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LemFi Reviews 

12,856
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 7,892 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, reliable, and secure, making international money transfers stress-free with excellent exchange rates. Many highlight the ease of use, with the process being smooth and the app user-friendly for sending money quickly to multiple countries. The staff and customer service are frequently commended for their professionalism, helpfulness, and proactive communication, often resolving issues efficiently and providing peace of mind. However, some customers also noted issues with payment, experiencing delays in money transfers, with funds being stuck or not received by beneficiaries for several days. These reviewers expressed disappointment with the lack of urgency and clear explanations from customer support regarding these delayed transactions.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising its speed, reliability, and ease of use... See more

Staff

Customers had positive experiences with staff, consistently praising their efficiency, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt responses and helpful... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the app's ease of use and... See more

Payment

People report ambiguous experiences with payment, with many customers praising the fast and smooth transfer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Early this year I was almost scammed by someone that asked me to send money through my friends contact details not knowing my friends contact was hacked by scammer. I didn't realized until lemfi block... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience using LemFi. The app is easy to use, and transferring money is fast and simple. I really appreciate how smooth the whole process is. I also want to thank Hannah for assis... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ LemFi is simply the best money transfer app I have ever used. The service is fast, reliable, secure, and very easy to use. Sending money to my loved ones has become stress-free, with grea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer services and relations, follows up with any complaints from me and resolves in good time. Easy to use App and great app features with secure transfers and transactions and keeps im... See more

Company replied


Company details

  1. Financial Institution

About LemFi

Written by the company

The simple and secure platform for all your international payment needs.

Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.

Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to:
  • Send money to friends and family at competitive rates.
  • Open and manage multi-currency accounts
  • Earn rewards on qualifying international payments
  • Use our app in multiple language options (English, Simplified Chinese, French, Spanish, Italian, German, Portuguese, more coming...)

    You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list

    With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.

  • Contact info

    Send Money to 20+ Countries

    Use code TRUSTPILOT during signup for a bonus Terms & Conditions apply

    4.5

    Excellent

    TrustScore 4.5 out of 5

    13K reviews

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    Asks customers to review

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    4.5

    All reviews

    (12,856)

    7,719 reviews in the last 12 months

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Very easy and quick to send money back…

    Very easy and quick to send money back to Nigeria. I love lemfi and the customer service experience is very good. I had a call with Anna and she assisted me a lot

    July 13, 2026
    LemFi logo

    Reply from LemFi

    Hi Oluwafemi,

    Thank you so much for your wonderful feedback.

    We are pleased to learn that you found our money transfer process to Nigeria to be efficient and convenient, and that your overall experience with our customer service team was satisfactory. 

    We are particularly glad to hear that Anna was able to assist you effectively and make a positive impression. Your kind feedback will be shared with her accordingly.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Imar

    Rated 5 out of 5 stars

    Satisfactory

    Satisfactory

    July 13, 2026
    LemFi logo

    Reply from LemFi

    Hello Olumuyiwa,

    We greatly appreciate you sharing your experience with us.

    We are glad to hear that you are satisfied with our service. Your feedback means a lot to us.

    If you require any assistance, please do not hesitate to contact our support team at [support@lemfi.com].

    Thank you for your feedback! 

    Regards,
    Jaimelyn

    Rated 5 out of 5 stars

    LemFi is a great app for transfers.

    LemFi is a great app for transfers.
    Also amazing staff to support.Speaking the PJ today was really helpful and my issues resolved with such a patience towards my many questions.

    July 13, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hi Charles,

    Thank you for taking the time to share your feedback with us.

    We are delighted to hear that you have had a great experience using LemFi for your transfers. It is wonderful to know that our support team was able to assist you and that PJ provided helpful and patient support while addressing your questions.

    We truly appreciate your kind words and will make sure to share your positive feedback with PJ. Feedback like yours motivates our team to continue providing reliable service and delivering the best possible experience for our customers.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.

    Thank you once again for choosing LemFi. We appreciate your trust and look forward to supporting you with your future transactions.

