Spectacular Austria – All-Inclusive

Spectacular Austria – All-Inclusive Reviews

Average star rating 4.5 out of 5 stars

4.3

(131 reviews)

A product’s star rating is calculated as the average of all its reviews.

Shop now
Leger Holidays logo

Sold by Leger Holidays

www.leger.co.uk

•

9.3K Reviews

4.5

The information on this page is based solely on product reviews written by customers of Leger Holidays via Trustpilot.

Here’s what people highlighted

Quality

4.3

126 ratings

Value for money

4.2

128 ratings

Product details

Brand: Leger

An all-inclusive adventure in Austria. From Innsbruck and Salzburg to the Krimml Falls and Lake Achensee, this tour is a true Austrian delight.
Flag this product

All reviews

Rated 4 out of 5 stars

The Luxuria Coach was quite old and not up to the latest standard. The crew consisted of a trainee and and a driver brought out of retirement. The itinerary was high quality as was the hotel and food. I do have one issue with the hotel room which had a single bed despite having paid £269 single supplement

Quality: 4
Value for money: 4
Leger Holidays logo

Reply from Leger Holidays

Dear Mr Scanes,

Thank you for taking the time to share your feedback about your Spectacular Austria – All-Inclusive holiday.

We’re pleased to hear that you enjoyed the high-quality itinerary, hotel and food. It’s great to know that these aspects of your holiday met your expectations.

We’re sorry, however, that you felt the Luxuria coach was older than expected and did not meet the standard you anticipated. We also appreciate your comments regarding the driving team and will share these with the relevant team for consideration.

We’re particularly sorry to hear about the room provided at the hotel. We understand your disappointment at being allocated a single bed despite paying a £269 single supplement, and appreciate why this would have affected your overall experience. Your comments will be passed on to the appropriate team for review.

Thank you again for your constructive feedback. We hope to have the opportunity to welcome you on another Leger holiday in the future and provide an experience more in keeping with your expectations.

Kind regards,

Customer Relations (SB)

Rated 4 out of 5 stars

I have already reviewed the holiday at least twice! See my previous remarks

Quality: 4
Value for money: 5
Leger Holidays logo

Reply from Leger Holidays

Hi Angela,

Thank you for your review. We appreciate you taking the time to share your feedback. We can see that you have previously reviewed this holiday, and we're grateful for the comments you've provided.

We hope you enjoyed your time in Austria and look forward to welcoming you on another Leger holiday in the future.

Kind regards,
Leger Customer Relations (MP)

Rated 4 out of 5 stars

What do you mean by ‘product’? Travel, excellent; main hotel, good but food could have been better. No need for packed lunches, they were awful

Quality: 4
Value for money: 4
Leger Holidays logo

Reply from Leger Holidays

Thank you for taking the time to leave us a 4* review.

We're pleased to hear that you had an enjoyable holiday overall but we are sincerely sorry that you had issues with the food.

We appreciate your feedback and hope to welcome you on another Leger tour soon.

Kind regards,

Leger Customer Relations (OP)

Rated 5 out of 5 stars

Wonderful holiday well planned with drivers/guides who are helpful and make it easy

Quality: 5
Value for money: 5
Leger Holidays logo

Reply from Leger Holidays

Thank you for your lovely 5* feedback!

We're so pleased to hear that you had a pleasant and enjoyable experience. Thank you for choosing Leger, and we look forward to welcoming you back in the future.

Kind regards,

Leger Customer Relations (OP)

Rated 4 out of 5 stars

The score should be 4.5 stars, but unable to give half a star. The reason for not a whole 5 stars was the seating (by the mid exit stairs) which had a modesty board fitted. This was a small problem in that we were unable to stretch our feet that little bit further, especially on the 12 hour journey from Brussels to Austria. Hotels where lovely, Anne Marie and Jon a joy to be with, the trips out very good and yes the EU was/is expensive, but we have booked another trip for next year to the "Italian & French Rivieras". So it couldn`t have been that bad?

