Great and profound customer service. He very knowledgeable and made sure I was comfortable and understood everything about my loan. Answered all my questions and allowed me to have time to ask questio... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Working with the Lending USA team was very positive. I like the quick response I received . Everyone I had the pleasure to speak to, was not only very knowledgeable, but made my experience easy an... See more
Very professional, kept me well informed of processes and was very strict with document signage via digital means. The (live) person/s were friendly, answered all questions and kept me informed via e... See more
Johnathon, my loan coordinator was knowledgeable, and so nice. The Debt Consolidation was just the tool we needed. It helps to have such guidance when you are in need of answers.
Company details
Information provided by various external sources
LendingUSA exists to provide smart financing solutions at the important moments in life. The money people need when and where they need it.
Contact info
15303 Ventura Blvd., Suite 850, 91403, Sherman Oaks, United States
- 1-800-994-6177
- customerservice@lendingusa.com
- lendingusa.com
4.6
Excellent
804 reviews
Hasn’t replied to negative reviews
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Waste of time
Credit score near 700, good income, 8 yrs at both full time job and military reserve but was instantly denied for $6k…. Contrary to what they advertise they must have some ridiculous requirements. Complete waste of time!
April 5, 2024
Unprompted review
Reply from LendingUSA
Thank you for taking the time to share your experience with us. We're sorry to hear that you were dissatisfied with your recent application process.
At LendingUSA, we strive to provide financing solutions that meet the needs of a diverse range of individuals. We understand that each application is unique, and while we aim to assist as many customers as possible, there are occasions when certain factors may impact approval decisions.
However, upon reviewing our records, we were unable to find an application under the name provided in your review. If you believe there may have been an error or if you would like to discuss your application further, please don't hesitate to reach out to our customer care team at (800) 994-6177 or via email at customercare@lendingusa.com. We're here to help and would welcome the opportunity to assist you further.
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A Great Result, But,,,,,,…
I do appreciate the result because my consolidation loan was approved, thank you! I would suggest better communication, however. I would think that someone would give their client weekly updates of the process. I had to initiate all follow up. I was finally told that the process takes 5-8 weeks just before I received the answer last week. I do not see that any payoffs have been made so will follow up again next week.
March 29, 2024
Unprompted review
Reply from LendingUSA
Thank you for reaching out and sharing your feedback with us. We're thrilled to hear that your consolidation loan was approved, and we appreciate your kind words!
Regarding your comment about communication and the loan process timeframe, we value your input and understand the importance of keeping our clients informed every step of the way. However, upon reviewing our records, we couldn't find a loan under your name with our company.
It seems there may have been a misunderstanding, as we do not offer consolidation or payoff services. At LendingUSA, we specialize in providing personal loans that are disbursed directly to you. We apologize for any confusion that may have arisen.
If you have any further questions or concerns, or if you'd like assistance in understanding your loan status or exploring any potential options, please don't hesitate to contact our customer care team directly at (800) 994-6177 or via email at customercare@lendingusa.com.
Thank you again for your feedback and congratulations on your loan approval. We appreciate the opportunity to clarify and assist you.
I have bad credit I was looking for a personal loan for a…
I have bad credit I was looking for a personal loan so I could do some pre maintenance on my car Mr Miller from leanding USA contracted me I was qualified for a loan for 40,000. I told him I have bad credit. No problem my friend he said. In the past I learned that I was going to need to put up some cash to show I'm a responsible person that has bad credit. Long story short 800. Later in still waiting for my loan for 5000.00 okay I'm a idiot. It sucks that they would take advantage of my situation
March 27, 2024
Unprompted review
Reply from LendingUSA
Dear Mike,
Thank you for taking the time to share your experience, although it appears there may be some confusion regarding your interaction with LendingUSA. After conducting a thorough search, we could not locate any records or applications associated with your name in our system. Additionally, we do not have any employees by the name of Mr. Miller, nor do we engage in the practice of collecting money upfront for financing purposes.