    Kind regards,
    Jaimelyn

    Rated 5 out of 5 stars

    I had the pleasure of speaking with…

    I had the pleasure of speaking with Anna, and I must say she was extremely professional, kind, and wonderful. She went above and beyond to assist me, and her dedication and commitment truly stood out. Anna is incredible at what she does, and I sincerely appreciate all the effort she put in to help me.

    I wish her nothing but the best in all her future endeavours. Simply amazing. Thank you, Anna, for your outstanding support. May God bless you with all the happiness and success you truly deserve.

    July 13, 2026
    LemFi logo

    Reply from LemFi

    Hi Umar,

    Thank you for taking the time to share such a thoughtful and heartfelt review.

    We are truly delighted to hear about your positive experience with Anna. It is wonderful to know that she was able to provide you with professional, kind, and dedicated support while assisting with your concerns. Your recognition of her efforts and commitment means a great deal to us.

    We will be sure to share your kind words with Anna, as feedback like yours is greatly appreciated and serves as an encouragement to our team to continue delivering exceptional service.

    At LemFi, we are committed to providing every customer with the support and care they deserve, and we are grateful that Anna was able to make your experience a memorable one.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.

    Thank you once again for choosing LemFi and for sharing your appreciation. We wish you all the best and look forward to serving you again.

    Kind regards,
    Jaimelyn

    Rated 4 out of 5 stars

    Lemfi has been a very good money…

    Lemfi has been a very good money transfer app. I am really happy with their services

    July 13, 2026
    LemFi logo

    Reply from LemFi

    Hi Randy,

    Thank you for taking the time to share your feedback with us.

    We are delighted to hear that you have had a great experience using LemFi and that you are happy with our money transfer services. Your satisfaction and trust mean a lot to us, and we truly appreciate your support.

    At LemFi, we are committed to providing reliable, convenient, and efficient services to make your transfer experience as smooth as possible.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.

    Thank you once again for choosing LemFi. We look forward to continuing to serve you and supporting your future transfers.

    Kind regards,
    Jaimelyn

    Rated 4 out of 5 stars

    Good communication and smooth transfer…

    Good communication and smooth transfer of funds

    July 13, 2026
    LemFi logo

    Reply from LemFi

    Hi Agbamu,

    Thank you for taking the time to share your feedback with us.

    We are pleased to hear that you had a positive experience with LemFi and that you found our communication clear and your fund transfer process smooth. Providing a reliable and seamless experience for our customers is very important to us, and we truly appreciate your kind words.

    Your feedback encourages us to continue improving our services and delivering the level of support our customers deserve.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.

    Thank you once again for choosing LemFi. We appreciate your trust and look forward to supporting your future transfers.

    Kind regards,
    Jaimelyn

    Rated 5 out of 5 stars

    Good nice app

    Good nice app

    July 13, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hello Mahboob,

    We greatly appreciate you sharing your experience with us.

    We are glad to hear that you are satisfied with our service. Your feedback means a lot to us.

    If you require any assistance, please do not hesitate to contact our support team at [support@lemfi.com].

    Thank you for your feedback! 

    Regards,
    Jaimelyn

    Rated 4 out of 5 stars

    Excellent service

    July 9, 2026
    LemFi logo

    Reply from LemFi

    Hi Masood,

    Thank you for your kind feedback.

    We are pleased to learn that you had a positive experience with our service. Your feedback is highly valued, and we appreciate your continued support. 

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Imar

    Rated 4 out of 5 stars

    I spoke with PJ

    I spoke with PJ. Communication was clear.

    July 13, 2026
    LemFi logo

    Reply from LemFi

    H David,

    Thank you for taking the time to share your feedback. We are pleased to hear that your conversation with PJ was clear and that the communication met your expectations. We appreciate you letting us know about your experience.

    If you have any additional questions, concerns, or need further assistance, please do not hesitate to reach out to us at support@lemfi.com. 

    Our support team will be happy to assist you and ensure you receive the help you need.

    Regards,
    Angelica

    Rated 4 out of 5 stars

    It will be better if we can enable two…

    It will be better if we can enable two step authentication at the login.

    July 13, 2026
    LemFi logo

    Reply from LemFi

    Hi Govardhan,

    Thank you for sharing your suggestion. We appreciate you taking the time to let us know that you would like to see two-step authentication added to the login process. 

