First off, their pricing structure is very reasonable. You have options available so you can choose whichever you're good with. Second, reliable service. I trust them with authenticating my online pur... See more
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Great company. I appreciate the wonderful customer service. Them answer right away and complete my concerns or issues with such ease. The website is very easy to use. I completely trust their decision... See more
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I am pleased with their services, costumer service and polite answers. They sometimes takes longer to authenticate, but that’s better than a incorrect result. I have gotten discount or money back when... See more
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Company details
About LegitGrails
Written by the company
Online Luxury Item Authentication (24/7) — Bags, Sneakers, Clothing, Jewelry, Watches & Collectibles
Chanel, Louis Vuitton, Hermès, Dior, Gucci, Celine, Prada, Saint Laurent • Nike, Adidas, Jordan, New Balance • Rolex, Cartier, Tiffany, VCA
LegitGrails provides professional authentication, verification, and legit checks for designer and luxury items. Expert authenticators + AI review deliver a clear verdict and a shareable digital certificate—ideal for pre-purchase checks, resale listings, second opinions, and dispute support. Turnaround options from 30 minutes, available 24/7.
Categories we authenticate
Accessories (belts, scarves, hats), Bags, Clothing, Eyewear/Glasses, Jewelry, Sneakers, Other Shoes/Footwear, Wallets & Small Leather Goods, Watches, Toys & Collectibles, Trading Cards, and Beauty (cosmetics & perfumes).
Brands & use cases
Luxury houses (Chanel, Louis Vuitton, Hermès, Dior, Gucci, Celine, Prada, Saint Laurent, Balenciaga, Fendi, Bottega Veneta), sneakers & streetwear (Nike, Adidas, Jordan, New Balance, Off-White, Yeezy), and fine jewelry & watches (Cartier, Tiffany, Van Cleef & Arpels, Rolex). Perfect for marketplace verification, consignment, and buyer/seller protection.
Why choose LegitGrails
- 99.3% accuracy with expert review on every order
- Fast SLAs: 30 min / 2h / 6h / 12h
- Shareable digital certificate for marketplaces & buyers
- Simple flow: upload photos → choose speed → track status online
- Business Accounts for volume & B2B partners
Service areas & languages
Worldwide 24/7 service. Popular areas: United States (New York, Los Angeles, Miami), United Kingdom (London, Manchester), European Union (Germany, France, Italy, Spain, Netherlands), Canada, Australia, UAE (Dubai, Abu Dhabi), Saudi Arabia, Qatar, Singapore, Hong Kong, Japan, South Korea, Switzerland, Sweden, Denmark, Norway. This is not a full list—we support customers in all regions worldwide.
Support in English, Spanish, French, German, Italian, Portuguese, Arabic, Chinese (Simplified/Traditional), Japanese, and Korean. More languages available on request—if yours isn’t listed, we can still help.
Marketplaces & platforms we support
Marketplace-ready certificates commonly used for eBay, Grailed, Vestiaire Collective, Depop, Poshmark, Vinted, Mercari, Whatnot, TikTok Shop, Carousell, and Facebook Marketplace.
Common searches we support
- Luxury authentication / verification / certificate of authenticity (COA)
- Legit check for Chanel, Louis Vuitton, Hermès, Dior, Gucci, Nike, Jordan, Rolex, Cartier
- Pre-purchase checks, resale verification, second opinions, dispute support
Trust & reliability
Is LegitGrails legit? Yes—every order is reviewed by experts and delivered with a shareable digital certificate. Accuracy: 99.3%. Turnaround: 30 minutes–12 hours.
Is LegitGrails reliable? We operate globally with 24/7 coverage and business accounts for volume clients. The process is photo-based, secure, and marketplace-ready.
FAQ
How fast is authentication? 30 minutes to 12 hours, 24/7.
Do I get proof? Yes—a shareable digital certificate for marketplaces and buyers.
Which items are covered? Bags, sneakers, clothing, jewelry, watches, eyewear, wallets/SLG, toys & collectibles, trading cards, beauty.
Contact info
Ahri tn 12, 10151, Tallinn, Estonia
- support@legitgrails.com
- legitgrails.com
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best authenticator app
Great app very communicative. Attention to detail
December 18, 2025
Unprompted review
Reply from LegitGrails
Hello Iri,
Thank you for your wonderful feedback. We’re glad to hear that you found our platform communicative and appreciated the level of attention to detail in our service. Clear communication and thorough review are key parts of our authentication process.
We appreciate your support and look forward to assisting you again.
Best Regards,
LegitGrails Team.
