Lei Manager Reviews 

I submitted and paid for an LEI registration for my company, DEFAEGIS, on October 12, 2026.

14 days later, I have received absolutely nothing. No LEI, no explanation, and no response to my repeated emails.

EQS Group advertises LEI processing within 24 hours, yet paying customers are apparently left without any support or visibility.

After reading other reviews, I can see that I am not the only customer experiencing this issue.

This level of service is unacceptable, especially from a company presenting itself as a compliance solutions provider.

EQS Group management: will someone finally take responsibility and resolve this?

I expect immediate issuance of my LEI or a full refund.

I will update this review if the situation is resolved.

I applied for a LEI, paid and nobody came back to me after a week, no answering phone nor email... I'm starting thinking it's a scam. Happy to change the comment in case anything happens

Update: they responded today (after more than a week)and activated my LEI, not a scam but definitely much slower than the advertised 24 hours

zero stars if optional.
Complete disaster to complete a renewal. what should be a very simple proces has turned out to be extremly frustrating, confusing and expensive - spanning over a period of 12 months with back and forth emailing. Double payment, no service, no useable support.... al in all super bad experience.

Creating a new account overall went fine but their renewal policy is close to an actual scam.
Even though we clearly cancelled the automatic renewal in time, they still sent an invoice. Even after several emails back and forth, they relentlessly continued to pose threats of commencing collection procedures etc.
If you need LEI for your company I would stay far away from Lei Manager.

No reply on the support phone, software is glitchy, was charged two times and application for LEI was not processed, very bad experience