It seems possible that your review may pertain to another company with a similar name, but we want to ensure that any misunderstandings are addressed promptly and appropriately. If you believe there has been an error or confusion, we encourage you to contact us directly at 866-212-6119 or via email at disputeresolution@lendingusa.com. Our team is dedicated to resolving any concerns or issues you may have encountered.
Alternatively, if you realize that this review is not associated with LendingUSA, we kindly request that you consider removing or amending it accordingly.
Once again, we appreciate your feedback and apologize for any inconvenience you may have experienced. We are here to assist you and strive to provide exceptional service to all our customers.
Thank you for your understanding.
loan experience
Everyone I've dealt with during this process has been exceptional! Very knowledgeable and professional.
I appreciate the help during this difficult time.
Thank you, Lynne Letzring
March 19, 2024
Unprompted review
Reply from LendingUSA
Hi, Lynne. Thanks for your review. Glad to hear you had a great experience.
The employees were effective
The employees were effective, efficient and very professional.
January 3, 2024
Unprompted review
Reply from LendingUSA
Hi. Thanks for your review. Glad to hear you had a great experience.
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3 weeks from approval to funding
Was pre-approved 10/25. Applied and received email that loan was funded 10/27. LUSA set repayment date for 12/1, but did not actually fund load until 11/13. When I complained, their "internal review" said nothing was wrong. They appear to lack internal controls so I am not sure how this is legal. It also appears to be run out of LA or Mexico, and not NJ.
Regardless, I am filing a complaint with
NJDOBI.
October 27, 2023
Unprompted review
Danny was very pleasant to talk with
Danny was very pleasant to talk with. He was very professional and polite. He explained everything I needed to know in a way that I understood. It was not a long and drawn out welcome.
November 20, 2023
Unprompted review
Reply from LendingUSA
Thanks for the stellar review.
Wonderful customer service took time…
Wonderful customer service took time with me!
October 26, 2023
Unprompted review
Reply from LendingUSA
Thanks for the stellar review.
Straight Forward Process
The process and people were straight forward, efficient and effective. They got the job done with quickly. I was treated as a person. Kudos!
October 18, 2023
Unprompted review
Reply from LendingUSA
Thanks for the stellar review.
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Kudos to your lending team!
The loan officer was
Fantastic.. grade AAA+ :)
The experience was organized… straight to the point… fast delivery of funds…great job!
October 19, 2023
Unprompted review
Reply from LendingUSA
Thank you very much for your review. Hope to see you again!
The Lending USA Representatives were…
The Lending USA Representatives were extremely thorough, attentive and professional.
October 13, 2023
Unprompted review
Reply from LendingUSA
Thank you very much for your review. Hope to see you again!
Reply from LendingUSA
Thank you very much for your review. Hope to see you again!
I needed to move the date for my bank…
I needed to move the date for my bank account draft to my loan.
There was a man named Daniel who helped get this done. He was very polite and professional.
October 7, 2023
Unprompted review
Reply from LendingUSA
Thank you very much for your review. Hope to see you again!
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Nice people, always calling
Paid my loan way before it was due to be paid out. They kept calling me in the end even said my account was 29 days behind. My account wasn't due to be paid in full until Feb 2024. I paid the account out and told them not to call me anymore.
Always called for automated payments even though I kept refusing
October 5, 2023
Unprompted review
It was efficient and we were able to…
It was efficient and we were able to get thru the process in a timely manner.
September 22, 2023
Unprompted review
Very easy to work with
Very easy to work with. Respectful and caring.
September 22, 2023
Unprompted review
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Excellence
September 16, 2023
Unprompted review
Very easy to work with and shows you…
Very easy to work with and shows you plan get your creditors paid off and breath again.
September 8, 2023
Unprompted review
It took me 3 times applying to get my…
It took me 3 times applying to get my loan. I was patient, and on the third try, I received my loan. Fast quick and respectful
September 8, 2023
Unprompted review
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