Reliable & Easy To Use
LegitGrails is reliable when it comes to authentication of luxury bags. What I love about using their platform is the interface is easy to navigate, pricing is fair and there is always a customer service staff to assist should you have any concerns.
December 18, 2025
Unprompted review
Reply from LegitGrails
Hello Lian,
Thank you for your amazing thoughtful feedback. We’re glad to know that you find our service reliable and appreciate the ease of navigating our platform, fair pricing, and the availability of our customer support team. Providing a smooth and supportive experience alongside accurate authentication is very important to us.
We appreciate your trust and look forward to assisting you again.
Best Regards,
LegitGrails Team.
I am pleased with their services
I am pleased with their services, costumer service and polite answers. They sometimes takes longer to authenticate, but that’s better than a incorrect result. I have gotten discount or money back when thay have used more time in the services, or cannot give a statement.
December 17, 2025
Unprompted review
Reply from LegitGrails
Hello Ida,
Thank you for your lovely feedback. We’re glad to hear that you’re satisfied with our service and customer support, and that you found our team polite and helpful. Accuracy is always our top priority, and when additional time is required, it is to ensure that results are delivered with confidence.
We also appreciate your understanding regarding discounts or refunds when applicable.
Thank you for your trust, and we look forward to assisting you again.
Best Regards,
LegitGrails Team.
Dependable Sevices
I’ve used LegitGrail services 10 times and I know they are trusted and I can depend on their accuracy. The deliver on time as promised. Great service.
December 11, 2025
Unprompted review
Reply from LegitGrails
Hello Judy,
Thank you for your continued trust in our service. We appreciate you choosing our service repeatedly and are glad to hear that you find our results accurate and delivered within the promised timeframe.
We appreciate your confidence in our service and look forward to assisting you again.
Best Regards,
LegitGrails Team.
Super Easy - Super Fast
Honestly, it couldn't have been any easier. Website tells you how best to take photos and what they need. Uploading images is straightforward and results very quick
December 9, 2025
Unprompted review
Reply from LegitGrails
Hello Chris,
Thank you for sharing your amazing experience. We’re pleased to know that you found the process easy and straightforward, from the photo guidelines to uploading your images.
Providing clear instructions and a smooth experience is very important to us, so it’s great to know this worked well for you.
We appreciate your feedback and look forward to assisting you again.
Best Regards,
LegitGrails Team.
Amazing service
As a seller at Poshmark, legitgrails has been an invaluable tool for me to be able to sell my pre loved designer bags. I would highly recommend them!
December 12, 2025
Unprompted review
Reply from LegitGrails
Hello Chris,
Thank you for sharing your wonderful feedback. We’re delighted to hear that our service has been a helpful tool in supporting your sales on Poshmark.
We appreciate your recommendation, and we look forward to continuing to assist you with any future authentications.
Best Regards,
LegitGrails Team.
Terrible Experience
I received a Chanel purse with the wrong COA So we opened it. Same bag just the handle had black through it vs ours all gold.
So my husband said get a COA I did the two hour that was late. In the wrong one from there site the chain pulls had a hallmark on both rings. When we looked at ours it did not. So we pulled up every purse we could find same series to our and the wrong one. Every singe purse had the hallmark on the chain pulls but ours that came back authentic.
I have been asking customer service for 5 days to clarify the difference and no response. All I get is you’ll get a email. When??? When it can’t be returned, so I loose all my money because of a mistake I constantly am asking to be reviewed. So disappointed, this was supposed to be exciting and fun. It’s been a nightmare!! At best. Thank you for taking our money and not doing the job in full. Now if we want this to be looked at in person we have to drive three hours away. Great service keep it up.
Your response was directly from AI as we got that answer originally, before we looked at the exact purse we purchased. Not all bags have we do understand that. I provided at least 10 photo of the exact purse I purchased!! I asked for this to be reviewed again , not a AI answer on 10 different purses. That email was sent day 6 after 4 attempts on customer service. Please don’t make the mistake of misrepresenting your contact with me. It’s insulting!! I still have no answer on a very specific question that would take you team 10 minutes to look at.
December 8, 2025
Unprompted review
Reply from LegitGrails
Hello Michelle,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear how frustrating this situation has been for you, especially as we understand how important and time-sensitive authentication results can be.
Our team did follow up with you via email to address your concerns in detail. As explained, Chanel hardware details including the presence or absence of a CC hallmark on chain pulls can vary depending on the model, collection, production year, and hardware configuration. This variation alone does not indicate inauthenticity, and your item was assessed based on multiple verified factors rather than a single detail.
We regret that this process did not feel reassuring or smooth for you, and we understand how disappointing that can be. Your feedback has been shared internally, as experiences like this help us identify where communication can be clearer and more timely.
