LendingUSA Reviews 804

•

4.6

Non-Bank Financial Service

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their profound knowledge, professionalism, and helpfulness, making the entire process easy and stress-free. Many people highlight the excellent customer service, noting that representatives are friendly, respectful, and keep them well-informed through various communication channels. The service itself is frequently described as timely, efficient, and well-explained, with a smooth user experience. However, some customers were not happy with certain aspects of the service, mentioning instances where agents seemed rushed, leading to feelings of being unheard or confused. A few other people also felt that some staff members lacked sufficient knowledge and professionalism, which caused disappointment and required them to escalate issues to a supervisor.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, knowledge, and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the friendly,... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the professionalism and efficiency of... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the process as easy, efficient,... See more

Based on these reviews

Great and profound customer service. He very knowledgeable and made sure I was comfortable and understood everything about my loan. Answered all my questions and allowed me to have time to ask questio... See more

Working with the Lending USA team was very positive. I like the quick response I received . Everyone I had the pleasure to speak to, was not only very knowledgeable, but made my experience easy an... See more

Very professional, kept me well informed of processes and was very strict with document signage via digital means. The (live) person/s were friendly, answered all questions and kept me informed via e... See more

Johnathon, my loan coordinator was knowledgeable, and so nice. The Debt Consolidation was just the tool we needed. It helps to have such guidance when you are in need of answers.

Company details

Information provided by various external sources

LendingUSA exists to provide smart financing solutions at the important moments in life. The money people need when and where they need it.

Contact info

15303 Ventura Blvd., Suite 850, 91403, Sherman Oaks, United States
1-800-994-6177
customerservice@lendingusa.com
lendingusa.com

4.6

Excellent

804 reviews

5-star

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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Nov 21, 2022

LENDINGUSA IS EXACTLY THE TYPE COMPANY…

LENDINGUSA IS EXACTLY THE TYPE COMPANY I WAS LOOKING FOR.PROFESSIONAL,COURTEOUS,AND KNEW ALL THE RIGHT ANSWERS TO MY QUESTIONS.I HIGHLY ADVISE ANYONE TO SEEK OUT THEIR SERVICES.

November 18, 2022

Unprompted review

Reply from LendingUSA

Nov 22, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

Nov 18, 2022

The entire process was new to me and…

The entire process was new to me and all expressed concerns that I had were answered with professionalism, knowledge, and kindness.

November 16, 2022

Unprompted review

Reply from LendingUSA

Nov 21, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

Nov 15, 2022

Great response time!…

I was looking for a debt consolidation loan and they listened to what I needed and offered me several options for amounts and payback schedules. Great communication and overall a pretty quick process. Once approved by underwriting the money was funded very quickly! Couldn’t be happier. Highly recommend!

November 15, 2022

Unprompted review

Reply from LendingUSA

Nov 18, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

Nov 15, 2022

Our experience was about as smooth as…

Our experience was about as smooth as it could possibly have been!
I’d definitely recommend them or use them again myself!

November 12, 2022

Unprompted review

Reply from LendingUSA

Nov 18, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

Nov 9, 2022

Great Service

I appreciate the quick and simple process they provided. Evangelina was respectful and very helpful.

November 7, 2022

Unprompted review

Reply from LendingUSA

Nov 15, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

Nov 8, 2022

They explained everything so well and…

They explained everything so well and made the transition super easy.
Excellent customer service.

November 2, 2022

Unprompted review

Reply from LendingUSA

Nov 9, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

Oct 27, 2022

LendingUSA assisted me during a time of…

LendingUSA assisted me during a time of our mother’s passing and they were helpful, patient and kind during the loan process.

October 26, 2022

Unprompted review

Reply from LendingUSA

Oct 28, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

Oct 27, 2022

I’m so happy

I’m so happy, just got my loan approval . It was so fast. Excellent follow up and service .

October 20, 2022

Unprompted review

Reply from LendingUSA

Oct 28, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

Oct 26, 2022

Great very easy made it a pleasure to…

Great very easy made it a pleasure to work with them

October 23, 2022

Unprompted review

Reply from LendingUSA

Oct 28, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

Oct 24, 2022

Expeditious

Quick and efficient from start to finish!

October 19, 2022

Unprompted review

Reply from LendingUSA

Oct 26, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

Oct 23, 2022

Super easy to use

Super easy to use! Got my funds fast! Great place to recommend!

October 20, 2022

Unprompted review

Reply from LendingUSA

Oct 26, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

Oct 21, 2022

Very professional organization, and their staff is extremely confident, caring, understanding, and professional…

October 12, 2022

Unprompted review

Reply from LendingUSA

Oct 17, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

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