5 stars

Great!

Easy to order. Reasonable shipping time to Canada, especially during the holiday season. Appreciate the worldwide free shipping offer. Products arrived in great shape!

December 19, 2022
Rated 1 out of 5 stars

2nd time I have responded to rate…

2nd time I have responded to rate experience.

I purchased the same type shirt many years ago. The reason I purchased a new one is that the old shirt finally wore out. I feel the new shirt is a lot thinner than the old shirt. Thin like a dress shirt would be. Not the same thickness as the old shirt.

December 19, 2022
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Rated 4 out of 5 stars

Great vintage grandfather shirts

I ordered vintage grandfather shirts; good quality and comfortable to wear. This style is not easy to buy in Germany. The colors differ from my expectation but as there is an individual influence of the computer monitor color adjustments this is difficult to avoid. Delivery from Ireland to Germany took some days but was ok.

November 30, 2022
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Rated 5 out of 5 stars

Excellent products, exceptional customer service.

Whenever I have a question, however trivial, Lee Valley always answers within a day. The answer is never automated, always by an individual. The clothing we have bought has always been comfortable and of excellent quality.

Last year my husband and son each got a lined flannel pants and shirt leisure set. They love the comfort and warmth.

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December 14, 2022
Rated 1 out of 5 stars

No goods after 4 weeks. All I get is emails!

Ordered items 17th November - now 14th December. Only things they have delivered so far are emails asking for reviews of products they still have not delivered, other emails trying to get me to order more stuff, and snotty emails from "customer care" blaming me for ordering at "their busiest time of year" - ie mid November! Customer care is non existent - like their goods.

December 14, 2022
Unprompted review
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