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Review summary
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Based on these reviews
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Company details
Information provided by various external sources
Along with our partners, we help you move forward with the best loan and the best car. Founded in 2015, Lendward is managed by a team of experts with decades of experience in the auto loan industry. Our foremost concerns are customer service, ensuring that the process goes smoothly, and getting our customers loans that don't break their budgets. We help get you the best deal possible on a new loan, or get out from under a burdensome existing loan with a refinance. We find you the car you want within your financial parameters. Our charter is to provide a quality experience for our customers when they purchase an automobile and work with a reputable dealership to secure financing and the car of your dreams. We work directly with an extensive network of leading car dealers nationwide that provide exceptional service. Our courteous, professional customer service representatives do not work on commission, and we require that they all have prior lending experience. Most importantly, the people at Lendward care. We know our business depends upon each customer having a favorable experience.
Contact info
20251 SW ACACIA STREET, 92660, NEWPORT BEACH, United States
- 800.391.9310
- hello@lendward.com
- lendward.com
4.2
Great
365 reviews
Replied to 86% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional
Smooth, exciting and the team were professional and they owned up to their deal.
February 6, 2025
Unprompted review
Reply from Lendward
Hi Brenda,
Thank you for your kind words! We’re thrilled to hear you had a smooth, exciting experience and that our team delivered on their promise. Your satisfaction is our top priority!
Thanks again, and have a great day!
– The Lendward Team
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Safford Brown Honda gave mea great deal…Love at 1st sight
Safford Brown Honda gave me a great deal for my Toyota Corolla and put me in a Jeep Renegade which l have fallen in love with smartest move l made in awhile
December 6, 2024
Unprompted review
Reply from Lendward
That’s amazing, Ellis! We're so glad Safford Brown Honda helped you find a deal you love. Enjoy your new Jeep Renegade—great choice! 🚙🔥. - The Lendward Team
Victor is awesome
Victor is awesome! Very resourceful, approachable and communicative. Whenever I had a question he was always there to help no matter the time!
January 29, 2025
Unprompted review
Reply from Lendward
Thank you, Ikea! We're thrilled to hear that Victor provided such great support. We appreciate your kind words and are always here to help.
Great
This was the best day of my life; This Program does work Thank you Landward for everything !!!
January 31, 2025
Unprompted review
Reply from Lendward
Al, we’re so happy to hear that! 🎉 Thank you for trusting Lendward—we’re thrilled to have been part of such an amazing moment for you! Enjoy your new ride! 🚗🙌. - The Lendward Team
Lendward provided me a dealership
Lendward provided me a dealership with no pressure salesmen who were curtious, thoughtful, and helped me make the smartest decision. I originally went to CDJR Folsom for a trade in and with the salesmen fighting tooth and nail to get me a deal we decided to go the smart route without a trade in to get me into a brand new, more reliable vehicle. Very helpful and possible through Lendward
December 15, 2024
Unprompted review
Reply from Lendward
Thank you for sharing your experience, Daniel! We're thrilled to hear that the team at CDJR Folsom provided courteous and thoughtful service to help you make a smart decision. It's great to know Lendward played a part in getting you into a brand-new, reliable vehicle. We appreciate your trust and recommendation! Enjoy your new ride! 🚗✨. - The Lendward Team
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Thank you for reaching out to my…
Thank you for reaching out to my family. Your help made this a smooth and quick transition for such a big purchase.
January 3, 2025
Unprompted review
Reply from Lendward
Thank you, Cheri, for your kind words! We're so glad we could assist your family and make the process smooth and quick. Congratulations on your big purchase! - The Lendward Team
100% Recommend
Thanks to Lendward's recommendation, my confidence was completely rebuilt after experiencing constant rejections. I was hesitant to explore trading in my vehicle, but their team made the entire process seamless and stress-free. They were incredibly helpful, answering all my questions and guiding me every step of the way. Thanks to their support, I was successful in purchasing a new vehicle! I couldn’t be happier with the experience, and I’m truly grateful for how easy they made everything. I highly recommend Lendward to anyone looking for assistance with vehicle trading or purchasing.
November 2, 2024
Unprompted review
Reply from Lendward
Thank you for the wonderful review, Stephany! We're thrilled to hear we could help rebuild your confidence and make the process seamless for you. Congratulations on your new vehicle, and we’re so glad we could be part of your journey. We truly appreciate your recommendation! - The Lendward Team
Best experience
I don’t have the best experience with approval rates but they truly did the best! They worked out everything to get me approved and in a vehicle. Even got a low down payment.
January 3, 2025
Unprompted review
Reply from Lendward
Thank you, Ervina, for sharing your experience! We're thrilled we could help you get approved and into a vehicle with a low down payment. Your satisfaction means the world to us!
- The Lendward Team
Marcela helped me and I was able to get…
Marcela helped me and I was able to get a car from Kia
December 16, 2024
Unprompted review
Reply from Lendward
Thank you, Edi, for sharing your experience! We're thrilled to hear Marcela was able to assist you in getting your new Kia. Congratulations on your new ride! – The Lendward Team
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We had the best experience with it all…
We had the best experience with it all the dealership personnel were fabulous with us would definitely recommend it to others very nice very friendly just all together awesome. We are so excited about it all. Never had as great a time at a dealership. Thanks to all that helped us with this purchase. Shout out to Evan and Jairo Carrillo from Airport Chevrolet.
