Lemon Law Group Reviews 

711
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication. Many highlight the exceptional customer service, noting personalized attention and clear communication throughout the process. The overall service is frequently described as excellent, making the process easy, efficient, and stress-free with quick response times. However, some customers also noted that communication could be slow or inconsistent, leading to longer process durations than anticipated. A few others felt their cases lacked sufficient attention, requiring them to repeat information or follow up frequently.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, responsiveness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism,... See more

Service

Reviewers mention positive feedback about service, with many expressing gratitude for the guidance and... See more

Response time

Customers had positive experiences with response times, with many praising the professionalism and... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as effortless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At first communication is a little slow, and it does take about 6 months for the whole process, but once they started getting returns from Fiat the kept me in the loop and did a great job fighting for... See more

Company replied

Rated 5 out of 5 stars

Having to contact a lawyer for an ongoing issue with my car was nerve wrecking. Lemon Law Group made the process easy. Our case manager Gabriela Zambrano was excellent. She answered all our questions... See more

Company replied

Rated 5 out of 5 stars

Lemon Law Group Partners is the one you need fighting on your side, staff is excellent and professional,the service is second to none. I highly recommend them if you are in need. They will take care... See more

Company replied

Rated 5 out of 5 stars

Kathryn Abrams Esq. and Maria Hannah my case manager, did an amazing job! They were quick, super supportive, and walked me step by step in the process. I can't thank them enough for all the help they... See more

Company replied


Company details

  1. Legal Services

Written by the company

Our firm was started by attorneys who used to represent the auto manufacturer since the 1990’s so we have intimate knowledge of how the auto manufacturers will assess your claim and we know how to maximize any possible settlement for you. Our team of lawyers has successfully handled thousands Lemon Law cases and even if your car is not covered under your states Lemon Law, we will help you find the best legal solution to your automobile problem.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

711 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(711)

84 reviews in the last 12 months

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Rated 1 out of 5 stars

These people are taking cases that they…

These people are taking cases that they are not willing to go to court on. They have taken two cases against Ford for me. One was for a $50,000 2023 F150 they only got me $10,000 all inclusive because they didn’t wanna fight with Ford or go to court then they had a chance with our 2021 Ford Bronco sport and Ford gave no settlement offer after the rear end being replaced twice and other attempts at fixing it failed and this group said Ford has made no offer so we’re closing the case and when I threatened to take my case from them before they said well if you change Attorneys, you’ll no longer have an opportunity to file a lemon law case they are cheats they are thieves and they are liars and I am filing a grievance with the Texas Bar Association and the Better Business Bureau

February 10, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

We strongly disagree with the false statements and accusations made in this review. Our firm does not “cheat,” “steal,” or mislead clients, and we take our ethical and professional obligations very seriously. Every lemon law case is evaluated based on the specific facts, repair history, manufacturer responses, and applicable law. Not every case results in a buyback or large settlement, and no attorney can ethically guarantee a particular outcome. In situations where a manufacturer declines to make an offer or where the evidence does not support continued litigation, we provide clients with our professional legal assessment and recommendations. Because of attorney-client confidentiality, we will not discuss the details of any case publicly. However, we stand behind the work performed by our team and the advice provided throughout the representation.

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Rated 5 out of 5 stars

Lemon law group was easy to work with

Lemon law group was easy to work with . Very friendly

May 22, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your kind words! We’re so glad to hear that you found The Lemon Law Group easy to work with and our team friendly throughout the process. We truly appreciate your support and the opportunity to assist you!

Rated 5 out of 5 stars

Great communication

Great communication. Speedy results.

May 20, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your 5-star review! We’re so glad to hear you were happy with our communication and the speed of your results. We truly appreciate your trust in our team and are grateful for the opportunity to assist you.

Rated 5 out of 5 stars

Best experience overall

Best experience overall. I tried to get the manufacturer to buy back my car by myself and was denied both times. The Lemon Law Group was able to get it done and in a quick manor. I recommend using them 1,000%.

May 18, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words and recommendation! We’re thrilled we could help achieve the outcome you deserved after your previous attempts with the manufacturer. Our team works hard to make the process as smooth and efficient as possible, and we’re glad you had such a positive experience with us. Thank you again for trusting The Lemon Law Group.

