Lendly Reviews 

9,919
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,970 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable during every single phone conversation. Consumer feedback shows that the loan application process is remarkably fast and straightforward, allowing people to secure needed funds without unnecessary hassle. Reviewers often describe the overall service as smooth and professional from beginning to end. However, some customers also noted unexpected extra charges and expressed deep frustration regarding the automated payment schedule. A few reviewers mentioned that billing fees accumulated rapidly over time, making it difficult to significantly reduce the principal balance despite making timely payments.

What people talk about most

Customer service

Customers expressed great satisfaction with the wonderful and efficient customer service, highlighting polite... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

User experience

Users describe positive interactions with user experience, highlighting the application process as... See more

Service

People report positive experiences with service, noting that agents are informative, courteous, and extremely... See more

Payment

Reviewers highlight positive aspects of payment processing, noting that staff members are helpful when... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just want to express the excellent customer service and care that I received from Dom on yesterday and CI Ci. These agents are amazing and literally took the time with me. I am recovering from surge... See more

Company replied

Rated 5 out of 5 stars

This is my 2nd time Refinancing a loan with Lendly! They are awesome and they came right on time for me! It’s an easy application process and the money is deposited literally in exactly in 3 day or le... See more

Company replied

Rated 5 out of 5 stars

I spoke with a young lady today by the name of Miss Linda and it was a very comfortable, beautiful experience speaking with a young lady who was so knowledgeable and gave me all the information I need... See more

Company replied

Rated 5 out of 5 stars

Amazing service . Process was super easy and they walk you thru the whole process ! I didn’t think I would get approved my credit not being so good but they approved me with very small payments on my... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Lendly loans ranging from $1,000 - $2,000 are funded in as fast as 24 hours. The loans are primarily repaid directly from your paycheck and supported with world-class customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(9,919)

1,901 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly representative and very…

Very friendly representative and very helpful

October 5, 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing this with us! We believe we have the best agents in the business and we're happy to hear it shows! Welcome to Lendly!

Rated 5 out of 5 stars

Very easy to work with

Very easy to work with. Had all my problems resolved quickly.

October 5, 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! Lendly customers are the best and we're dedicated to making sure you have the best experience possible.

Rated 5 out of 5 stars

Jennie was great

Jennie was great! She was very clear and was astute to all my concerns and questions. Thank you!

October 5, 2026
Unprompted review
Lendly logo

Reply from Lendly

We appreciate the review! Thanks for recognizing Jennie for their great service. We'll let them know you had a positive experience. Thanks for choosing Lendly!

Rated 5 out of 5 stars

Precious is amazing!

Precious is amazing! She handled my issue in 10 minutes. Swift and extremely professional, thank you again :)

October 5, 2026
Unprompted review
Lendly logo

Reply from Lendly

We truly appreciate you taking the time to recognize Precious. Thank you for sharing your experience and for allowing us the opportunity to assist you.

Rated 5 out of 5 stars

Customer service was on point they…

Customer service was on point they ansered all my questions. Amber was on the best!!

October 1, 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for the kind feedback! We're lucky to have team members like Amber at Lendly, and we're glad they could help.

Rated 4 out of 5 stars

This will be my first time using a…

This will be my first time using a credit line. So far everything has been accomplished online. Thank you so much. Its good to know i can use this! Really appreciate all the help!

October 5, 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! We appreciate the kind words and are happy to have you with us!

Rated 5 out of 5 stars

Relatively easy

Relatively easy. Fingers crossed that my entire experience with this company is way better than all the rest. I’m optimistic, so far.

October 3, 2026
Unprompted review
Rated 5 out of 5 stars

Jay was Phenomenal on my call

Jay was Phenomenal this morning with his customer service skills, his active listening and his willing to ensure my problem was addressed and taken care of. He placed me on hold a few times to work on my account and with a situation that occurred , he came back on the line to give me updates and inform me of the progress. He is an individual who excels and I can honestly hear it in his tone that he likes to help people and make their day to achieve the best result and outcome. I am ecstatic that he was the agent that personally took my call to ensure I was taken care of and concluded in the end of the call that he would personally reach back to me on Monday with a full resolution to my situation that is beneficial to me. Thank you so very much Jay for your assistance today in the matter of my account and the full effort you have put into today's call .

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

Kara

Kara, a member of Lendly’s customer service team, is professional, compassionate, and understanding.

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

I just want to say that Lisa was very…

I just want to say that Lisa was very helpful, she listened to my concerns and she responded with confidence and with good knowledge of what she was doing to help me. Thank you again to Lisa for helping me and thank you to Lendley

October 2, 2026
Unprompted review

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