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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their profound knowledge, professionalism, and helpfulness, making the entire process easy and stress-free. Many people highlight the excellent customer service, noting that representatives are friendly, respectful, and keep them well-informed through various communication channels. The service itself is frequently described as timely, efficient, and well-explained, with a smooth user experience. However, some customers were not happy with certain aspects of the service, mentioning instances where agents seemed rushed, leading to feelings of being unheard or confused. A few other people also felt that some staff members lacked sufficient knowledge and professionalism, which caused disappointment and required them to escalate issues to a supervisor.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, knowledge, and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the friendly,... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the professionalism and efficiency of... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the process as easy, efficient,... See more

Based on these reviews

Rated 5 out of 5 stars

Great and profound customer service. He very knowledgeable and made sure I was comfortable and understood everything about my loan. Answered all my questions and allowed me to have time to ask questio... See more

Rated 5 out of 5 stars

Working with the Lending USA team was very positive. I like the quick response I received . Everyone I had the pleasure to speak to, was not only very knowledgeable, but made my experience easy an... See more

Rated 5 out of 5 stars

Very professional, kept me well informed of processes and was very strict with document signage via digital means. The (live) person/s were friendly, answered all questions and kept me informed via e... See more

Rated 5 out of 5 stars

Johnathon, my loan coordinator was knowledgeable, and so nice. The Debt Consolidation was just the tool we needed. It helps to have such guidance when you are in need of answers.


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

LendingUSA exists to provide smart financing solutions at the important moments in life. The money people need when and where they need it.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

804 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience

Yes, the application process very easy. The gentleman I talk to you on the phone with very helpful very clear on the options that I had, and I believe the interest rate for someone with my credit score was very fair and low. I’d recommend lending tree to anybody. It was a great experience.

April 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Loan application

Application process was very fast , and I got an answer very quick , I was approved for the loan. I had a great experience.

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

LendingUSA is excellent

LendingUSA is excellent, not only help you out with your debt, but they always be there to help me understand about the process and my right. There are lot staff who you can help you, but my personal great experience with Ms Viviana Hernandez who help me thru it. I really grateful for her help.

Thank you
Julia

February 2, 2025
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Rated 5 out of 5 stars

Quick

Quick, friendly, helpful.
Streamlined process.

Thanks for a great experience.

January 20, 2025
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Rated 5 out of 5 stars

Professional Courteous and Friendly

I can say that so far my experience with Lending Tree was wonderful; the representative was helpful and patient with me as I went through the process because of certain concerns I had at the time. This will help me in many ways to get my life back on track. Thank you for your help.

January 10, 2025
Unprompted review
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Reply from LendingUSA

Thank you for sharing your positive experience with LendingUSA. We're glad to hear that our representative was helpful and patient with you.

Rated 5 out of 5 stars

Fresh Lending a true leader in it’s category!

I will say Freash Start Lending is really a God Send. If you are lucky you will get Daniel as your agent. He is very patient and knowledgeable with all your questions. When you have someone with a great personality it makes banking so much more enjoyable.

December 27, 2024
Unprompted review
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Reply from LendingUSA

We are overjoyed to hear about your positive experience with LendingUSA! Thank you for sharing your feedback.

Rated 5 out of 5 stars

Debt Relief Experience

Daniel L. Was the associate that helped me and may I say, this was the most pleasant transaction over something that can be so hard. He made it easy, explained it well. Was thorough with all he had to do and made me feel confident in the process. Thank you!!!

December 4, 2024
Unprompted review
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Reply from LendingUSA

Your feedback is incredibly valuable. We're glad to hear about your positive experience with Daniel L. Thank you for sharing!

Rated 5 out of 5 stars

Debt consolidation

Daniel Lucero handled my account and was fast, knowledgeable, helpful and courteous. The process was extremely fast. he response from billing was equally fast and courteous. The whole experiance with LendingUSA was pleasant. I recommend them without hessitation. Iy you need this kind of help, LendingUSA is where to go.

November 18, 2024
Unprompted review
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Reply from LendingUSA

Thank you for taking the time to share your positive experience with LendingUSA. We greatly appreciate your feedback and recommendation.

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Rated 5 out of 5 stars

Great Experience!

I had a great experience with Lending USA. They worked very hard and efficiently to help me when I needed them most.

November 19, 2024
Unprompted review
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Reply from LendingUSA

Thank you immensely for sharing your experience with LendingUSA. We are thrilled to hear that we could assist you when you needed us most.

Rated 5 out of 5 stars

Felipe was very nice and professional…

Felipe was very nice and professional help me with log and explain the details

October 17, 2024
Unprompted review
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Reply from LendingUSA

Thank you for taking the time to share your experience with Felipe. We're grateful for your kind words and are pleased to hear about the professional service you received.

Rated 5 out of 5 stars

Good, Straightforward experience

It was a very straightforward lending experience. everything was explained clearly, and moving through the website as well as working via text and phone with the representatives was a good experience.

October 15, 2024
Unprompted review
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Reply from LendingUSA

We're overjoyed to hear about your straightforward experience with LendingUSA. Thank you for sharing your positive feedback!

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Rated 5 out of 5 stars

Great!

So far, I’ve had a great experience with this company. I believe they were able to look at me as a whole and not as just a number. They were quick, efficient, and they got back to me right away when they said they would which means a lot to me. I hope that this review continues to stay the same as time goes on. But only time will tell but so far I’ve been very pleased.

October 14, 2024
Unprompted review
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Reply from LendingUSA

Thank you for sharing your positive experience with LendingUSA! We are honored to have been able to assist you with your needs.

Rated 5 out of 5 stars

Super lending experience

This was the first time I worked with Lending USA and the process was super easy. The rates are fair and the customer service was outstanding. Every person I spoke with was friendly and they made you feel as a valuable client. If the need arises, I will definitely go back to Lending USA.

October 16, 2024
Unprompted review
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Reply from LendingUSA

Thanks for sharing your super lending experience with LendingUSA, Keith! We greatly appreciate your feedback.

Rated 5 out of 5 stars

Lending USA was very easy and…

Lending USA was very easy and convenient to work with for all of my needs. I was easy to complete every think electronically. I highly recommend this company for your needs. I will use them again if needed!

October 1, 2024
Unprompted review
LendingUSA logo

Reply from LendingUSA

Thank you for sharing your positive experience with LendingUSA! We are honored to have been able to assist you with your needs.

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