Quality: 4
Value for money: 4
Leger Holidays logo

Reply from Leger Holidays

Dear Michael,

Thank you for your fantastic 4-star review, and we’re delighted to hear that you would have given 4.5 stars if the option had been available! It’s wonderful to know that you enjoyed the hotels, excursions and the company of Anne Marie and Jon.

We appreciate your feedback regarding the seating and modesty board, and we’ll ensure your comments are shared with the relevant team for consideration.

We’re thrilled to hear that you’ve already booked our Italian & French Rivieras tour for next year – we look forward to welcoming you back to Leger!

Kind regards,

Customer Relations (SB)

Rated 5 out of 5 stars

Everything on this holiday was fantastic but I wouldnt recommend the lake cruise as it was the lake ferry dropping people on and off. Wasn't worth the money in my opinion.

Quality: 5
Value for money: 5
Leger Holidays logo

Reply from Leger Holidays

Thank you for your fantastic 5-star review. We’re delighted to hear that everything else on your Spectacular Austria – All-Inclusive holiday was fantastic.

We’re sorry that the lake cruise did not meet your expectations and appreciate you sharing your thoughts on the experience and value for money. We’ll ensure your feedback is passed to the relevant team for consideration.

We hope to welcome you on another Leger holiday soon.

Kind regards,

Customer Relations (SB)

Rated 5 out of 5 stars

Great holiday.Value for money.Enjoyable tours.Nice hotel in a scenic location

Quality: 4
Value for money: 5
Leger Holidays logo

Reply from Leger Holidays

Dear Christopher,

Thank you for your fantastic 5-star review. We’re delighted to hear that you had such a great holiday and felt it offered good value for money.

It’s wonderful to know you enjoyed the tours and were pleased with the hotel and its scenic location. We hope to welcome you on another Leger holiday soon.

Kind regards,

Customer Relations (SB)

Rated 2 out of 5 stars

This was a nice holiday but fell short by the standard of the hotel. Very basic room, bed and pillows very uncomfortable, no telephone, blank walls with no charm. Food choice was limited with three choices per day.the packed lunch, small cheese sandwich, an apple and a child's drink. I don't think we will be using Ledger Holidays again

Quality: 3
Value for money: 3
Leger Holidays logo

Reply from Leger Holidays

Dear Maureen,

Thank you for taking the time to share your feedback. We’re sorry to hear that, while you enjoyed aspects of your Spectacular Austria holiday, the standard of the hotel and catering fell short of your expectations.

We’re particularly sorry to hear about the uncomfortable room, limited food choices and disappointing packed lunches. We understand how these issues can have a significant impact on your overall holiday experience, and we’ll ensure your comments are shared with the relevant teams for review.

We’re disappointed to hear that this experience has left you feeling that you may not travel with Leger again, and we sincerely appreciate your honest feedback.

Kind regards,

Customer Relations (SB)

Rated 5 out of 5 stars

Absolutely fantastic holiday. Matt & Dan the crew were brilliant from day 1 great banter with them & looked after us so much. The places we went to & scenery was amazing. Our base hotel was excellent. Magnificent holiday.

Quality: 5
Value for money: 5
Leger Holidays logo

Reply from Leger Holidays

Dear Kelvin,

Thank you for taking the time to leave us such a fantastic 5-star review.

We’re thrilled to hear that you had an absolutely fantastic holiday in Austria and that Matt and Dan helped make your experience so memorable. It’s wonderful to know you enjoyed their great banter and felt so well looked after throughout your trip.

We’re also delighted that you enjoyed the amazing scenery and places you visited, as well as your excellent hotel. It certainly sounds like you had a magnificent holiday!

We’ll be sure to pass your lovely comments on to Matt and Dan.

We look forward to welcoming you on another Leger holiday soon.

