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LemFi Reviews 

15,667
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 9,111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast and reliable money transfers, making it very simple, smooth, and convenient to send funds back home to loved ones. People truly appreciate the professional, kind, and knowledgeable staff members who consistently provide exceptional support and clear guidance throughout all financial transactions. Some reviewers were not happy with unexpected payment delays, poor communication, and transactions getting stuck without receiving proper updates. Consumers noted that the customer support team could occasionally become completely unresponsive and unhelpful when trying to resolve missing funds or pending payments.

What people talk about most

Service

Consumers find service to be positive, highlighting a reliable and user-friendly experience where... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and professional... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising polite and helpful agents for their... See more

User experience

People report positive experiences with user experience, highlighting that the application is simple and easy... See more

Payment

Clients share ambiguous opinions on payment, with some consumers praising the platform as very simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LEMFI is one of the most efficient money transfer app I have worked with that helps me transfer funds to family globally within minutes and adding funds into my LEMFI account is easy & quick as well.... See more

Company replied

Rated 5 out of 5 stars

I have been using Lemfi for just over a year now. And so far, I love my experience with Lemfi, it's been so helpful and I haven't accounted any issue or problem so far, although I have an improvemen... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ LemFi has been a great app to use and makes sending money internationally so much easier and more convenient. The app is straightforward, easy to navigate and makes the whole process feel smo... See more

Company replied

Rated 5 out of 5 stars

LemFi is just the best, I can’t lie, quick transfer and no need to worry about transaction wether been sent or unsent , they are simply the best. I’ve had terrible experience with other agencies but f... See more

Company replied


Company details

  1. Financial Institution

About LemFi

Written by the company

The simple and secure platform for all your international payment needs.

Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.

Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to:
  • Send money to friends and family at competitive rates.
  • Open and manage multi-currency accounts
  • Earn rewards on qualifying international payments
  • Use our app in multiple language options (English, Simplified Chinese, French, Spanish, Italian, German, Portuguese, more coming...)

    You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list

    With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.

  • Contact info

    Send Money to 20+ Countries

    Use code TRUSTPILOT during signup for a bonus Terms & Conditions apply

    4.5

    Excellent

    TrustScore 4.5 out of 5

    16K reviews

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    1-star

    Asks customers to review

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    4.5

    All reviews

    (15,667)

    9,078 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Openness

    Openness! I had a delay in one of my transactions and was very sad but at the end it was resolved and they were sorry for it.

    October 19, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hi Ayodele,

    Thank you for sharing your experience.

    We sincerely apologize for the delay with your transaction and appreciate your patience while the matter was being resolved.

    We are glad to hear that the issue was eventually resolved, and we value your understanding.

    Your feedback motivates us to continue improving our services and providing a reliable experience for all our customers.

    If you need any further assistance, please feel free to contact us at support@lemfi.com.

    ~Regards, Cura

    Rated 3 out of 5 stars

    Bad customer service

    Very slow in getting back to me to resolve my issues Dissatisfied

    October 14, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hi Desmond,

    We sincerely apologize for the delay in our response and any inconvenience this may have caused. We recognize the importance of providing prompt and efficient support, and we appreciate your patience during this time.

    Please be assured that we are committed to improving our response times and overall service quality to better meet your needs.

    To help us look into your concerns and provide the necessary assistance, please send us an email at support@lemfi.com, and our team will be happy to assist you.

    Thank you for your patience and for giving us the opportunity to make things right.

    Regards,
    Imar

    Rated 5 out of 5 stars

    Lemfi is good Anna

    October 19, 2026
    LemFi logo

    Reply from LemFi

    Hi Bolakale,

    Thank you for your kind feedback.

    We appreciate your positive feedback regarding LemFi. Your support is highly valued, and we remain committed to delivering a seamless and dependable experience for you.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Imar

    Rated 5 out of 5 stars

    Continue the good work

    Am happy with LemFi hope nothing changes

    October 19, 2026
    LemFi logo

    Reply from LemFi

    Hi Raheemot,

    Thank you for your lovely feedback.

