Lekogo Reviews 

14
TrustScore 4 out of 5

3.9

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Company details

  1. Cleaning Service

Written by the company

LEKOGO Cleaning is a professional London-based cleaning company providing reliable cleaning services for homes, commercial properties and short-term rentals. We offer regular cleaning, deep cleaning, end-of-tenancy cleaning and move-in/move-out cleaning, with a focus on quality, attention to detail and dependable service.


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3.9

Great

TrustScore 4 out of 5

14 reviews

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1-star

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3.9

All reviews

(14)

1 review in the last 12 months

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Rated 5 out of 5 stars

Lekogo did a lovely job

Lekogo did a lovely job. Very friendly, turned up time, and left the places spotless. Would definitely use them again.

May 2, 2025
Unprompted review
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Reply from Lekogo

Thank you very much for your kind words. We are so glad to hear that you had a great experience with Lekogo. They really take pride in their work, and it's great to know that it made a difference. We would be happy to help you again anytime!

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Rated 5 out of 5 stars

Great service

Great service, efficient, adaptable and dependable.

April 9, 2025
Unprompted review
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Reply from Lekogo

Thank you very much for your kind comment. We are pleased to hear that you found our service efficient, adaptable and reliable; that is exactly what we aim for at Lekogo. We thank you for your support.

Rated 1 out of 5 stars

Trying to charge me because he bought…

Trying to charge me because he bought bed sheet for my apartment when I did not want or ask him to - he bought these without asking me. Avoid at all costs!

He keeps saying that I requested bedsheets when I did not, he decided to purchase them without my concept. He also arrived to my apartment an hour late (he assured me that he would be there within an hour as I needed an emergency cleaner and he was there 2 hours later) and without any cleaning products when he informed him that he would bring cleaning products with him.

December 9, 2024
Unprompted review
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Reply from Lekogo

Lara Baio. At LekoGO, we take pride in providing transparent and efficient services to all our clients. On this occasion, we promptly responded to two urgent requests from you.

The first involved sending a cleaner within two hours, but when they arrived, you informed them the service was no longer needed. The second involved arranging for cleaning services and purchasing bed linen based on your stated requirements. We made this investment in good faith, trusting your indication of a long-term collaboration.

Unfortunately, your plans changed within 24 hours, leaving us to cover the costs incurred for both the cleaner’s visit and the linen. While we understand that plans can change, we strive to ensure fairness for all parties involved.

Thank you for your understanding, and we wish you the best moving forward.

Rated 5 out of 5 stars

I recommend them

Leko go are organized, quick and efficient. We called them for a end of tenancy cleaning and our landlord was happy with the job. I recommend them.

July 30, 2024
Unprompted review
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Reply from Lekogo

Thank you very much for your kind words. We are delighted to hear that you found our service organised, fast and efficient. It's great to know that our work met your landlord's expectations, and we're glad we were able to help make the moving process a little easier. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience. If you ever need our services again, please don't hesitate to contact us. Thank you again.

Rated 5 out of 5 stars

Excellent service

Excellent service. Seamless booking online event with a very short notice. Larisa was the best cleaner we've had in London.

November 7, 2023
Unprompted review
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Reply from Lekogo


Hello Oli,
Thank you for your kind words!
We're thrilled to hear you had a great experience with our service and Larisa.
We appreciate your feedback and look forward to serving you again in the future!

Fernando
LEKOGO team

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Rated 5 out of 5 stars

Excellent service

The service was great, I will highly recommend it for all the cleaning duties required in your place. Friendly and professional staff

June 5, 2023
Unprompted review
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Reply from Lekogo

Thank you Lorena, for sharing your good experience with us, and with others.

We are always pleased to make our clients' environment healthier by cleaning.
If in the future if you plan to clean and keep your environment healthy, please contact us again.

Many thanks.
YOUR LEKOGO TEAM.

Rated 5 out of 5 stars

Very satisfied with the excellent…

Very satisfied with the excellent service provided by Laocamid. I will definitely use them again and again.

November 21, 2019
Unprompted review
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Reply from Lekogo

Commonwealth Countries League Chairman.

Thank you for taking the time to share your experience with us, so that other customers can continue to use and trust what we have been doing for a long time in the cleaning industry.

If you would like to continue using our cleaning service in the future, please contact us again.

Many thanks.

Fernando

Rated 5 out of 5 stars

Gabriela has been incredible

Gabriela has been incredible. Lovely lady & big help with cleaning & ironing weekly xx

November 19, 2019
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Reply from Lekogo

Thank you for taking the time to share, with us and with others, the good we have done.
We strive to be the best, and customers like you encourage us to continue to do so.

In the future, if you plan to disinfect your environment, and get help with your cleaning, please contact us again.

Many thanks.

Fernando

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Rated 5 out of 5 stars

It’s amazing

It’s amazing, reliable, the cleaner she did a wonderful cleaning to my house

April 17, 2019
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Reply from Lekogo

Thank you Fernando, for sharing your good experience with us, and with others.

We always do our best to make things right for our customers and clients.

If you plan to use our service in the future please contact us again.

Many thanks.
YOUR LEKOGO TEAM

Rated 5 out of 5 stars

Easy communications

Easy communications, clear relationships, very good service, skilled cleaner. Nothing to complain of.

March 28, 2019
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Reply from Lekogo


21 Nov 2019
Thank you Elena, for sharing your good experience with LEKOGO, and with others.

We always do our best to make things right for our customers, and you are one of them.
As one of our super customers please contact us, at your convenience.
From LEKOGO, we are always ready to help you sanitise your environment.

Many thanks.
Fernando

Rated 1 out of 5 stars

Not reliable at all

Not reliable at all. They said somebody would show up on the day we arranged, and nobody came. After 45 minutes we contacted them and the cleaner sent us a whatsapp saying she was ill.

Then we gave them another opportunity and they said they had another cleaner. That other cleaner never came and never contacted us.

This was a really bad experience for us as we truly needed somebody to pass by to help us with the cleaning of our flat, we trust them and they aren't clearly a serious company as you can see.

December 29, 2018
Unprompted review
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Reply from Lekogo

Gama?, we do not have a registered customer with this name.
Contact us, we are ready to offer you a solution to your satisfaction.

Please contact us as soon as possible.

Best
YOUR LEKOGO TEAM.

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