Kind regards,

Customer Relations (SB)

Rated 4 out of 5 stars

Good scenery

Quality: 4
Value for money: 4
Leger Holidays logo

Reply from Leger Holidays

Dear Cheong,

Thank you for taking the time to share your feedback following your recent Spectacular Austria – All-Inclusive holiday.

We are delighted to hear that you enjoyed the beautiful scenery and hope you had a wonderful time exploring Austria.

Thank you again for sharing your experience, and we hope to welcome you on another Leger holiday in the future.

Kind regards,

Customer Relations
SB

Rated 5 out of 5 stars

This was a very worthwhile interesting and beautiful holiday, the Austrian scenery, excursions, and hotel hospitality were in some instances even better than we expected. The long coach journey was made much easier by the excellent, attentive, informative, coach crew. we would certainly travel with them again.

Quality: 5
Value for money: 4
Leger Holidays logo

Reply from Leger Holidays

Thank you for your lovely feedback! We’re so pleased to hear that you had such a worthwhile and enjoyable holiday, and that the scenery, excursions and hospitality exceeded your expectations.

It’s wonderful to hear that the coach crew made the long journey more comfortable with their attentive and informative service. We’ll be sure to pass your kind words on to them.

We’d be delighted to welcome you back on another holiday with us in the future!

Leger Customer Service (MB)

Rated 5 out of 5 stars

Well organised hassle free holiday

Quality: 5
Value for money: 4
Leger Holidays logo

Reply from Leger Holidays

Thank you for taking the time to share your feedback. It’s great to know everything felt well organised and hassle-free from start to finish. That’s exactly the kind of holiday experience we aim to provide.

We hope you came home with some wonderful memories and look forward to travelling with you again.

Leger Customer Service (MB)

Rated 4 out of 5 stars

Stunning holiday food at hotel bit of a let down reviews did state this before I went but risked it so my fault only let down I found portion sizes very poor 3 chunks of meat with 3 potatoes in my opinion is not a main meal we not all elderly with no appetite we should have to have a large lunch to ensure evening meal did suffice even a scoop of peas would have made it more inviting only holiday I have been on and list weight

Quality: 4
Value for money: 4
Leger Holidays logo

Reply from Leger Holidays

Dear Julie,

Thank you for taking the time to share your feedback regarding your recent trip to Spectacular Austria – All-Inclusive.

I am delighted to hear that you had a stunning holiday overall. I am, however, sorry to hear that you were disappointed with the portion sizes and evening meals at the hotel. I appreciate your comments, particularly as you felt the meals were not substantial enough.

Your feedback is important to us, and I will ensure your comments regarding the food are passed to the relevant team for consideration with the hotel.

Thank you again for sharing your experience.

Kind regards,

Customer Relations
SB

Rated 1 out of 5 stars

My holiday to Austria was very good. The hotel was clean and friendly and the food and service was also very good. However, the feeder coaches were delayed and the journey took so much longer because of the number of drop offs. It took 6 hours for my journey from Dover to Lichfield and having travelled for two days this was exhausting. This is an area that I feel Leger could address by supplying more feeder coaches.

Quality: 4
Value for money: 4
Leger Holidays logo

Reply from Leger Holidays

Dear Lynn,

Thank you for taking the time to share your feedback regarding your recent trip to Spectacular Austria – All-Inclusive.

I am delighted to hear that you enjoyed your holiday and were pleased with the hotel, food and service.

I am sorry, however, to hear about the delays with the feeder coaches and the lengthy journey home. I appreciate how tiring this must have been after two days of travelling. Your suggestion regarding additional feeder coaches is appreciated and will be passed to the relevant team for consideration.

Thank you again for sharing your experience.

Kind regards,

Customer Relations (SB)

Rated 5 out of 5 stars

Most interesting and varied programme of visits. Good guides. Good accommodation, very traditional and 'Austrian'..

Quality: 5
Value for money: 5
Leger Holidays logo

Reply from Leger Holidays

Thank you for sharing your feedback. It’s lovely to hear that you enjoyed the variety of visits and found the guides helpful along the way.

