The only true way to know how to rate travel insurance is when it's required and thankfully I've never needed to claim. However, as far as the simplicity and clarity of buying travel insurance goes, I... See more
Company replied
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Review summary
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I did use this company last year and the prices are very reasonable, also as Martin Lewis recommended. So I was again pleased with the price and with medical included. It was fairly easy to do onlin... See more
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Excellent cover for a very reasonable price. Just because of my age some insurers don’t want to give a quote or charge extortionate prices. No problem with Leisure Guard.
Company replied
I spoke to Sam to update my address and phone number for my travel insurance. Sam was so pleasant and helpful, even waited for me to check I’d received my documents by email. Extremely efficient, bri... See more
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Company details
About Leisure Guard Insurance Services
Written by the company
Peace Of Mind With Leisure Guard
We understand you want value for money and that is what we offer across all our insurance product offerings.
Leisure Guard are one of the leading providers of travel insurance and Vehicle Hire Excess Waiver products. We aim to deliver products that suit our customers, which are comprehensive and competitively priced.
Choose from various levels of cover, whether that is for either Single Trip insurance for one off trips, or Annual Multi-Trip insurance for year round cover. If you’re travelling more than once in the next 12 months, annual travel insurance / VHEW lets you travel as many times as you like both in the UK and abroad, and could save you money.
No matter which you choose, all our policies give you comprehensive Travel insurance cover as a starter – including high levels of cover for medical costs, cancellation and baggage. Add useful bolt-ons including Cruise upgrade, insurance for Winter Sports, Excess Waiver, Sports and Activities and more. Only pay for what you need.
Our VHEW product also has comprehensive cover including Towing, Lock out, Vehicle key replacement, Misfuelling and Drop off charge
We value ourselves on providing the highest level of service and customer support to make your life better and safer. Our friendly staff are always on hand to support and answer any questions or queries you may have. Whether it is online, face to face or over the telephone, it is our experience and expertise in these areas that makes us stand out. Our staff are fully trained and knowledgeable on our products to support you, whatever your requirements.
visit our website contact us defaqto rated products 5*Contact info
71-75 Shelton street, WC2H 9JQ, London, United Kingdom
- 01293 855 960
- leisureguard@rockinsurance.com
- leisureguardtravelinsurance.com
4.8
Excellent
20K reviews
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First time purchase
First time ever I have had to purchase holiday insurance for myself and it was so easy and quick to complete
5 stars all the way thank you
September 9, 2026
Reply from Leisure Guard Insurance Services
We're delighted to hear that purchasing your holiday insurance was such an easy and quick experience for you. Thank you for your wonderful 5-star feedback!
Leisure Guard Insurance Services
Easy online experience thanks first…
Easy online experience thanks first site ever used with no problems will recommend Thanks
September 8, 2026
Reply from Leisure Guard Insurance Services
We are so glad to hear you had an easy online experience and appreciate your recommendation. Thank you for your kind words!
Leisure Guard Insurance Services
My experience so far is very good
I have yet to travel but Mbaali was so helpful and efficient on the 'phone and spoke really clearly explaining the reason for questions she asked and answering my questions satisfactorily.
September 9, 2026
Reply from Leisure Guard Insurance Services
We are so pleased to hear about your positive experience with our team member. It's wonderful to know that our efforts to provide clear and helpful communication are appreciated. We look forward to assisting you further.
Leisure Guard Insurance Services
East to navigate with agents help
September 7, 2026
Reply from Leisure Guard Insurance Services
We're glad our agents made navigation easy for you. We appreciate your feedback.
Leisure Guard Insurance Services
Reply from Leisure Guard Insurance Services
We're delighted to hear that you found our service easy to use and that you were happy with the price. We truly appreciate your positive feedback!
Leisure Guard Insurance Services
The application was straight forward to…
The application was straight forward to complete.
This is all that I can comment on at this time as I have no experience of their claims handling.
September 7, 2026
Reply from Leisure Guard Insurance Services
We're happy to hear that you found our application process straightforward. We appreciate you taking the time to share your positive initial experience with us!
Leisure Guard Insurance Services
The company representative was friendly…
The company representative was friendly and professional
September 9, 2026
Reply from Leisure Guard Insurance Services
We appreciate you sharing your experience. We are so glad to hear that our representative was friendly and professional!
