Legiit Online Marketplace Inc. Reviews 

182
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Always a good experience with Legiit. I have spent thousands there and haven't run into any issues with any of the sellers. Anytime I have questions or need something, the customer service is always r... See more

Rated 1 out of 5 stars

Gigs don’t even appear in search results, which makes it nearly impossible to grow. When I asked for help, the only solution offered was to buy Legiit Premium for $30/month. That’s not support—it feel... See more

Company replied

Rated 5 out of 5 stars

Legiit.com is the BEST freelancing platform that exists today. No other competitors come even close to how good the platform is. Support is second to none and lightning fast. If you are business owner... See more

Company replied

Rated 5 out of 5 stars

Great marketplace for SEO and freelancer jobs. I was able to split test dozens of link providers, and those who moved the needle the most, we used over and over again. I'd personally recommend Saket o... See more

Company replied

Company details

  1. e-Commerce Solution Provider

Written by the company

Legiit connects freelancers with business to help each other get the services they need.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

182 reviews

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4.5

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(182)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

Gigs don’t even appear in search…

Gigs don’t even appear in search results, which makes it nearly impossible to grow. When I asked for help, the only solution offered was to buy Legiit Premium for $30/month. That’s not support—it feels like a paywall. No real assistance or flexibility was provided. New sellers deserve better treatment and fair chances to succeed without being forced into a subscription just for visibility.

June 25, 2025
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Hello,

Thanks for your review.

First I would like to clear up some inaccuracies in what you said so we are on the same page.

Legiit does not offer a product called "Legiit Premium".

It also does not offer a product or service that is $30.

It seems likely that what you are referring to is Legiit+ which is a service that benefits our freelancers and customers, and is $27 a month.

It is also not the only way to be seen in search, and the other avenues were shown to you as well.

Finally, Legiit does not have "gigs". We only have freelancers that offer professional quality services.

Having said all of that, you are correct that by default new freelancers services do not show in search or in category or subcategory pages.

This is done to protect our customers, and their businesses from unproven freelancers.

We can not and will not risk our customers selecting an untested service.

We will only give visibility to freelancers that have proven their service AND customer service to be dependable.

To do this we give multiple options, free and paid to assist freelancers.

You also have the option of promoting your own services organically, and once you complete a sale your service becomes visible.

We have a duty to our customers to only serve them the highest quality and proven services.

I realize this may be upsetting to some, and that is regrettable, but it is in service of the greater good.

So when you say new sellers (we call them freelancers) deserve visibility I have to disagree... simply listing a service, for free, does not prove that you can do a good job for our customers, and we are not willing to let people practice on our customers without warning them.

We have review editions that anyone can list up to 3 of which help fulfill this need for both customers and freelancers. Giving freelancers a chance, and giving customers a warning that the service is untested.

So to sum up, I'm sorry that you disagree with this approach, but sometimes in doing what is best for the greater good some people are going to be upset, that is regrettable, but unavoidable.

You are always welcome on Legiit if you change your mind, we will be happy to help you succeed within the framework we have provided and that others have found success with, but if you prefer a site that will send you free traffic for no effort, there are many other lower end marketplaces that will be happy to accommodate you.

Which ever path you take, I wish you nothing but success.

Best,
Chris M. Walker
CEO & Founder Legiit

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Rated 5 out of 5 stars

Chris Walker was wonderful

Chris Walker was wonderful. Not only did he help me with my project, but came up with some very great ideas for me and my website in the future. His results are phenomenal and he is true to his word!

June 7, 2024
Unprompted review
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Reply from Legiit Online Marketplace Inc.

Thank you!

Rated 1 out of 5 stars

Legitt - Poor service

Legiit - very unprofessional and poor service marketplace. They trying to be fiverr copy but their staff is not well qualified for this marketplace. I think only family members of owner doing all job, like support, approvals. I lost potential client because of them.

June 2, 2024
Unprompted review
Rated 5 out of 5 stars

Best Freelance Marketplace Ever

I am a Freelance Graphic Designer. I work on multiple freelance marketplaces, including my job. So after experiencing all these marketplaces, I found Legiit more Supportive than the others. It's Customer Support is super fast and the system of this marketplace is not one-sided like other marketplaces. Best wishes for Legiit.

