Legiano Reviews 

470
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

They don't pay. I'm waiting 11 days for my withdrawal. According to terms you have 3 business days. Everyday they are repeating same answer, copypast about finance department is processing and soon... See more

Company replied

Rated 5 out of 5 stars

I've opened an account 10-15 days ago, got welcome bonus. I've made some money and unlocked bonus, made a withdrawal request. In their terms it says that it can take up to 72 hours. I've just did live... See more

Company replied

Rated 4 out of 5 stars

Awaiting withdrawal. They have turned off my ability to contact live support and I am getting a bit skeptical about the possibility of seeing this money returned to me. Will get back to this and cha... See more

Company replied

Rated 2 out of 5 stars

This used to be a favourite casino! I loved the huge number of games, especially favourites like Elk gaming. But tonight I deposited and instead of having a couple of hours of enjoyment with 20 & 40... See more

Company replied


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2.5

Poor

TrustScore 2.5 out of 5

470 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 2 weeks

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2.5

All reviews

(470)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you, Maria! Great support.

Maria was amazing. I had accidentally uploaded a blurry photo of my ID, and she let me know instantly. She told me exactly how to get a better shot and waited while I uploaded it again. Verification approved immediately. She was so sweet and helpful!

December 1, 2025
Unprompted review
Legiano logo

Reply from Legiano

Hi Heidi,

thank you so much for sharing this!
We’re thrilled to hear that Maria could assist you so smoothly and make the verification process easy and pleasant. It’s wonderful to know her support made a real difference and left you feeling well taken care of.

We’ll be sure to pass your kind words to Maria — they’ll mean a lot! Thanks again for taking the time to share your experience.

The Legiano Team

Rated 1 out of 5 stars

Absolute scammers...

Absolute scammers.... Bonus rounds and bonuses in general are just to lure you in. Once you deposited, it eats up your real money and only starts giving you a little once the bonus money is beeing used (that has to be wagered 35x or even 45x). You stand no chance here!!!! Other casinos are way more balanced...only spinbara and Legiano are the worst!!! Payouts take almost 1 week!!!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great assistance from Daniel. Kudos!

Daniel was incredibly efficient. I asked him about the minimum limits for deposits because I wanted to try a new payment method. Not only did he provide a clear explanation, but he also suggested the fastest options based on my region. I followed his advice and my deposit went through instantly. Excellent service!

November 28, 2025
Unprompted review
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Reply from Legiano

Thank you for your wonderful review! We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming! The Legiano Team

Rated 5 out of 5 stars

I liked Legiano because of its…

I liked Legiano because of its simplicity and speed of use. I like that the bonuses are updated regularly, the interface is convenient even for me) The games are diverse, payouts are fast, and support responds to any questions instantly.

November 17, 2025
Legiano logo

Reply from Legiano

Thank you for your wonderful review! We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming! The Legiano Team

Rated 5 out of 5 stars

Verry friendly person helped me

Verry friendly person helped me! Miguel did all his best to give me the best service ever! Thank you Miguel for this nice service!

November 22, 2025
Unprompted review
Legiano logo

Reply from Legiano

Thank you for your kind words! We're thrilled to hear you're enjoying. Your satisfaction means the world to us! Happy gaming! Best regards, The Legiano Team

Rated 5 out of 5 stars

I like playing at Legiano because of…

I like playing at Legiano because of the wide range of games from popular providers. The bonuses upon registration helped me start playing without risk. The site is stable, does not freeze.

November 10, 2025
Legiano logo

Reply from Legiano

Thank you for your kind words! We're thrilled to hear you're enjoying. Your satisfaction means the world to us! Happy gaming! Best regards, The Legiano Team

Rated 5 out of 5 stars

Been playing awhile


I’ve put a lot of money into this casino and really do enjoy playing. However, I’ve never made a withdrawal before. After reading some reviews a few days ago, I decided to try it — and I’ve been waiting on my withdrawal since October 27th.

I’m in Canada 🇨🇦, so an e-transfer should be quick. We’ll see if this place is legit or just another scam casino — I’ll update once I know more.

One thing I’ve noticed: a lot of the “good” reviews seem to only promote their own sites or this one in particular, which is a red flag 😉. It definitely feels like they drag out the process to tempt you into playing more, but I’m not spending another dollar until I see some money hit my account!

So the deposit took 4 days and they did do withdrawl in canada no verification from my end and didnt cancel like others say I would use this casino again withdrawl $600

October 24, 2025
Rated 5 out of 5 stars

Thanks selena for an excellent customer…

Thanks selena for an excellent customer service experience

October 30, 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Client,
Thank you for your kind words! We’re delighted to hear that Selena provided you with excellent customer service. We truly appreciate your support and are glad you had a positive experience with us.

Happy gaming!
Best regards,
The Legiano Team

Rated 1 out of 5 stars

Total scam – avoid this casino at all costs

This casino is a complete scam. They cancel withdrawals for no reason and never pay out, no matter how many times you contact support. Everything is delayed endlessly with excuses and false promises.
It’s clear they have no intention of letting players withdraw their winnings. I strongly advise everyone to stay away from this site and report it to the relevant gambling commission. Don’t waste your time or money here.

