Marc took on my case, and though it's just 1 day old, I pretty much know what to expect. He explained my case and expected results along with the results of doing nothing. Marc was empathetic to my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pleasantly surprised!!! I never heard of Lendvia so I looked them up and was surprised to see the BBB reviews. Then decided to give them a call and didn't think I had a chance. Like so many other pre-... See more
Company replied
Thanks to Lendvia company. I was able to consolidate my high-interest credit card debt into one manageable 2 weeks payment. Peter Nguyễn was incredibly helpful and responsive throughout the entire pro... See more
Company replied
I cannot say enough great things about working with Peter Nguyen at Lendvia! From start to finish, Peter was professional, knowledgeable, and incredibly responsive. He took the time to explain every... See more
Company replied
4.6
Excellent
300 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mack R
Mack R. Was exceptional. Was very clear and direct on how he can help me.
Great customer service! Thank you
December 30, 2025
Unprompted review
Mack's Service
Mack explained the process was in detailed and was able to understand.
December 28, 2025
Unprompted review
The call came in late in the evening…
The call came in late in the evening from one of their salespeople(Angel Mayoral). He took my information and informed me that, with a soft credit pull, he was able to provide a credit approval decision within five minutes. I trusted him and waited; he then transferred me to another person to finalize the transaction. The second person told me that he wasn't aware of any credit application, and he was a credit counselor. I asked to speak to a manager, but I was told no one was available to take my call, so I left a message for a callback. I'm still waiting. I wonder now if my information is safe with them?
December 19, 2025
Unprompted review
Reply from Lendvia
Thank you for bringing this to our attention. We understand why this experience would be concerning, and we take data privacy and clear communication very seriously.
At Lendvia, we work with a network of direct lenders to evaluate potential loan options. As part of this process, individuals may initially speak with one representative and then be connected with another specialist if additional review or alternative options need to be discussed. While this can sometimes cause confusion, all personal information provided is handled securely and in accordance with applicable privacy and compliance standards.
We would be happy to review this interaction further and address your concerns directly. Please contact us at (800) 216-5799 or success@lendvia.com and include the phone number or email you used so we can look into the matter and follow up appropriately. Much appreciated.
Mack Ruffin was amazing
Mack Ruffin was amazing. He was very helpful and explained everything. He made the process very smooth.
December 29, 2025
Unprompted review
Mack R was very considerate and very…
Mack R was very considerate and very informative. Very passionate. Enjoyed working with him.
December 27, 2025
Unprompted review
Reply from Lendvia
Thank you for sharing your experience! We’re glad to hear that Mack R. was considerate, informative, and passionate in his approach. It’s great to know you enjoyed working with him, and we truly appreciate your feedback.
Mack was very helpful and made the…
Mack was very helpful and made the program easy to understand. He was very friendly and upbeat.
December 26, 2025
Unprompted review
Helpful & guidance throughout the…
Helpful & guidance throughout the process of knowing what I don’t know
December 23, 2025
Unprompted review
It was very informative.
December 22, 2025
Unprompted review
I spoke to Mack Ruffin and his Guidance…
I spoke to Mack Ruffin and his Guidance helped me to understand this program.. I appreciate his patience with me.
December 19, 2025
Unprompted review
Reply from Lendvia
Thank you for sharing your experience. We’re glad to hear Mack Ruffin’s guidance helped you better understand the program, and that his patience made the process more comfortable for you. We appreciate you taking the time out of your day to write us a review. Happy Holidays!
Mack Ruffin was very helpful and…
Mack Ruffin was very helpful and patient and able to answer all of our questions.
December 19, 2025
Unprompted review
Peter Nguyen is my boy he was amazing…
Peter Nguyen is my boy he was amazing to talk too and hooked me up for real.
December 18, 2025
Unprompted review
Misleading
Turned out they weren't really offering a low intrest loan but trying to sell me a "debt restructuring plan". So very misleading!
December 16, 2025
Unprompted review
Reply from Lendvia
Thank you for sharing your concerns. We understand how important it is for expectations to be clear, and we appreciate the opportunity to clarify.
Lendvia works with a network of direct lenders to evaluate potential loan options based on individual financial profiles. When a traditional loan is not available based on underwriting criteria, alternative financial solutions, such as debt restructuring or relief programs offered by third parties, may be discussed as optional alternatives. Participation in any program is entirely voluntary, and no enrollment occurs without a consumer’s consent.
If you believe there was a misunderstanding regarding the options presented to you or would like us to review your specific interaction, please contact us directly at (800) 216-5799 or success@lendvia.com so we can assist further.
Great service!
Great service! Mark Ruffin was respectful, professional, and friendly. Everything was explained clearly, and I felt very confident that I had made the right choice with this company.
December 15, 2025
Unprompted review
Reply from Lendvia
Thank you for your kind feedback! We’re glad to hear that Mark Ruffin provided clear, professional, and friendly support and helped you feel confident in your decision. We appreciate you choosing us and sharing your experience.
Zach was helpful and very empathic
Zach was helpful and very empathic. Very thorough.
December 13, 2025
Unprompted review
I had such a great experience with Mack…
I had such a great experience with Mack Griffin who helped me through the transition of becoming debt free. He was kind and very helpful during the process. What a pleasure!
Sincerelcy,
Emilia Diaz
December 13, 2025
Unprompted review
Mark Ruffin made it very easy and very…
Mark Ruffin made it very easy and very stress free with the application process. He was very reassuring throughout the whole process and kept the conversation going by being honest and understanding. Thank you Mark!
December 12, 2025
Unprompted review
I just worked with Mack from LendVia
I just worked with Mack from LendVia, and the experience was amazing. He walked me through everything clearly, answered all my questions, and helped me secure a loan that allowed me to finally clear my debt. The whole process was smooth, stress-free, and way easier than I expected.
December 11, 2025
Unprompted review
Reply from Lendvia
Thank you for sharing your experience! We’re thrilled to hear that Mack provided such clear guidance and made the process smooth and stress-free. It’s wonderful that you were able to secure a loan and take a big step toward clearing your debt - that’s exactly the kind of outcome we aim for.
We truly appreciate your trust in Lendvia and wish you continued success on your financial journey!
Mack R was very informative and…
Mack R was very informative and transparent about everything and never left me in any doubt about the decisions i was making with my debt! He was truly a help and hopefully he will help you as he did me one day!
December 9, 2025
Unprompted review
Reply from Lendvia
Thank you for sharing this! We're glad to hear that Mack was informative, transparent, and made sure you felt confident in every decision along the way. Having someone walk you through the details without any confusion can make all the difference, and we’re happy he was such a helpful guide.
We appreciate your kind words and Happy Holidays!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.