If you would still like further clarification on the assessment already provided, we encourage continuing the conversation via email and our team will be happy to assist.
Thank you for your understanding.
Best Regards,
LegitGrails Team.
Absolutely amazing experience with…
Absolutely amazing experience with Legit Grails! From start to finish, everything was smooth, professional, and trustworthy. Huge shoutout to Richard for his outstanding customer service — he was knowledgeable, responsive, and made the entire process effortless.Thank you so much!
December 13, 2025
Unprompted review
Reply from LegitGrails
Hello Sana,
Thank you for your amazing feedback! We’re thrilled that your experience with us was smooth and trustworthy from start to finish. Richard will be delighted to hear your shoutout — we’re glad he could make the process effortless for you.
We appreciate your support and look forward to helping you with any future authentications.
Best Regards,
LegitGrails Team.
Reply from LegitGrails
Hello TaniaE,
Thank you for your wonderful feedback. We appreciate your trust in our authentication services. Our team remains committed to delivering accurate, reliable results and a seamless experience for you.
We look forward to assisting you again in the future.
Best Regards,
LegitGrails Team.
I love using LegitGrails
I love using LegitGrails. The authentication process is easy and user friendly. I love that I can pick the speed I need.
December 2, 2025
Unprompted review
Reply from LegitGrails
Hello Shannon,
Thank you for your wonderful feedback. We’re glad to hear that you enjoy using LegitGrails and find our authentication process easy and user-friendly. Offering flexible turnaround options is important to us, so it’s great to know that being able to choose the speed you need adds value to your experience.
We truly appreciate your support and look forward to assisting you again anytime.
Best Regards,
LegitGrails Team.
Non Existent Customer Service 8 Days Later
I’ve done two orders with LegitGrails. The first one went fine and they flagged my handbag as a fake which I assumed it was. The second order for a vintage Celine bag which was of more importance to me was delivered later than the 12 hours as promised. I was fine with the late report but followed up their conclusion with a question as they claim that my bag is authentic. I was happy with the results but confused about a photo that I sent them. I followed up with a message to their support team asking them why the bag uses American snaps as per the photo I sent showing the American patent on a snap made by the Fasnap Corporation . Why would a French brand use an American snap? The companies snaps are used in various industries, including marine, automotive, and general industrial manufacturing as per their website. Not a company that specializes in snaps for designer bags. I sent 3 message asking for clarification and have heard nothing back..it’s been days now. Very unprofessional and I noticed in the poor reviews that their description of my Celine bag is identical to a description of a Burberry bag. I now have no confidence in this company. I asked a simple question and my messages have been ignored. I would find a LEGIT company to authenticate your bag. Waste of money!!!
I sent an email as per your request and have still not heard back. Why offer to help and ask me to email you if you won’t bother to respond? It’s been 8 days and four messages sent.
December 8, 2025
Unprompted review
Reply from LegitGrails
Hello There,
Thank you for sharing your experience with us. We’re truly sorry to hear about the frustration you’ve encountered, especially as we understand how important clarity and timely communication are when authenticating items.
We’d like to sincerely apologize for the delay in response and for the confusion this situation has caused. Unfortunately, as no order number or identifying details were included in your review, we’re unable to fully investigate the matter or review the specific questions you raised regarding the hardware used on your vintage Celine bag.
We absolutely want to look into this properly and provide the clarification you were seeking. We kindly ask that you reach out to our support team directly with your order number so we can review the correspondence, the authentication report, and address your concerns in detail.
We regret that this experience has affected your confidence in our service, and we appreciate you bringing this to our attention. Your feedback helps us improve both our communication and customer experience. We are looking forward to your email.
Best Regards,
LegitGrails Team.
Very good
Very good, general authentication changed from 24 to 12 hours, way better now
December 3, 2025
Unprompted review
Reply from LegitGrails
Hello Tumey,
Thank you for your amazing feedback. We're glad to hear that you noticed and love the improvement in our turnaround time. Enhancing your experience is always our priority.
If there’s anything more we can assist you with, please don’t hesitate to reach out.
Best Regards,
LegitGrails Team.
Their service is very quick and…
Their service is very quick and efficient.
They also prioritize Customer care, because I especially like the fact that they send an immediate response to your emails regarding whatever question or concern you may have.
One thing I would add is, that I honestly would like a little bit more specifics when a luxury item is authenticated, and turns out to be fake, aside from that Legit grails is top notch, fast, and affordable when authenticating luxury items in my opinion.