    Feedback like yours helps us understand which security features are most important to our customers.

    If you would like to share more details about your suggestion or need any further assistance, please email us at support@lemfi.com. 

    Our team will be happy to review your feedback and assist you further.

    Regards,
    Angelica

    Rated 5 out of 5 stars

    I love LemFi

    I love LemFi, reliable, secure and fast
    I was also assisted by Anna

    July 13, 2026
    LemFi logo

    Reply from LemFi

    Hi Aishat,

    Thank you for taking the time to share your feedback with us.

    We are delighted to hear that you love using LemFi and that you find our service reliable, secure, and fast. It is also wonderful to know that Anna was able to assist you and contribute to your positive experience. We will be sure to share your kind words with her, as recognition like this means a great deal to our team.

    Your support and trust inspire us to continue improving our services and providing the best possible experience for all our customers.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.

    Thank you once again for choosing LemFi. We truly appreciate your support and look forward to serving you again.

    Regards, 
    Jaimelyn

    Rated 4 out of 5 stars

    LemFi is the best for me

    LemFi is the best for me. I really enjoy using LemFi in during my transfer to family and friends back home and I will continue using LemFi.
    Ana helped me through the process and that was awesome.

    July 13, 2026
    LemFi logo

    Reply from LemFi

    Hi Faith,

    Thank you for taking the time to share your wonderful feedback.

    We are delighted to hear that LemFi has been your preferred choice for sending money to your family and friends back home. It is also great to know that Ana provided you with excellent support throughout the process. We will be sure to share your kind words with her.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Roselle

    Rated 4 out of 5 stars

    I spoke Ava and it was god

    July 13, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hi Omoregbee,

    Thank you for your feedback.

    We are pleased to learn that your experience with Ava was satisfactory. We will be sure to communicate your appreciation to our team.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Imar

    Rated 5 out of 5 stars

    Professional

    Professional, fast and trustworthy. Review by Eva which have sweet voice and is very calm.

    July 13, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hi Francis,

    Thank you for taking the time to share your feedback with us.

    We are delighted to hear that you found LemFi to be professional, fast, and trustworthy. It is especially rewarding to know that Eva made such a positive impression during your interaction. We are pleased that you appreciated her calm approach and kind manner, and we will be sure to share your thoughtful feedback with her. Your recognition means a great deal to our team.

    At LemFi, we are committed to providing exceptional service and making every customer experience as smooth and reliable as possible.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.

    Thank you once again for choosing LemFi. We truly appreciate your support and look forward to serving you again.

    Kind regards,
    Jaimelyn

    Rated 5 out of 5 stars
    LemFi logo

    Reply from LemFi

    Hi Yogesh,

    Thank you for your wonderful feedback.

    We are pleased to hear that your transfer experience was seamless and satisfactory. Your positive feedback is greatly appreciated and encourages us to maintain our commitment to providing efficient and dependable service.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Imar

    Rated 4 out of 5 stars
    LemFi logo

    Reply from LemFi

    Hi Harshavardhan,

    Thank you for your feedback. We are delighted to know that you are enjoying our service and competitive exchange rates. Your support is truly appreciated.

    If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.

    Regards,
    Nicolle

    Rated 5 out of 5 stars

    Good service

    Good service
    I recommend everyone

    July 13, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hi Gabriel,

    Thank you for your feedback. We are delighted to know that you are satisfied with our service and that you would recommend LemFi to others. Your support is truly appreciated.

    If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.

    Regards,
    Nicolle

    Rated 5 out of 5 stars

    Good service anna

    Good service anna

    July 13, 2026
    LemFi logo

    Reply from LemFi

    Hello Srinivas,

    Thank you for providing your feedback regarding LemFi’s service and our support representative, Anna.

    Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.

    We appreciate your input and thank you once again.

    Best regards,
    Jackie

    Rated 4 out of 5 stars

    The experience is Good but sometimes…

    The experience is Good but sometimes the rate is a little bit low. Arch

    July 13, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hello valued customer,

    Thank you for reaching out. Please note that our rates are reflective of the true market value. To continue offering the best possible service, we frequently adjust our rates to align with the market changes.

    Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.

    We appreciate your input and thank you once again.

    Best regards,
    Jackie

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