Lekakademin Reviews 1,600

TrustScore 4.5 out of 5

4.6

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Company details

  1. Children's Toys Store
  2. Toy Store

Written by the company

Lekakademin är en danskägd och danskdriven webbshop med fokus på lärande och utvecklande kvalitetsleksaker. När ägarna Ann och Jane öppnade Lekakademin 2005 gjorde de det med en ambotion om att göra det möjligt för danskar att köpa leksaker som utvecklar barns färdigheter. På den tiden var det något som endast gick att få tag på utomlands. Med slit och möda jobbade Ann och Jane på och i dag är vi den största webshoppen inom vår nisch: Leksaker som gör barn klokare.

Lekakademin - Här leker barn sig klokare

Written by the company

Vi är en webbshop med en klar ståndpunkt kring vad som bidrar till en positiv utveckling hos barn. Vår ståndpunkt är konsekvent och har stor betydelse för vilka leksaker vi väljer att ha i vårt sortiment. På Lekakademin.se hittar du bara leksaker och utvecklande redskap som utvecklar barns färdigheter och är 100% säkra att leka med. Om leksakerna används, underhålls och förvaras enligt anvisningarna för respektive vara kan du vara helt säker på att ditt barn endast får positiva upplevelser med leksakerna du har köpt hos oss.

Gatis vid köp över 499 kr. Annars 49 kr.

Leverans 2-5 arbetsdagar

30 DAGARS RETURRÄTT - Om du ångrar ditt köp

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Stealers!I bought 2 water toys for 160…

Stealers!I bought 2 water toys for 160 kr while I found the same for 29,90!!!! The worst part is that since I have completed their survey about our income they are bombing me with their newsletter and their ideas about buying new toys.

June 10, 2025
Lekakademin logo

Reply from Lekakademin

Hi Christina,

Thank you for your review.

We are sorry to hear about your experience.
You are very welcome to write to us at hej@lekakademin.se, and together we can find a good solution so that you don’t feel cheated.
We always want to help our customers have a good experience with us.

Best regards,
Dorthe

Rated 1 out of 5 stars

Poor customer service

Items were good, but I had issues with the postage and the customer service was very poor and unhelpful. - as they have replied trying to justify themselves, please note obviously they claim it is my error and they did everything they could - obviously they will say this - be wary

March 4, 2022
Lekakademin logo

Reply from Lekakademin

Hi Chantelle, thank you for your review.

I am sorry to hear that you ware not happy with our customer service.

When you first placed your order at our shop you by mistake chose the wrong postal number which means that your package was send to a wrong city.

You became aware of the mistake when you received the invoice from us and contacted us.
At that time, your package was already packed and had left our stock, so unfortunately we did not have the opportunity to change the delivery address.
Therefore we recommended you to place a new order with the right address and we would get the postal service to send the first one back to us and then refund the money, ones it came back.

Unfortunately you were not happy with that solution, your opinion was that we had changed the postal code – but we not see your order, the system delivers exactly what is being clicked in by the customer. And our system prints out exactly the information that is giving in the order.

To help you we did send a new order without any extra cost. In that way you didn’t have to wait for the first order to get back at our stock, for us to resend it.
That solution you were happy with and in your last e-mail to us you thanked us for our customer service. Therefore we are a little sad to get this review from you as we tried our best to help you and you seemed happy, when you left our customerservice.

We are though very glad to hear that you are happy you with the product.

B.R
Monica

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