September 20, 2023
Unprompted review
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Reply from Legiit Online Marketplace Inc.

Thank you Md!

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Rated 5 out of 5 stars

SEO Ninjas and Reliable Service

Great marketplace for SEO and freelancer jobs. I was able to split test dozens of link providers, and those who moved the needle the most, we used over and over again. I'd personally recommend Saket or Superstar SEO's link services (niche edits, guest posts, and PBN with caution), they performed the best split tested over $50k or more in backlinks purchased.

December 29, 2023
Unprompted review
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Reply from Legiit Online Marketplace Inc.

Always a pleasure Devon, thank you!

Rated 5 out of 5 stars

Great experience with Legiit

Legiit is a great buyer experience. They create an environment where it's easy to work with the sellers on the platform. Also their customer service is super fast and helpful.

May 30, 2024
Unprompted review
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Reply from Legiit Online Marketplace Inc.

Thanks Troy!

Rated 5 out of 5 stars

Excellent Freelance Services Platform

We've had many great experiences with this platform, the services offered, and the service providers.

Everyone from the owner to managers to support staff to service providers have alway been professional and legiit.

We've tried many other freelance platforms and none of them compare on service, delivery, professionalism, or actual care for the clients.

I highly recommend this platform for all your fill in or freelance service needs.

June 1, 2024
Unprompted review
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Reply from Legiit Online Marketplace Inc.

Thanks Papa!

Rated 5 out of 5 stars

Excellent company

Excellent company! I’ve been buying and selling on the platform for years now

June 1, 2024
Unprompted review
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Reply from Legiit Online Marketplace Inc.

Thank you Angelo!

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Rated 5 out of 5 stars

I’ve been a seller on Legit for quite…

I’ve been a seller on Legit for quite some time now, and I can confidently say that it has been a game-changer for me. This platform has not only provided me with a steady income stream but has also opened doors to valuable connections within the community.

What sets Legit apart is the unwavering dedication of its staff and owner. They are always behind the product, constantly striving to improve and innovate. Their support team deserves special mention – they are beyond attentive and respectful, always ready to assist with any questions or concerns.

Thanks to Legit, I’ve experienced firsthand how a platform can truly empower sellers to succeed. Whether you’re a newcomer or a seasoned entrepreneur, I highly recommend joining the Legit community. It’s not just a platform; it’s a supportive ecosystem that fosters growth and success.

Thank you, Legit, for being the catalyst for my better income and better connections. I look forward to continuing this journey together.

June 1, 2024
Unprompted review
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Reply from Legiit Online Marketplace Inc.

Thank you Rob, always a pleasure!

Rated 5 out of 5 stars

please can i withdrawal my money…

please can i withdrawal my money through payoneer useing legiit

April 10, 2024
Unprompted review
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Reply from Legiit Online Marketplace Inc.

Hello, thank you for the review!

Yes we have Payoneer as a withdrawal method.

Here is how to add it to your account https://legiit.freshdesk.com/support/solutions/articles/36000208984-how-to-add-payoneer-to-your-legiit-account

And here is how you withdraw it - https://legiit.freshdesk.com/support/solutions/articles/36000016890-how-to-withdraw-funds-from-your-legiit-account

If you need further help just use the on site chat or email us at help@legiit.com

Rated 5 out of 5 stars

Legitt Customer - 14 Months

I have been using Legiit for the past year and couldnt be happier. Quick delivery from everyone I have worked with and Chris does an awesome job screening and promoting the best talent from the site along with some sweet discount codes. This site has helped me rank a ton of sites and gmbs.

April 10, 2024
Unprompted review
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Reply from Legiit Online Marketplace Inc.

Thank you Mick!

Rated 5 out of 5 stars

I spend a stupid amount of money on…

Legiit has always been a go to place to get services done by experts you can trust. With such a large amount of services, there is always something that makes my life easier. 10 out of 10 would recommend

December 31, 2023
Unprompted review
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Reply from Legiit Online Marketplace Inc.

Thank you Sean!

