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LemFi Reviews 11,326

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 7,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its speed, reliability, and ease of use, making international money transfers simple and stress-free. Many appreciate the helpful and friendly staff, highlighting their excellent communication skills and supportive approach. The overall user experience is consistently described as positive, with people finding the platform straightforward and efficient. However, some customers have encountered issues with payment processing, noting occasional glitches where transactions fail or experience delays, especially with larger amounts. A few other people also felt that customer support was unresponsive or that their accounts were disabled without prior notification, leading to concerns about accessing their funds.

What people talk about most

Service

People report positive experiences with the service. Customers consistently praise the speed, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness and... See more

Payment

Consumers find payment to be ambiguous. Many reviewers praise the speed and reliability of transactions, with... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the app's ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since I started using lemfi, all my transactions have always been fast except one day that it remains in progress for a very Long time until I had to call for my refund wich I understood that all m... See more

Company replied

Rated 5 out of 5 stars

I have had a great experience using lemfi.com⁠� for sending money back home. The transactions are always fast, secure, and reliable. Their app is easy to use, and the customer service is excellent... See more

Company replied

Rated 5 out of 5 stars

Sending money is always so, so seamless and user interface has only gotten better over the years. The only thing that I would say is that sometimes (not often) a glitch would occur where the transacti... See more

Company replied

Rated 5 out of 5 stars

Great app, user friendly but having difference exchange rate same time, same app, difference users make it obvious cos why will that happen. When customer open their app they should see same rate of... See more

Company replied


Company details

  1. Financial Institution

About LemFi

Written by the company

The simple and secure platform for all your international payment needs.

Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.

Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to:
  • Send money to friends and family at competitive rates.
  • Open and manage multi-currency accounts
  • Earn rewards on qualifying international payments
  • Use our app in multiple language options (English, Simplified Chinese, French, Spanish, Italian, German, Portuguese, more coming...)

    You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list

    With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.

  • Contact info

    Send Money to 20+ Countries

    Use code TRUSTPILOT during signup for a bonus Terms & Conditions apply

    4.5

    Excellent

    TrustScore 4.5 out of 5

    11K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    All good so far

    May 29, 2026
    LemFi logo

    Reply from LemFi

    Hi Stephanie,

    Thank you for your feedback.

    We are delighted to hear that everything is going well so far with LemFi. Our team strives to provide a smooth, reliable, and secure experience for all our users, and your positive experience encourages us to keep improving.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.

    Thank you for choosing LemFi.

    Kind regards,
    Jaimelyn

    Rated 5 out of 5 stars

    Lemfi is very good and Anna is very…

    Lemfi is very good and Anna is very supporting thank you

    August 29, 2025
    LemFi logo

    Reply from LemFi

    Hello Daniyal, 

    Thank you very much for your kind feedback.

    We are delighted to hear that you are enjoying your experience with LemFi and that Anna was able to provide you with supportive assistance. Your satisfaction is very important to us, and feedback like yours motivates our team to continue delivering reliable and excellent service.

    We truly appreciate your trust and support.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.

    Thank you for choosing LemFi.

    Regards, 
    Jaimelyn

    Rated 4 out of 5 stars

    Very good and great service need a…

    Very good and great service need a little bit improvement other than i am fully satisfied with services

    May 29, 2026
    LemFi logo

    Reply from LemFi

    Hi Hamza,

    Thank you for taking the time to share your feedback.

    We are delighted to hear that you are fully satisfied with the services provided by LemFi. Your input is very valuable, and we also appreciate your suggestion for improvement, as we continuously strive to enhance our platform and provide an even better experience for our users.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.

    Thank you for choosing LemFi.

    Regards, 
    Jaimelyn

    Rated 5 out of 5 stars
    LemFi logo

    Reply from LemFi

    Hi Justine,

    Thank you for taking the time to share your feedback with us.

    We are delighted to hear that you are having a good experience with LemFi. Your support and satisfaction mean a great deal to us and encourage us to continue providing the best possible service.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    Thank you once again for choosing LemFi. We look forward to continuing to serve you.

