Since I started using lemfi, all my transactions have always been fast except one day that it remains in progress for a very Long time until I had to call for my refund wich I understood that all m... See more
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Review summary
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I have had a great experience using lemfi.com� for sending money back home. The transactions are always fast, secure, and reliable. Their app is easy to use, and the customer service is excellent... See more
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Sending money is always so, so seamless and user interface has only gotten better over the years. The only thing that I would say is that sometimes (not often) a glitch would occur where the transacti... See more
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Great app, user friendly but having difference exchange rate same time, same app, difference users make it obvious cos why will that happen. When customer open their app they should see same rate of... See more
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Company details
About LemFi
Written by the company
The simple and secure platform for all your international payment needs.
Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.
Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to: Send money to friends and family at competitive rates.
Open and manage multi-currency accounts
Earn rewards on qualifying international payments
Use our app in multiple language options (English, Simplified Chinese, French, Spanish, Italian, German, Portuguese, more coming...)
You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list
With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.
Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.
Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to:
You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list
With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.
Contact info
United Kingdom
- +442045795921
- support@lemfi.com
- lemfi.com
Send Money to 20+ Countries
4.5
Excellent
11K reviews
Asks customers to review
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Highly satisfied with LEMFI and LEMFI…
Highly satisfied with LEMFI and LEMFI app. Very easy to use and to
make transfer. I'm as well pleased with the professionalism of LEMFI staff PJ.
May 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from LemFi
Hi Haseeb,
Thank you for your feedback.
We appreciate you taking the time to share your experience with us and are pleased to know you are satisfied with our service.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Imar
Lemfi has made my exchange experience…
Lemfi has made my exchange experience great, the only issue I have is their low exchange rate as against other exchange platform. I love how fast their service is.
May 29, 2026
Reply from LemFi
Hi Adaugo,
Thank you for your feedback and for sharing your experience with us.
We are glad to know that you find our service fast and that it has made your exchange experience a positive one. We also appreciate your honest feedback regarding our exchange rates. Insights like this are very important to us as they help us continuously review and improve our services.
Please rest assured that we remain committed to providing a reliable, efficient, and competitive service experience.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Imar
Excellency
Reasons for 5star rating from my side is because:
1. Quickest money acceptance in my LemFi reserves.
2. Fastest delivery to my selected recipients.
3. Prompt actions taken against any complaints.
This all concluded for my survey response.
May 29, 2026
Fast transaction
Fast transaction, little wait time. But I expect better customer service when it comes to making personal changes.
Anna promised to rectify this shortly. So I’m pleased and optimistic. Keep up the good work Lemfi. You have good people and staff like Anna.
May 29, 2026
Money sent not received.
I have been using LemFi for a long time, and this was the first time I encountered an issue. I must say that the problem was handled promptly and resolved in a timely manner. I truly appreciate the professionalism demonstrated by everyone involved throughout the process to include JP. I will definitely continue to introduce LemFi to friends and family.Thank you for the excellent support and customer service.
Toyin. O
May 29, 2026
Reply from LemFi
Hello Oluwatoyin,
Thank you for your ongoing trust and support.
We are pleased to hear that your issue was addressed promptly and professionally. We remain committed to providing you with the high-quality service and support you deserve.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
We appreciate your ongoing support!
Regards,
Harvey
Lemfi is not a reliable organization
Lemfi is not a reliable organization, they are not responsible, they are dubious as well. It's taking them more than a week to process £300 pounds.
May 20, 2026
Unprompted review
Reply from LemFi
Hello Emmanuel,
Thank you for sharing your feedback.
We sincerely apologize for the delay and understand how frustrating it must be to wait this long for your transaction to be processed.
Please be advised that we have contacted you via the email address on file to provide an update regarding this matter. We are dedicated to ensuring you have a positive experience.
We appreciate your ongoing support!
Regards,
Harvey
Transfer is seamless and app is…
Transfer is seamless and app is convenient.. Great support from Anna
May 29, 2026
Reply from LemFi
Hello Olalekan,
Thank you for your valuable feedback.
We are pleased to hear that your transfers have been smooth and that you find the app user-friendly. Additionally, we appreciate your recognition of our team's support.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
We appreciate your ongoing support!