October 4, 2025
Unprompted review
Reply from LegitGrails
Hello Ayodele,
Thank you for sharing your wonderful experience with us. We're delighted to hear that you find our service quick, efficient, and attentive to our customers. Your satisfaction means a lot to us.
We also appreciate your feedback regarding the level of detail provided when an item is assessed as inauthentic. Your suggestion is valuable, and we’ll continue working to enhance the clarity and depth of our explanations.
If you ever have questions or need further insights on any of your authentication, please feel free to reach out, we’re always here to help.
Best Regards,
LegitGrails Team.
Easy process
Easy process, good pricing and on time authentications.
November 30, 2025
Unprompted review
Reply from LegitGrails
Hello there,
Thank you for sharing your amazing experience with us! We’re glad to hear that you found the process easy, our pricing fair, and our delivery timely.
If you ever need help again or have any questions, we’re always here for you.
Best Regards,
LegitGrails Team.
The Best Authentication Service Around
I’ve used Legit Grails over 10 times and always had a wonderful experience with them. They not only tell you whether something is real or fake but thoroughly explain their decision and provide a certificate of authentication. They have a quick turnaround time and are the most affordable of the online authentication services. Highly recommend.
December 2, 2025
Unprompted review
Reply from LegitGrails
Hello Vanna,
Thank you for your amazing feedback. We’re delighted to hear that you’ve had great experiences with us over multiple authentications. Providing clear explanations, reliable results, and accessible pricing is something we always aim to deliver, so it’s amazing to know this has made a difference for you.
We truly appreciate your trust and your recommendation. Please feel free to reach out anytime.
Best Regards,
LegitGrails Team.
Reply from LegitGrails
Hello Olesya,
Thank you for your amazing feedback! We are delighted to know that you can trust and rely on our service.
We appreciate your support, and we’ll always be here whenever you need us.
Best Regards,
LegitGrails Team.
Never Disappointed
I’ve used LegitGrails on many bags from LV to Dior and Saint Laurent and trust their outcomes! I wouldn’t purchase a bag without getting their results first. They’ve caught a few fakes that I’ve had to throw out.
December 2, 2025
Unprompted review
Reply from LegitGrails
Hello Mandy,
Thank you for your wonderful feedback. We appreciate your trust in our service across multiple brands. It feels great to know that our outcomes support your purchasing decisions and help you shop with confidence.
We’ll always be here to ensure you have reliable, accurate results whenever you need them.
Best Regards,
LegitGrails Team.
Just simple to use the service
Just simple to use the service, just worth the time and money
November 22, 2025
Unprompted review
Reply from LegitGrails
Hello Tadas,
Thank you for your lovely feedback. We’re thrilled to hear that you found our service simple to use and worth both your time and money. Providing a smooth, reliable experience is always our priority, and it’s great to know this reflected in your experience.
Remember we are always here whenever you need us.
Best Regards,
LegitGrails Team.
I really trust LegitGrails
I really trust LegitGrails, but there was a time that they want to force us to look at the code inside the pocket which is very impossible to take a photo of the code because the pocket is very small and very hard. If we continue to see the code we might rip the pocket apart. I hope the authenticators would think of other ways to make things easier for us. But so far they are #1 on my list. Cheaper, authenticates very quick and the staffs are very friendly especially Sir Marcos who answers my query very quick.
November 19, 2025
Unprompted review
Reply from LegitGrails
Hello Ermenchita,
Thank you for taking the time to share your experience with us. We truly appreciate your trust in LegitGrails and your kind words about our pricing, quick turnaround, and the friendliness of our team.
We also appreciate you bringing up the difficulty with photographing the code inside the pocket. We completely understand how challenging and even risky it can be to access certain interior details without putting stress on the bag. Your comfort and the safety of your item are very important to us, and we never want you to feel pressured into forcing a photo that could cause damage.
We’ll be sharing your feedback with our authenticators so we can continue improving the process and exploring alternative ways to verify details when certain angles or codes are hard to capture. Your feedback genuinely helps us improve.
Thank you again for your trust and continued support. We’re always here if you need our help.
Best Regards,
LegitGrails Team.
Legit Grails is one of the best…
Legit Grails is one of the best alternative for authentication to make sure bags are legit and you can do it yourself which even adds to the trust in authentication.
November 28, 2025
Unprompted review
Reply from LegitGrails
Hello Bianca,
Thank you for your amazing feedback. We are pleased to hear that you see LegitGrails as one of the best alternatives for authentication. Our goal has always been to provide a reliable and transparent service, and we’re glad that the ability to upload and manage everything yourself adds to your confidence in the results.
If you ever need assistance or have any questions while using our platform, our team is always here and happy to help.
Best Regards,
LegitGrails Team.
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