legourmetcentral.com Reviews 

11
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.0

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(11)

7 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time ordering from here for some…

First time ordering from here for some bucket list butter: Le Beurre Bordier Semi-Salted Butter. Although initially I was alerted they were waiting on the product from France, once they got it, was shipped and in my hands 48 hours later. Butter tastes amazing! And will be back to order other items from them.

August 26, 2026
Unprompted review
legourmetcentral.com logo

Reply from legourmetcentral.com

Thank you for your review! We're so glad you love Bordier butter. You are entirely correct—because it is made to order, we receive their handmade butter every two weeks. Thankfully, with our overnight shipping, it arrives fresh and ready for you to enjoy right away!

Advertisement
Rated 4 out of 5 stars

The butter is incredible

The butter is incredible. I thought I had returned to France. The product was beautifully shipped. It didn't arrive overnight but it was worth in the wait. The butter and the shipping are magnificent.

September 1, 2026
Unprompted review
legourmetcentral.com logo

Reply from legourmetcentral.com

Hello John, thank you so much for your feedback! We are thrilled to hear that our butter transported you right back to France. While we are sorry the shipping provider didn't hit the overnight timeline, we are glad the wait was worth it and that everything arrived beautifully.

Rated 5 out of 5 stars

Site was easy to use

Site was easy to use. Found the item i was looking for. Disappointed you are not longer carrying product.

July 15, 2026
Unprompted review
legourmetcentral.com logo

Reply from legourmetcentral.com

Hello Mo Pryor! Please email us to info@legourmetcentral.com. We’d like to know the product you’re looking for. We might be able to order it for you.

Rated 5 out of 5 stars

Delicious high quality products

When coming to their website, I was absolutely blown away by their assortment of products. I bought delicious products for my team to celebrate a great year (and myself) and they came in the most beautiful packages, and my colleagues LOVED IT!! The entire experience all the way to purchasing and delivery have been super smooth. I have been recommending LGC to my family and friends, and personally I cannot wait to order again :)

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

As someone who enjoys purchasing EU products

As someone who enjoys purchasing delicacies and products from Europe, this has been one of the most consistent and quality experiences I’ve been able to find in the US. The catalogue is expansive and everything sold is delicious. Definitely recommend it

July 24, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Fraudulent expiration dates

Prior to ordering I inquired and was informed that best by dates were in 2030 for an expensive product so I ordered two.
Instead they shipped me product that expires in 2027. Misrepresenting best by dates is a fraudulent business practice.
LGC refuses to accept the products that I did not order returned. This is fraud!
Do not let LGC victimize you. They are dishonest

July 3, 2026
Unprompted review
legourmetcentral.com logo

Reply from legourmetcentral.com

To clarify the facts of this transaction for other readers, the claims made in this review are factually incorrect.

The order for 2 cans of tuna belly was processed accurately and delivered in perfect, safe, and undamaged condition. The customer did not request a specific expiration date at the time of purchase. Following standard industry inventory rotation, the order was fulfilled with our current high-quality stock expiring in 2027.

Because the product was delivered exactly as ordered and in perfect condition, it does not qualify for a refund. We consider this transaction fully and correctly completed.

Rated 5 out of 5 stars

I planned to send personalized gifts, and they made it happen

I planned to send personalized gift boxes to my family for Christmas, and the Le Gourmet Central team made the entire process so smooth.

Communication with Claire was excellent. We worked together to confirm addresses, delivery dates, and product selections. In the end, everything worked perfectly.

December 16, 2025
Unprompted review
legourmetcentral.com logo

Reply from legourmetcentral.com

Thank you for your honest review! We loved helping you!

Rated 5 out of 5 stars

Delightful Products!

I tried Le Gourmet at the beginning of the year and have ordered from them several times since. Their products are truly delightful, and their customer service has been great. After one of my orders, I realized I needed to cancel a butter, and Claire handled it right away with no issue. They also include free items to try, which I think is a really nice touch.

November 3, 2025
Unprompted review
legourmetcentral.com logo

Reply from legourmetcentral.com

Thank you Lucy! We love having you as a client.

Rated 5 out of 5 stars

Incredible experience

My experiences at Le Gourmet Central have always been exceptional. Their canned fish and charcuterie offerings are top-notch, and their sweet treats are simply delicious. Customer service is exceptional, I highly recommend buying at Le Gourmet Central!

December 27, 2024
Unprompted review
legourmetcentral.com logo

Reply from legourmetcentral.com

Thank you so much David! We appreciate you as a customer.

Advertisement
Rated 1 out of 5 stars

I ordered a French gift box for $250

I ordered a French gift box for $250. I received it a week late, no communication regarding shipping. When I got it, two items were broken, and half the items were missing. When I emailed customer service about it, they said they are allowed to substitute items. But they never acknowledged that they neglected to send me half of the items. Do not buy from this company!

January 10, 2025
Unprompted review
Rated 3 out of 5 stars

Good food, bad customer service

Several of us went in together to purchase more than $300 on gourmet foods for a friend's 50th birthday. I was in charge of placing the order. I emailed with a CSR to be sure the order would be shipped/arrive in time for the recipient's party. We agreed upon a ship date (had to be overnight because of perishable items), with an extra day just in case. I also indicated on the order form that I would like to be notified if any item was out of stock (they offer this as a tick box, along with a box for my email/phone number for contact). Lastly, I indicated that this was a gift and wrote a message indicating that it was from the group.

The arrival date came and went. No box, no email indicating it had been shipped. I contacted customer service and was told it was shipped on the expected *arrival* date, not the agreed-upon *shipping* date. When I forwarded the email exchange and the CSR saw that this was incorrect, she basically said, "sorry, but at least it will come tomorrow!" *three days after the party*

When the box did arrive, two items had been substituted without my approval - one was okay, the other was a duplicate of something I'd already ordered...and then card said it was only from me. Not the group - not the message I'd requested.

The food, once it finally arrived, was quite good. The company does sell good quality items; however, their customer service is severely lacking. There was absolutely NO concern about all that had gone wrong with this order. I guess I should be content with the shrug and half-hearted apology. :-(

November 27, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look