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Rated 5 out of 5 stars

Freelancer's Review for Legiit.com

I have been working as a Freelance Content Writer on Legiit. Having a good experience with the Support and the Ordering Procedure was easy for my client and it was easier for me to Deliver and attach files! Really great marketplace for both Outsourcers and Freelancers. Other marketplaces charges 20% + commissions per orders but Legiit only takes 15% . REALLY GREAT 😃

April 2, 2024
Unprompted review
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Reply from Legiit Online Marketplace Inc.

Thank you for sharing!

Rated 5 out of 5 stars

Best Freelancing Platform with Support!

Legiit, the man behind legiit holds my heart ❤️. It's one of the best freelancing platform atleast for seo purpose.

About their customers support I have tried testing them and I have got reply just within a minute every single time. Not only reply but queries solved within 3-5 minutes.

April 8, 2024
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Reply from Legiit Online Marketplace Inc.

Thank you Yash!

Rated 2 out of 5 stars

Sellers seem don't want to sell here...

I have purchased once and there is nothing special compared to the other notorious F... as you find the same freelancers everywhere.

The main downside is you never get a reply from a seller on this site. I don't know whether the seller is not responding or the platform is blocking it, however, it has become a big hindrance to my buying.

This is a serious issue that affects platform owners as well as the buyers.

Hello Legiit,

I am your customer and not a competitor who is trying to tarnish your brand. Plus, you can get my identity details through Trustpilot. Please focus on the message rather than the messenger if you're truly interested in improving the brand from customer reviews.

I am investing my time to help you with my honest feedback that may help you improve. It is disappointing to see your reply saying that I haven't used your platform for three years, I am not sure if I used your platform that long ago. I am going to send relevant screenshots to Trustpilot showing my recent experience where I don't get a reply from your sellers.

Note: I just logged into my account to get some screen captures for Trustpilot:
Under Messages > Services, it says last I messaged some sellers "2 weeks ago". Still no replies.

As a reputed business, you could have been honest and responsible in your reply rather than trying to mislead the readers that I am a bot or purposely trying to discredit your brand - that's not the case here.

Thank you,

Hello Legiit,

You said,

"3 years ago, you sent 10 messages and got 9 responses... so can we agree that "you never get a reply" is factually inaccurate, since the evidence that shows you got a 90% response rate does not support it?"

That's either not true or not my profile.

Thank you,
Alan

Added 11 April 2024:
Hello Legiit team,

I don't think I have the energy to argue any further, but I can only say that the below message is not true:

"In that account you made zero purchases, and sent a total of 4 messages, 3 of which got a reply.

I understand that it is frustrating to not get a 100% reply rate, and we will address that with the 1 freelancer that did not reply to you... however what you said was "you never get a reply from a seller on this site." which is proven to be false."

In public, you're arguing with me to prove that my account received replies from sellers, which is not true. I believe you're looking at someone else's account.

If you have found my account, you should have sent an email on this subject by now instead of continuing to deny my review. So far, I haven't received anything. Instead, you're asking me to initiate the communication, which proves that you haven't found my account.

Please put all your efforts into fixing an issue on your platform rather than wasting your time denying it in public.

Thank you,

March 31, 2024
Unprompted review
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Hi Alan (Though that's not the name you provided Trustpilot),

We're sorry that your opinion of the experience you had on Legiit is in line with the numerous other businesses you seem to have had a hard time with based on your review history, that certainly isn't what we want.

We looked into this issue you reported based on the details you provided, and it appears you haven't used our site in 3 years.

3 years ago, you sent 10 messages and got 9 responses... so can we agree that "you never get a reply" isn't supported by evidence since you got a 90% response rate.

Regarding "finding the same freelancers everywhere" while it is true that freelancers often choose to use multiple platforms, and that is beyond our control, we have many Legiit Exclusive freelancers as well and would be happy to connect you with.

I'm not sure what we could have done differently based on the information you've provided here, but if you have any specific feedback on how we could improve based on what actually happen we would appreciate it so we can improve the experience for everyone.

EDIT: It was honest. The account we reviewed was based on the email address you gave Trustpilot, which is what our comments were based on. And indeed that account still have no activity since May 2021.

Are you saying that you have an additional account that you have logged into more recently? If so that is a violation of our Terms Of Service, as you are only permitted one account.

It also makes it impossible for us to help you with your issue since we are looking at the wrong information... the information you provided.