    We are pleased to learn of your satisfaction with LemFi. We sincerely appreciate your trust and ongoing support, and remain committed to delivering a dependable, seamless, and positive experience.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Imar

    Rated 5 out of 5 stars

    I love lemfan they are great

    I love lemfan they are great. Anna assisted me

    October 19, 2026
    LemFi logo

    Reply from LemFi

    Hello Tony,

    Thank you for your positive feedback. 

    We are pleased to hear that Anna was able to assist you effectively. We will share your kind remarks with our team and we look forward to continuing to serve you with an excellent experience.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your ongoing support!

    Regards,
    Harvey

    Rated 4 out of 5 stars

    High rate

    Hight rate of dollars compared to other remittance app. But just had experienced delayed transaction few days ago.

    October 19, 2026
    LemFi logo

    Reply from LemFi

    Hi DK,

    Thank you for taking the time to share your feedback with us.

    We are pleased to know that you appreciate LemFi’s competitive exchange rates. However, we sincerely apologize for the delay you experienced with your recent transaction. We understand the importance of timely transfers and recognize how inconvenient delays can be.

    Your feedback is valuable to us and helps us identify areas where we can improve our services and provide a more reliable experience for our customers.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. 

    We are always available to assist you.

    Best regards,
    Roselle

    Rated 5 out of 5 stars

    Lemfi is a very useful app

    Lemfi is a very useful app, and the assistants are quite friendly | Anna

    October 19, 2026
    LemFi logo

    Reply from LemFi

    Dear Amarachi,

    Thank you so much for your kind words! 

    We are thrilled to hear that you find the Lemfi app useful and that our assistants have been friendly and helpful to you. Providing a great experience is always our top priority.

    If you ever need further assistance or have any other questions, please feel free to email us directly at support@lemfi.com. Our team is always here to help you.

    Thank you for choosing Lemfi!

    Regards,
    Angelica

    Rated 5 out of 5 stars

    I had a great experience with LemFi

    I had a great experience with LemFi. The service is easy to use, the application is user-friendly, and the process is smooth and convenient. I appreciate the service and would recommend LemFi to others. Thank you for providing such a positive experience!

    October 19, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hi Mandeep,

    Thank you for your wonderful feedback. We are delighted to know that you find LemFi easy to use, user-friendly, and convenient. It is great to know that you had a smooth and positive experience and would recommend our service to others. We truly appreciate your trust and support!

    If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.

    Regards,
    Nicolle

    Rated 4 out of 5 stars

    Psyment is fast

    Psyment is fast

    October 19, 2026
    LemFi logo

    Reply from LemFi

    Dear Chidumebi,

    Thank you so much for your feedback! 

    We are delighted to hear that you find Lemfi fast and efficient. We always strive to provide a seamless and quick experience for our users.

    If you ever need further assistance or have any other questions, please feel free to email us at support@lemfi.com. Our team is always here to help you.

    Thank you for choosing Lemfi!

    Best regards,
    Angelica

    Rated 4 out of 5 stars
    LemFi logo

    Reply from LemFi

    Dear Athulya,

    Thank you so much for your kind words! 

    We are absolutely thrilled to hear that you are really happy with LemFi and that you find the app easy to use and very convenient. Making your experience seamless is exactly what we aim for!

    If you ever need further assistance or have any other questions, please don't hesitate to email us at support@lemfi.com. Our team is always here to help you.

    Thank you for choosing LemFi!

    Best regards,
    Angelica

    Rated 5 out of 5 stars

    Ava, great service

    Ava. Great setvice

    October 2, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Dear ESTHER,

    Thank you so much for your feedback! 

    We are wonderful to hear that you experienced great service with us. We are proud to have team members like Ava delivering exceptional support to our users.

    If you ever need further assistance or have any other questions, please feel free to email us at support@lemfi.com. Our team is always here to help you.

    Thank you for choosing LemFi!

    Best regards,
    Angelica

    Rated 5 out of 5 stars

    Good

    Excellent app

    October 19, 2026
    LemFi logo

    Reply from LemFi

    Hi Stalin,

    Thank you for taking the time to share your feedback with us.