December 6, 2024
Unprompted review
Reply from Lendward
Thank you, Lawrence, for sharing your fantastic experience! We're thrilled to hear how much you enjoyed working with Evan and Jairo at Airport Chevrolet. Your kind words mean the world to us, and we're so glad we could help make your purchase memorable. Enjoy your new vehicle! – The Lendward Team
Thanks to Lendward's recommendation
Thanks to Lendward's recommendation, my family and I were able to secure a new vehicle at a dealership where we were met with incredibly helpful and caring people. Although we did not finance through lendward this time around, their assistance was instrumental in helping us find the perfect SUV. We are definitely grateful for their guidance and support.
September 28, 2024
Unprompted review
Reply from Lendward
Thank you, Nick! We’re so glad we could assist you and your family in finding the perfect SUV. Your kind words mean a lot, and we’re happy to have been part of your journey. Wishing you many great memories in your new vehicle!
The Lendward Team
Great service and easy fast process
Great service and easy fast process
November 8, 2024
Unprompted review
Reply from Lendward
Thanks for the awesome review, Jermaine! We're glad we could make the process quick and easy for you. Enjoy your new ride! 🚗💨.
The Lendward Team
Thankful and Grateful
I am so thankful for receiving the letter about following up with Lokey Nissan I had prayed to get a new car and its my first new car with low mileage
November 1, 2024
Unprompted review
Reply from Lendward
Thank you for sharing your experience, Shadana! We're thrilled to have been part of your journey to your first new car. Enjoy every mile in your new ride! 🚗✨
The Lendward Team
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Great experience
The customer service was above and beyond great!!! They put me in an excellent vehicle with excellent cost!
Elk Grove Kia is awesome!
November 4, 2024
Unprompted review
Reply from Lendward
Thank you, Penny! We're so glad you had an excellent experience and found the perfect vehicle at a great price. Elk Grove Kia truly is awesome! 🚗✨ Enjoy your new ride!
The Lendward Team
Herb chambers Honda of Boston fantastic…
Herb chambers Honda of Boston fantastic dealership. The sales team and sales manager are great and easy to work with . I would highly recommend going to Herb Chambers of Boston if you need a car .
October 31, 2024
Unprompted review
Reply from Lendward
Thank you, Rob! We’re thrilled you had a great experience with the Herb Chambers Honda of Boston team. We appreciate the recommendation and look forward to helping more customers like you!
The Lendward Team
I was wanting a newer car with…
I was wanting a newer car with financing within my budget . They were extremely helpful in getting me a loan . The process was made quick and easy .
October 25, 2024
Unprompted review
Reply from Lendward
Thank you, Larry! We’re thrilled to hear the process was smooth and fit your budget. Enjoy your new car!
Best regards,
Lendward Team
New car
So excited to have gotten the opportunity to get a new car!! I was really needing to replace my car and got help the process was easy!!
October 19, 2024
Unprompted review
Reply from Lendward
Thank you, Valerie! We're so glad we could help make the process easy for you. Enjoy your new car!
The Lendward Team
562 754 8655
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Lendward did an amazing job setting me…
Lendward did an amazing job setting me up with a new Honda! I got a letter in the mail from them at the beginning of October and was in a new car a week and a half later! Theo and the rest of the team at White Plains Honda were INCREDIBLE and I truly suggest Lendward to anyone who is looking
October 10, 2024
Unprompted review
Reply from Lendward
Thank you so much for your kind words, Sidni! We're thrilled to hear you had a great experience with Lendward and the team at White Plains Honda. Enjoy your new Honda, and we're always here to help if you need anything in the future! The Lendward Team
800-391-9310
Not a happy client
I submitted an application and waited to hear from someone. After a couple of weeks, I had to call to find out what was happening with the application. I was told it was sent to another company. I never received any communication from anyone regarding the status of the application. Very dissatisfied with the whole process. Would definitely not recommend this company to anyone.
October 10, 2024
Unprompted review
Reply from Lendward
Thank you for your feedback, Marcia. We sincerely apologize for the communication breakdown and any inconvenience you experienced. We strive to provide timely updates, and we regret that we fell short in your case. We'll review your application and ensure this doesn't happen again.
Sincerely,
The Lendward Team
800 391 9310
Schedule appointment with Castlerock…
Schedule appointment with Castlerock Dodge and Ram through Victor. Spent the whole day at the dealership end up leaving with no resolution. The dealership ghosted me never return my call or anything that’s been two weeks. Victor sent out an email asking for a follow up on if they had gotten me into a car I emailed him back and that was a week ago and I haven’t heard anything from him. If they weren’t able to help me, that’s fine but it’s very unprofessional to keep someone hanging for two weeks with no response, resolution, or any kind of communication. Think twice before going through this company or Castlerock Dodge, Jeep, and RAM in Colorado
September 21, 2024
Unprompted review
Reply from Lendward
Thank you for sharing your experience, and we sincerely apologize for the frustration you've encountered. This is not the level of service we aim to provide. We'll investigate what happened with your appointment and follow-up to ensure this is addressed. Please allow us the chance to make this right. We'll be in touch to provide more clarity and assistance.
Sincerely,
The Lendward Team
800 391 9310
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