Based on the email you provided Trustpilot everything we said is correct and truthful and we will be happy to share that proof with you.

If you would like to provide us with evidence to the contrary we'd be happy to adjust what we said, but right now everything we said is based on evidence, and is fact, and contradicts your initial review.

Regardless we'd be happy to help you resolve whatever issues you have, and find the freelancers you need. Feel free to contact help@legiit.com. Be sure to use the email associated with your account.

EDIT #2: We were able to confirm that you did indeed have a second account, which we have now deactivated as it violates our terms of service. The account based on the information you provided Trustpilot remains active as it was the older account.

In that account you made zero purchases, and sent a total of 4 messages, 3 of which got a reply.

I understand that it is frustrating to not get a 100% reply rate, and we will address that with the 1 freelancer that did not reply to you... however what you said was "you never get a reply from a seller on this site." which is proven to be false for which we can provide documentation.

We're very sorry that your experience was not what you hoped for, and we will be happy to help you improve it as long as you follow our terms of service and use a single account.

Edit #3: You Said: "That's either not true or not my profile." It is the profile associated with the email provided Trustpilot, so it is confirmed to be true. Happy to prove it to you or anyone else if you'd like to email us at help@legiit.com

Edit #4: "Please put all your efforts into fixing an issue on your platform rather than wasting your time denying it in public."

We fix all issues on our platform. However no one else has given us the same complaint that you have, and based on the email that YOU provided Trustpilot, as well as your second account we were able to track down, the evidence does not support your opinion, so we have nothing to fix at this time.

Instead of complaining about it in public, why do you send us actual evidence of your experience so we can make adjustments?

Or is it because what you said isn't based on an actual experience?

Please reach out to the onsite chat or help@legiit.com for further assistance.

Thank you for your business, and God bless.

Best,
Legiit Management

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Rated 1 out of 5 stars

Never signed up but am receiving emails…

Never signed up but am receiving emails every day.

February 24, 2024
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Thank you for your feedback.

We have investigated this, and we believe you are mistaken.

You, or someone with access to your email registered an account on 11/11/2020 and last logged in on 11/23/2020

They made a purchase of "OSRS AND RUNESCAPE SERVICES"

From this URL: https://legiit.com/corniche/osrs-and-runescape-services-1584022594

You also left the following feedback that can be seen on the URL above: "Job well done ! Had a very good expiernce with Corniche. He helped me with alot more then I paid for, really nice guy and very honest. I trusted him with my osrs account with a total worth of 90mil. Definetly recommend him :)"

So as you can see you not only registered, you made a purchase that you were happy with.

If this WASN'T you we suggest updating your email and asking anyone else that has access to it about this purchase.

Regarding getting emails from us; every email we send, both transactional and promotional has an unsubscribe link that will stop you form getting email with a single click.

You also have individual control over what transactional emails you get in your settings at: https://legiit.com/seller/mail-settings

So while we understand not wanting to get email we feel like we provide more than enough control over it.

We hope that given this evidence you will agree that this review is unfair since an account WAS created with your email address, and you will consider removing it.

We can also provide you with more information if you wish to contact us at help@legiit.com.

Thank you and God bless.

Rated 5 out of 5 stars

Legiit.com is the BEST freelancing…

Legiit.com is the BEST freelancing platform that exists today. No other competitors come even close to how good the platform is. Support is second to none and lightning fast. If you are business owner, Legiit.com is the place where you should hire freelancers to help grow your business. Believe me, there is no other platform that will make you as comfortable and secure as Legiit does.

January 26, 2024
Unprompted review
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Reply from Legiit Online Marketplace Inc.

Thank you Kal!

Rated 5 out of 5 stars

Legiit is the best marketplace there…

Legiit is the best marketplace there is. I've been working there as a freelancer since 2022 and all my experiences have been great. From the legiit team
that is always ready to help to the CEO, Chris Walker who is friendly and generous I can say that my experience has been amazing. The platform accommodates people from all over the world and allows you to provide quality and professional services to quality buyers. I would recommend Legiit to any buyer or seller from any part of the world. Thumbs up Legiit.

November 22, 2023
Unprompted review
Legiit Online Marketplace Inc. logo

Reply from Legiit Online Marketplace Inc.

Thank you Kuria!

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