    Best regards,
    Roselle

    Rated 5 out of 5 stars

    Lemfi is the best money transfer…

    Lemfi is the best money transfer service I've used. It is reliable with good customer service. Speaking with Anna was reassuring

    May 29, 2026
    LemFi logo

    Reply from LemFi

    Hi Victor,

    Thank you for taking the time to share your wonderful feedback with us.

    We are truly delighted to hear that LemFi has been the best money transfer service you have used and that you find our platform reliable with good customer service. It is especially great to know that speaking with Anna provided you with reassurance and support during your experience.

    Your kind words mean a lot to us and motivate our team to continue delivering the best possible service to our users.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    Thank you once again for choosing LemFi. We look forward to continuing to serve you

    Best regards,
    Roselle

    Rated 4 out of 5 stars

    Very good experience your communication…

    Very good experience your communication is excellent however transfering money can be frustrating sometimes whivh can be improved in future.

    May 29, 2026
    LemFi logo

    Reply from LemFi

    Hi Bilikisu,

    Thank you for taking the time to share your experience with LemFi.

    We are delighted to hear that you have had a positive experience with our communication and overall service. Your kind words and feedback are truly appreciated.

    We also acknowledge your concerns regarding occasional frustrations experienced during money transfers. Please rest assured that we continuously work to improve our processes and services to provide a smoother and more seamless experience for all our users.

    Your feedback is very valuable to us and helps guide the improvements we make moving forward.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    Thank you once again for your support and for choosing LemFi.

    Best regards,
    Roselle

    Rated 4 out of 5 stars

    Lemfi is quite effective and instant…

    Lemfi is quite effective and instant transfers are good. It also offers good rates.

    May 29, 2026
    LemFi logo

    Reply from LemFi

    Hello Thomas,

    Thank you for your valuable feedback. 

    We are pleased to hear that you are satisfied with our instant transfer services and competitive rates. Your support is greatly appreciated, and we remain committed to delivering a fast and reliable experience.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your ongoing support!

    Regards,
    Harvey

    Rated 5 out of 5 stars

    Lemfi is very fast on transactions and…

    Lemfi is very fast on transactions and I recommend,Lemfi for anyone looking for fast and easy transaction to any country of their choice and its was nice speaking with one of their Teem members AVA

    May 29, 2026
    LemFi logo

    Reply from LemFi

    Hello Aminatu,

    Thank you for sharing your experience and your recommendation. 

    We are glad to hear that you are satisfied with our efficient transfer service and that you had a positive experience with our support team. 

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    Thank you for your continued trust and support.

    Regards,
    Harvey

    Rated 4 out of 5 stars
    LemFi logo

    Reply from LemFi

    Hi Ayomide, 

    Thank you for your feedback.

    We are glad to hear that sending money has been easy for you with LemFi. Your satisfaction means a lot to us, and we remain committed to providing a smooth and reliable transfer experience.

    If you ever need assistance, our support team at support@lemfi.com will be happy to help.

    Regards, 
    Happy

    Rated 3 out of 5 stars

    Before I start having issues with lemfi…

    Before I start having issues with lemfi it was good until I face some trouble with lemfi then they did not attend to me

    March 5, 2026
    LemFi logo

    Reply from LemFi

    Hi Modinat,

    Thank you for your feedback.

    We are sorry to hear about your experience and the inconvenience you faced after initially having a good experience with us. We understand how frustrating this situation must have been.

    Our team at LemFi will be coordinating with you directly through your registered email address to review your concern and provide the necessary assistance.

    If you have any additional questions in the meantime, please feel free to contact us at support@lemfi.com.

    We appreciate your patience and the opportunity to make this right.

    Regards, 
    Happy

    Rated 5 out of 5 stars

    easy to use

    easy to use. very fast

    May 29, 2026
    LemFi logo

    Reply from LemFi

    Hi Emmanuel, 

    Thank you for your feedback.

    We are glad to hear that you find the LemFi app easy to use and very fast. We truly appreciate your kind words, and we remain committed to maintaining a smooth and efficient transfer experience for you.

    If you ever need assistance, our support team at support@lemfi.com will be happy to help.

    Regards,
    Happy

    Rated 5 out of 5 stars

    Great app

    Great app, just a lil bit of delays at time but overall great

    May 29, 2026
    LemFi logo

    Reply from LemFi

    Hi Syed,

    Thank you for your feedback.