We’re also glad you liked the accommodation and its traditional Austrian feel – it sounds like it added to the whole experience. Thanks for travelling with us, and we hope to see you again!

Leger Customer Service (MB)

Rated 5 out of 5 stars

The quality of the holiday was elevated by the knowledge and commentaries of the two leger bus drivers who were very personable and articulate and had researched well all the surrounding areas.

Quality: 5
Value for money: 5
Leger Holidays logo

Reply from Leger Holidays

It’s wonderful to hear how much you appreciated the knowledge and enthusiasm of our two drivers. Their local knowledge and thoughtful commentary can really add another dimension to a holiday, so it’s great to know they made such a positive difference to your experience.

We’ll be sure to pass your kind words on to them. Thank you for travelling with us, and we hope to see you again on another adventure.

Leger Customer Service (MB)

Rated 5 out of 5 stars

Leger holidays are a genuine experience of europe. You are well looked after and see many sights of europe and beyond.

Quality: 5
Value for money: 5
Leger Holidays logo

Reply from Leger Holidays

Thank you for sharing your thoughts. We love hearing that you feel our holidays give you a genuine taste of Europe, with the chance to see so much while being well looked after along the way.

It’s great to know you’ve enjoyed the experience and the variety of sights on offer. We hope there are plenty more European adventures ahead with us!

Leger Customer Service (MB)

Rated 5 out of 5 stars

THIS WAS OUR 1ST LONG DISTANCE COACH TOUR. THE COACH INTERCHANGE ARRANGEMENTS WERE AMAZING AS WERE THE DRIVERS RICH & STEPH WHO LOOKED AFTER US. THE HOTEL WAS BASIC BUT OK. WE ENJOYED THE DAILY EXCURSIONS WHICH WERE HELPED BY THE COMFORT OF THE LUXURIA SEATS. WE WILL PROBABLY TRAVEL AGAIN PROVIDE TRAVEL INSURANCE WAS STILL AVAILBLE TO US

Quality: 4
Value for money: 5
Leger Holidays logo

Reply from Leger Holidays

Thank you so much for your fantastic feedback on our Spectacular Austria – All-Inclusive tour. We’re delighted to hear that your first long-distance coach tour was such a positive experience, and that you found the coach interchange arrangements so well organised.

It’s wonderful to hear that Rich and Steph looked after you so well, and that you enjoyed the daily excursions. We’re also pleased that the comfort of the Luxuria seats helped make your journeys more enjoyable.

We’re glad you found the hotel suitable for your stay, and it’s great to hear that you’re considering travelling with us again. We hope to welcome you back for another fantastic holiday and will be delighted to have you travelling with us again.

Leger Customer Service (MB)

Rated 5 out of 5 stars

A well organised and managed holiday. Not designed for those wanting to have a lay in or lay by the pool all day. The coach was comfortable and the team looking after us ( Rich and Stef) were great. Hotels, food and included free drinks were super.

Quality: 5
Value for money: 5
Leger Holidays logo

Reply from Leger Holidays

Thank you so much for your fantastic feedback on our Spectacular Austria – All-Inclusive tour. We’re delighted to hear that you found the holiday so well organised and managed, and that you enjoyed the comfortable coach and the full itinerary.

It’s wonderful to hear such positive comments about Rich and Stef. We’ll be sure to pass your kind words on to them. We’re also pleased that you enjoyed the hotels, food and included drinks, and that the all-inclusive experience added to your holiday.

Thank you for travelling with us, and we hope to welcome you on another fantastic adventure in the future!

Leger Customer Service (MB)

Rated 5 out of 5 stars

Fantastic Holiday

Quality: 5
Value for money: 5
Leger Holidays logo

Reply from Leger Holidays

Hi David, thank you for this outstanding 5* review!

We're thrilled that you had a fantastic time on your Spectacular Austria tour and very much look forward to welcoming you aboard again very soon.

Kind regards,

Leger Customer Relations (OP)