Leisure Guard Insurance Services
All good.ok
September 9, 2026
Reply from Leisure Guard Insurance Services
We truly appreciate your positive feedback!
Leisure Guard Insurance Services
Easy to use
Easy to use, reasonable prices. Lovely staff over phone when needed help.
September 7, 2026
Reply from Leisure Guard Insurance Services
We're so pleased you found our service easy to use and our prices reasonable. It's wonderful to hear our staff were lively and helpful when you needed assistance. Thank you for your positive feedback!
Leisure Guard Insurance Services
Really helpful staff
Needed infor mation in order to register a double destination onli ne. The agent was most helpful and I was then able to complete my tran saction with ease.
September 9, 2026
Reply from Leisure Guard Insurance Services
We're so pleased to hear that our agent was able to provide the helpful information you needed to register your double destination online. It's wonderful that you could then complete your transaction with ease.
Leisure Guard Insurance Services
Quick and easy support
Wanted to add an additional Geographical Location to my trip.
Addition was quick and easy with a very friendly customer service operator.
September 9, 2026
Reply from Leisure Guard Insurance Services
We're so pleased to hear that adding an additional geographical location to your trip was quick and easy, and that you found our customer service operator very friendly. Thank you for your positive feedback!
Leisure Guard Insurance Services
We had GoA tripyour insurance last year
We had your insurance last year. . Last year we had to stay over because of the war. And our flight got cancelled. I inform you and you said not to worry. All will be ok. That the main reason we decided to us you again. Than you.
September 9, 2026
Reply from Leisure Guard Insurance Services
We are truly grateful for your continued trust in us, especially after the challenges you faced last year. We are glad we could provide reassurance during such a difficult time and that our support led you to choose us again. We are here to ensure your peace of mind.
Leisure Guard Insurance Services
Staff always helpful and clarify all…
Staff always helpful and clarify all questions with you. This is my third time using them.
September 9, 2026
Reply from Leisure Guard Insurance Services
We're so glad to hear our team has consistently provided helpful assistance and clarified all your questions. Thank you for your continued trust!
Leisure Guard Insurance Services
My query was dealt with efficiently and…
My query was dealt with efficiently and quickly
September 9, 2026
Reply from Leisure Guard Insurance Services
We're so glad to hear that your inquiry was handled efficiently and quickly. Thank you for your positive feedback!
Leisure Guard Insurance Services
Reply from Leisure Guard Insurance Services
We appreciate your positive feedback! We are so pleased to hear that you found everything to be easy and uncomplicated.
Leisure Guard Insurance Services
Very easy to answer the questions
Very easy to answer the questions
also very comprehensive.The price was also very good and competitive.
September 8, 2026
Reply from Leisure Guard Insurance Services
Thank you for taking the time to leave a review.
We are pleased to hear that you found the questions easy to answer, the cover comprehensive, and the price competitive. However, we were surprised to see a 2-star rating alongside such positive feedback.
If the rating does not reflect your experience and may have been selected in error, we would be grateful if you could update it.
Alternatively, if there was anything that fell short of your expectations, we would welcome the opportunity to understand your concerns and learn from your feedback.
Thank you again for your time, and we look forward to hearing from you.
Great price and good cover.
September 9, 2026
Reply from Leisure Guard Insurance Services
We appreciate your feedback! We're delighted to hear that you found our pricing to be great and our coverage satisfactory.
Leisure Guard Insurance Services
Great 1st Experience
Very reasonable price for our first motor caravan
Easy website to navigate.
September 6, 2026
Reply from Leisure Guard Insurance Services
We're delighted to hear you found our website easy to navigate and that you secured a very reasonable price for your first motor caravan insurance. Thank you for your positive feedback.
Leisure Guard Insurance Services
Would recommend this insurance company
Would recommend this insurance company, the lady that took my details was helpful in understanding what my needs were, won’t be afraid to go with them again
September 7, 2026
Reply from Leisure Guard Insurance Services
We're so pleased to hear that our team member was helpful in understanding your needs. We truly appreciate your positive feedback and look forward to assisting you again in the future.
Leisure Guard Insurance Services
Please stop sending me emails
February 19, 2026
Reply from Leisure Guard Insurance Services
Thanks for your review.
The only emails we sent were a review invitation and a single reminder following your purchase. You won't receive any further review requests from us unless you take out another policy.
Kind regards,
Leisure Guard Insurance Services
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