    We are glad to hear that you find the LemFi app great and easy to use for sending money. We also appreciate your honest note regarding occasional delays. Please be assured that we are continuously working to improve our service speed and overall experience.

    If you ever need assistance, our support team at support@lemfi.com will be happy to help.

    Regards,
    Happy

    Rated 4 out of 5 stars

    Once my account has been deleted I will…

    Once my account has been deleted I will give a 5. BJ has been helpful.

    May 29, 2026
    LemFi logo

    Reply from LemFi

    Hi Julie, 

    Thank you for your feedback.

    We are glad to hear that BJ has been helpful to you. We appreciate you sharing your experience with LemFi.

    Regarding your account deletion request, our team will be sending you an email to your registered email address with the necessary details and next steps for the process.

    If you need any further assistance, please contact us at support@lemfi.com.

    Regards,
    Happy

    Rated 5 out of 5 stars

    I had a smooth experience whenever I…

    I had a smooth experience whenever I use lemfi to send money except recently when i open the app, the exchange rate
    did not appear...... Caleb

    May 15, 2026
    LemFi logo

    Reply from LemFi

    Hello Caleb,

    We sincerely apologize for the recent issues you have experienced with our app.

    We are dedicated to continuously improving your experience.

    If you need any further assistance, please feel free to contact our support team at support@lemfi.com.

    Thank you for your feedback and for your continued support.

    Best regards, 
    Jackie

    Rated 5 out of 5 stars

    All services are very good.

    All services are very good.
    Specifically PJ is a good agent to serve.

    May 29, 2026
    LemFi logo

    Reply from LemFi

    Hello Dilawar,

    Thank you for providing your feedback regarding LemFi’s service and our support representative, PJ.

    Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.

    We appreciate your input and thank you once again.

    Best regards,
    Jackie

    Rated 5 out of 5 stars

    Best customer service.

    Best customer service.. immediate response.. on time problem solving
    .

    May 29, 2026
    LemFi logo

    Reply from LemFi

    Hello Jaibi,

    Thank you for your positive feedback. 

    We are pleased to hear that our support team was able to provide prompt assistance and resolve your issue efficiently. 

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    Your satisfaction is important to us, and we remain committed to supporting you.

    Regards,
    Harvey

    Rated 5 out of 5 stars

    Very helpful and friendly

    Very helpful and friendly

    May 29, 2026
    LemFi logo

    Reply from LemFi

    Hello Kingsley,

    Thank you for your positive feedback. 

    We are pleased to hear that you found our team helpful and courteous. 

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We sincerely appreciate your support and look forward to further assisting you in the future.

    Regards,
    Harvey

    Rated 4 out of 5 stars

    It’s first and easy to use PJ

    It’s first and easy to use

    May 29, 2026
    LemFi logo

    Reply from LemFi

    Hello Eric,

    Thank you for your feedback. 

    We appreciate your positive comments regarding the speed and ease of use of LemFi. We remain dedicated to providing you with the best experience possible.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your ongoing support!

    Regards,
    Harvey

    Rated 5 out of 5 stars

    Good service

    Good service

    May 29, 2026
    LemFi logo

    Reply from LemFi

    Hi Emmanuel,

    Thank you for your positive review and for choosing LemFi. We are truly pleased to know that you had a good experience with our service. Feedback such as yours motivates us to continue improving and delivering seamless and reliable support to all our customers.

    We sincerely appreciate your trust and support. Please be assured that we remain committed to providing you with the best possible experience at all times.

    Should you ever require any assistance, have questions, or need further support, please do not hesitate to contact us at support@lemfi.com. Our team will always be happy to assist you.

    Thank you once again for being a valued member of the LemFi community.

    Regards,
    Happy

    Rated 5 out of 5 stars
    LemFi logo

    Reply from LemFi

    Hi Tanveer, 

    Thank you for your kind feedback and for choosing LemFi. We are pleased to know that you had a positive experience with our service and that Ava was able to assist you effectively.

    We will be sure to share your appreciation with Ava and the rest of the team, as feedback like yours motivates us to continue delivering excellent service and support.

    Should you need any further assistance, please feel free to contact us at support@lemfi.com. We will be glad to help you at any time.

    Thank you once again for your trust and support.

    Regards,
    Happy

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