    We are pleased to know that you are satisfied with the LemFi app. Your positive feedback is greatly appreciated and encourages us to continue providing a reliable, seamless, and convenient experience for our customers.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. 

    We are always available to assist you.

    Best regards,
    Roselle

    Rated 5 out of 5 stars

    Very swift and good

    Very swift and good. I love LemFi so much, and Anna was a good leader, she assisted me in making my experience better. I would recommend to anyone trying to to send money abroad

    October 19, 2026
    LemFi logo

    Reply from LemFi

    Hi Samuel,

    Thank you so much for your wonderful feedback.

    We are pleased to learn that your recent experience with LemFi was both efficient and positive. Additionally, we appreciate your recognition of Anna’s dedicated assistance, which contributed to your overall satisfaction. Your feedback will be shared with her accordingly.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Imar

    Rated 5 out of 5 stars

    So far am completely fine with LemFi

    So far am completely fine with LemFi

    Enne

    October 19, 2026
    LemFi logo

    Reply from LemFi

    Hi Said,

    Thank you for sharing your feedback.

    We are pleased to hear that your experience with LemFi has been satisfactory. Your feedback is highly valued, and we remain committed to delivering a seamless and dependable service.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Imar

    Rated 5 out of 5 stars

    Lemfi it’s very reliable and faster

    Lemfi it’s very reliable and faster

    Thanks
    PJ

    October 19, 2026
    LemFi logo

    Reply from LemFi

    Hi Oluwaseyi,

    Thank you for your wonderful feedback.

    We are pleased to learn that you regard LemFi reliable and fast. Your satisfaction means a lot to us, and we’ll continue working hard to provide you with a seamless and efficient experience.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Imar

    Rated 5 out of 5 stars

    Amazing app… Sending money to Africa…

    Amazing app… Sending money to Africa made easy…

    Thank you for the assistance @ Anna.

    October 19, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hi Ope,

    Thank you for your wonderful feedback!

    We are delighted to hear that you find LemFi convenient for sending money to Africa.

    We appreciate your kind words about our customer support and remain committed to making your transfers simple, fast, and reliable.

    If you need any further assistance, please feel free to contact us at support@lemfi.com.

    ~Regards, Cura

    Rated 5 out of 5 stars

    All good services

    All good services

    October 19, 2026
    LemFi logo

    Reply from LemFi

    Hi Customer,

    Thank you for your positive feedback!

    We are delighted to hear that you are satisfied with our services.

    We truly appreciate your trust and support and remain committed to providing you with a smooth and reliable experience.

    If you need any assistance, please feel free to contact us at support@lemfi.com.

    ~Regards, Cura

    Rated 5 out of 5 stars

    Ava was great service

    Ava was great service

    October 14, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hi Vamsi,

    Thank you for your kind feedback!

    We are glad to hear that you had a great experience with our customer support.

    We appreciate your trust in LemFi and remain committed to providing you with excellent service.

    If you need any further assistance, please feel free to contact us at support@lemfi.com.

    ~Regards, Cura

    Rated 4 out of 5 stars

    Very quick and easy and PJ was very…

    Very quick and easy and PJ was very professional and helpful on the call

    October 19, 2026
    LemFi logo

    Reply from LemFi

    Hi Hassan,

    Thank you for your valuable feedback!

    We are delighted to hear that you found LemFi quick and easy to use and that you received professional and helpful assistance from our customer support team.

    We truly appreciate your trust in LemFi and remain committed to providing you with an excellent experience.

    If you need any further assistance, please contact us at support@lemfi.com.

    ~Regards, Cura

    Rated 5 out of 5 stars

    lemfi is excellent

    lemfi is excellent
    from Anna

    October 19, 2026
    LemFi logo

    Reply from LemFi

    Hi Amina,

    Thank you for your wonderful feedback!

    We are delighted to hear that you find LemFi excellent.

    We truly appreciate your trust and support and remain committed to providing you with a fast, reliable, and seamless experience.

    If you need any assistance, please feel free to contact us at support@lemfi.com.

    ~Regards, Cura

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