Rated 5 out of 5 stars

Maria was an excellent case manager…

Maria was an excellent case manager throughout my Lemon Law process. She was very professional, responsive, and kept me updated every step of the way. Highly recommend her and The Lemon Law Group!

May 14, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words and recommendation. We’re thrilled to hear that Maria provided you with professional, responsive service and kept you informed throughout the entire process. We truly appreciate you trusting The Lemon Law Group with your case and are so glad we could help.

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Rated 5 out of 5 stars

Gabriela was amazing during my process…

Gabriela was amazing during my process I could not ask for more !
Thank you Gabriela for all the support during my bad experience with my old truck

May 15, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words! We’re thrilled to hear Gabriela provided the support and guidance you needed throughout the process. We know dealing with vehicle issues can be stressful, and we’re glad we could help make the experience easier for you.

Rated 5 out of 5 stars

Lemon Law Group works closely with their clients

I am very pleased with Lemon Law Group for keeping me informed about my case. They are very helpful and knowledgeable. I am grateful to have Maria Hannah working on this case. I feel confident that this company is doing everything they can to get this case resolved quickly and in my favor.

April 1, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your wonderful 5-star review! We are delighted to hear that you feel informed and supported throughout your case. Keeping our clients updated and providing knowledgeable guidance are top priorities for our team. We truly appreciate your kind words about Maria Hannah and will be sure to share your feedback with her. Thank you for placing your trust in Lemon Law Group—we look forward to continuing to work hard toward a successful resolution for you.

Rated 5 out of 5 stars

Gabriela was very helpful throughout…

Gabriela was very helpful throughout this process. I appreciate her professionalism!!

May 14, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your 5-star review! We're so glad to hear that Gabriela was helpful throughout your case and that her professionalism made a positive impression. We truly appreciate your kind words and your trust in our team. Thank you for choosing The Lemon Law Group, and we wish you all the best!

Rated 5 out of 5 stars

There the best

I had a wonderful experience with the Lemon Law Group Partners. I highly recommend them.

May 14, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for the 5-star review. We’re thrilled to hear you had a great experience. We truly appreciate your support and are grateful for the opportunity to help. Please don’t hesitate to reach out if you ever need anything in the future.

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Rated 5 out of 5 stars

Mica was the best

Mica was the best

May 14, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your 5-star review. We’re so happy to hear Mica provided such a great experience. We’ll be sure to share your kind words with her. We truly appreciate your support.

Rated 5 out of 5 stars

Got me double the amount of money Mazda…

Got me double the amount of money Mazda offered for a cash and keep

May 12, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your great review! We’re so glad we could help you achieve a better outcome than the manufacturer initially offered. Our team works hard to fight for the best possible results for our clients, and we truly appreciate your trust in us throughout the process. Thank you again for choosing Lemon Law Group.

Rated 5 out of 5 stars

My experience with Lemon law lawyers…

My experience with Lemon law lawyers and my case manager Maria Hannah five stars! They helped us settle our case with our 2024 Jeep Rubicon 4xe with Stilllantis. This is definitely something you don't want to do on your own! Seek the help of a professionals from Lemon law lawyers highly recommended.

May 11, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a positive experience working with Maria Hannah and our team throughout your Jeep Rubicon 4xe case. Navigating a claim with the manufacturer can be stressful, and we’re glad we could help make the process smoother and achieve a successful settlement for you. We truly appreciate your trust in Lemon Law Lawyers and are grateful for your recommendation.

Rated 5 out of 5 stars

David was great

May 11, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for the 5-star review! We’re so glad to hear David provided you with a great experience. We appreciate your support and the opportunity to assist you.

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Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with this law office. They are incredibly responsive and clearly know exactly what they’re doing. The entire process was smooth, and they were very easy to work with from start to finish.

Communication was seamless they kept me informed every step of the way and were always available to answer my questions. On top of that, their fees are very reasonable for the level of professionalism and service they provide.

And if Maria is working on your case, then you are truly one of the luckiest clients you’re in excellent hands.

I highly recommend them to anyone looking for a reliable and knowledgeable legal team.

May 7, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your thoughtful review and recommendation! We’re thrilled to hear that you had such a positive experience with our team and that the process felt smooth and stress-free from start to finish. Clear communication and responsive service are extremely important to us, so we truly appreciate you recognizing those efforts. We’re especially grateful for your kind words about Maria. She is dedicated to providing excellent support to every client, and we’ll be sure to share your feedback with her and the rest of the team. Thank you again for placing your trust in our firm. We’re honored to have had the opportunity to assist you and truly appreciate your recommendation!