Regards,
Harvey
Lemfi is really easy to use
Lemfi is really easy to use. Sending money to Nigeria has been a breeze. Highly recommend
May 29, 2026
Great service so far
Great service so far! Plus Ava is a nice person, she talks nicely too.
May 29, 2026
Reply from LemFi
Hi Sheu,
Thank you for your kind feedback.
We are pleased to learn that you have had a positive experience with our services. Additionally, we sincerely appreciate your kind comments regarding Ava she will be delighted to know her support has made a favorable impact. Your feedback is highly valued and serves to motivate our team to continue providing the highest standard of service.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Imar
I like lemfi for their prompt and…
I like lemfi for their prompt and efficient service but their exchange rate is a bit lower than most others
May 29, 2026
Reply from LemFi
Hi Johnson,
Thank you for your feedback and for sharing your thoughts with us.
We are glad to know that you value our prompt and efficient service. We also appreciate your honest feedback regarding our exchange rates. Feedback like this is very important to us as it helps us continuously review and improve our services.
Kindly note that our rates are reflective of the true market rate and operations and as such, we may need to adjust our rates frequently to align with the market changes.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Imar
Reply from LemFi
Hi John,
Thank you for your feedback.
We are pleased to know that you found our service helpful and that your transactions have been processed quickly and efficiently. We also sincerely appreciate your kind recognition of PJ and we will ensure your feedback is shared with him, as it will certainly be encouraging.
Your feedback is highly appreciated and motivates us to continue delivering a seamless and reliable experience.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Imar
I spoke with Ava
I spoke with Ava ,
Just improve your transfers timeframs, it should not take more than a day.
April 8, 2026
Reply from LemFi
Hello Anum,
Thank you for providing your feedback regarding LemFi’s service and our support representative, Ava.
Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.
We appreciate your input and thank you once again.
Best regards,
Jackie
Reply from LemFi
Hello Aishat,
We are glad to hear that you are satisfied with our service.
Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.
We appreciate your input and thank you once again.
Best regards,
Jackie
Swift by Ava
May 29, 2026
Reply from LemFi
Hi Ayomide,
Thank you very much for your wonderful feedback.
We are delighted to hear that you had a great experience with LemFi and that Ava provided swift and helpful support. Our team is committed to delivering fast, reliable, and seamless service, and it is truly rewarding to know that Ava was able to make a positive impact on your experience.
Your kind words and support mean a lot to us and encourage us to continue improving our services for all our users.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.
Thank you for choosing LemFi.
Kind regards,
Jaimelyn
Excellent service from Anna and Lemfi
Anna provided us with very professional and friendly service throughout the whole process. Lemfi was also very helpful and efficient. We are very happy with the support we received and would definitely recommend them.
May 9, 2026
Reply from LemFi
Hi Ali,
Thank you very much for your kind feedback.
We are thrilled to hear that Anna provided you with professional and friendly support throughout your experience with LemFi. It is wonderful to know that our team was able to assist you efficiently and make the process smooth and hassle-free. Your satisfaction is our top priority, and your positive experience motivates us to continue delivering excellent service to all our users.
We truly appreciate your recommendation and your trust in LemFi. If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.
Thank you for choosing LemFi.
Regards,
Jaimelyn
All good so far
May 29, 2026
Reply from LemFi
Hi Stephanie,
Thank you for your feedback.
We are delighted to hear that everything is going well so far with LemFi. Our team strives to provide a smooth, reliable, and secure experience for all our users, and your positive experience encourages us to keep improving.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.
Thank you for choosing LemFi.
Kind regards,
Jaimelyn
Lemfi is very good and Anna is very…
Lemfi is very good and Anna is very supporting thank you
August 29, 2025
Reply from LemFi
Hello Daniyal,
Thank you very much for your kind feedback.
We are delighted to hear that you are enjoying your experience with LemFi and that Anna was able to provide you with supportive assistance. Your satisfaction is very important to us, and feedback like yours motivates our team to continue delivering reliable and excellent service.
We truly appreciate your trust and support.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.
Thank you for choosing LemFi.
Regards,
Jaimelyn
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