October 26, 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Customer, We’re sorry to hear about your experience. Please contact us at support@legiano.com so we can assist you further. Best regards, The Legiano Team

Rated 5 out of 5 stars

Nice casino have fun here

Nice casino have fun here

October 6, 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Michal,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Legiano.com Team

Rated 1 out of 5 stars

Deposit is easy, withdraw is challenging(impossible)

We won 100 euro, the ToS says they withdraw within 3 days. In reality we have been waiting for it for exactly 2 weeks, the withdrawal request was cancelled by them 2 times for no reason... They dont give answers why they dont want to pay us, just delete the withdrawal request every 1 week

2nd story: we had a 75 euro balance, wanted to cashout it. When we got the approval side for the cashout (choosing bankcard, are you sure you want to cashout etc) we accidentally refreshed the page. And then the 75 euro were gone. Not in the balance, not in the pending requests. It was nowhere to be found. Of course we messaged them like 10 emails and online chat. They all just said wait a few days you get an email about it. Nothing happened ever since. It was in july..

"Dear" legiano give us our money😀

September 12, 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Customer,

Thank you for sharing your feedback on Trustpilot.

We’re sorry to hear that your experience didn’t meet expectations, and we’d love the chance to make things right.

Please feel free to reach out to our Support Team via live chat on our website or by email at support@legiano.com

We’re here to help and will do our best to resolve this for you.
Kind regards,

The Legiano.com Team

Rated 1 out of 5 stars

What a complete scam

What a complete scam. Stay as far away from this site as possible. They will never pay you your winnings. They have every excuse in the book why they can’t pay out your winnings. I can’t understand how these people get a license to run an online casino.

September 25, 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Customer,

Thank you for sharing your feedback on Trustpilot.

We’re sorry to hear that your experience didn’t meet expectations, and we’d love the chance to make things right.

Please feel free to reach out to our Support Team via live chat on our website or by email at support@legiano.com

We’re here to help and will do our best to resolve this for you.
Kind regards,

The Legiano Team

Rated 1 out of 5 stars

This casino is rigged, wouldn't let me play…

Up-date April 16, 2026; I asked this Legiano casino to close my account a few times, they just keep sending emails to confirm, but will not close my account. This casino is rigged, wouldn't let me play the collection of points I earned to battle, screen went blank, the 3 free spins wouldn't load, screen stays blank and non-existent scatters or bonus plays in the last 10 straight deposits of crap game plays. They never go by their T&C for withdraws within 3 days, more like 7 to 12 days to release the withdraw, now on the 13th day, and still not released. Better casinos online then Legiano casino. They will not close your account no matter how many times you ask. If a casino doesn't have responsible gaming tools, don't play on any.

September 12, 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear C,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Legiano.com Team

Rated 5 out of 5 stars

Outstanding customer support and games

I had a few questions when getting started and the support team was incredibly responsive and polite. That made a great first impression. The games are solid and there’s a massive catalog to explore. Really happy so far.

September 2, 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Kuexi,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Legiano.com Team

Rated 1 out of 5 stars

Withdrawal delay

Hi, around 3 weeks ago my account was put under review. I have contacted legiano through email, but they have told me that I have to wait for a response of the relevant department to withdraw my funds, yet I have not received any answer and I cannot withdraw the money that was on my account (200 euros)

August 24, 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Poco,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rated 4 out of 5 stars

Assistenza veramente disponibile bel…

Assistenza veramente disponibile bel sito legiano il signor Giorgio veramente una persona squisita

August 10, 2025
Unprompted review
Legiano logo

Reply from Legiano

Gentile Cliente,
Grazie mille per la Sua recensione e per il tempo dedicatoci.
Apprezziamo veramente il Suo feedback e La ringraziamo sinceramente!
Il nostro obiettivo e' fornire la migliore esperienza possibile ai nostri Clienti e tutti i nostri dipartimenti sono coordinati per soddisfare al meglio ogni richiesta.
Grazie ancora per il tempo e per la stima dimostrata!

Il Team di Legiano.com

Rated 1 out of 5 stars

Scam behavior - withdrawals not paid out

Scam behavior, withdrawal delayed and trust broken

I requested a withdrawal on 31st July. Today is 6th August and still nothing. My account is verified, no bonus involved, no documents pending. Customer support keeps telling me to “wait a little longer” while violating their own T&Cs about 3 business days processing time.

I’ve seen many reviews like mine: people waiting for weeks, getting fake promises, or having accounts blocked.

I’ve already filed a complaint and will submit more to other platforms and regulators. I strongly advise others to stay away- this is not a trustworthy operator.

July 31, 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Veronika,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rated 1 out of 5 stars

THIS IS WORST ONLINE CASINO EVER,DONT…

THIS IS WORST ONLINE CASINO EVER,DONT EVER PLAY ON THIS SITE. YOU CANT COMPLETE WITHDRAWAL EVEN IF ITS ONLY 100€ . NEVER GIVE THEM MONEY!!!

July 29, 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Domagoj,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

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