Rated 5 out of 5 stars

Great communication

Great communication. Their process is fast and effective. Highly recommend!

May 6, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you, Brian, for your kind words and recommendation! We’re glad to hear that our communication and efficient process made a positive impression. Our team works hard to deliver a smooth and effective experience, and it’s great to know that came through. We truly appreciate your support.

Rated 5 out of 5 stars

mr.alex took very good care of me!

mr.alex took very good care of me!! he helped me with everything i needed and i will def be reaching out when i need help again!!!

May 5, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

We really appreciate your feedback! It’s wonderful to hear that Alex provided such great support and made your experience a positive one. We’ll be sure to pass along your kind words to him. Don’t hesitate to reach out if you ever need anything—we’re always here to help.

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with this firm on a case involving a luxury vehicle. The process was handled professionally from start to finish, and communication was clear and consistent throughout.

They took the time to explain each step, set the right expectations, and followed through on everything they outlined. I never felt left in the dark, which made a big difference during the process.

What stood out most was their organization and ability to manage the case efficiently while keeping things simple on my end. They handled the details, stayed proactive, and kept things moving forward.

The outcome was fair, and I’m very satisfied with the results.

If you’re looking for a team that is knowledgeable, responsive, and delivers on what they promise, I would absolutely recommend them.

January 31, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for taking the time to share your experience with us. We’re glad to hear that you felt supported throughout the process and that our team was able to provide clear communication and keep everything moving efficiently.

We work hard to make the process as smooth and straightforward as possible for our clients, so it’s great to know that stood out to you. We’re also pleased that you were satisfied with the outcome of your case.

We truly appreciate your recommendation and your trust in our firm. If you ever need assistance in the future, we’re always here to help.

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Rated 1 out of 5 stars

RUN don’t walk away from this group!

I had a disappointing experience with this firm. Throughout my case, I was never able to speak directly with an attorney and only communicated with a paralegal. Communication was inconsistent—calls, emails, and text messages often went unanswered or delayed.
At one point, I was contacted and encouraged to leave 5-star reviews on multiple platforms BEFORE they would released my case! Which in my thinking is false information, they deserve 0 stars. Now I know how they got so many 5 stars!
I ultimately felt that my case was not being handled properly and requested that they stop working on it.
Based on my experience, I would recommend that others carefully consider their options before choosing this firm. Total waste of my time!!!

April 23, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

We’re sorry to hear that you feel this way about your experience. Providing clear communication and professional service is very important to us, and we regret if there were times you felt updates were not as timely as expected.

Regarding your concern about speaking directly with an attorney, our process often involves experienced case managers and paralegals who handle day-to-day communication to keep cases moving efficiently, while attorneys remain actively involved behind the scenes
We understand your decision to discontinue services and respect your choice. However, we would welcome the chance to speak with you directly to review your concerns and see if there is anything we can do to make this right. Please contact us at [phone/email] at your convenience.

Rated 5 out of 5 stars

Lemon Law Group Turns Lemons Into Lemonade!

This is my first time dealing with the Lemon Law Group, and I must say, it was an extremely pleasant experience! Everyone that I had contact with was very professional, knowledgeable, and moved my case through the process quickly with constant contact! If you have a lemon, consult the Lemon Law Group so they can make you some good old-fashioned lemonade!!!
A special shout-out to Randy Dunbar! Thanks Randy!!!

April 23, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for sharing your experience! We’re glad to hear your first time working with Lemon Law Group was such a positive one. Providing professional, knowledgeable service and keeping our clients informed every step of the way is always our goal. We especially appreciate your kind words about Randy—he’ll be thrilled to hear your feedback! If you ever need assistance in the future, we’re always here to help. Enjoy that lemonade

Rated 5 out of 5 stars

Worked with me with the Automobile…

Worked with me with the Automobile Company, however we were denied, but Lemon Law Group did at least work with us.

April 18, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your feedback. While we’re sorry the outcome wasn’t what we had hoped for, we truly appreciate the opportunity to work with you and advocate on your behalf. Our team is committed to guiding clients through the process and doing everything we can to pursue a favorable resolution. If you have any questions or need assistance in the future, please don’t hesitate to reach out.

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