Terrible experience. Went there Sunday to hear more or less that the cars are like you see them, prices on Auto Trader are only for people who finance them, cash buyers pay more, no bargains, cars dir... See more
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See what reviewers are saying
This company has a very wide range of modern low mileage Vehicles available and if you can't find what you are looking for in their stock they are willing to locate that particular brand and model you... See more
My experience of purchasing a car from Lennox Auto was truly exceptional. I honestly did not expect such a high level of professionalism, support, and personal attention throughout the entire... See more
Not to be trusted. Agreed to buy car, the faults identified when the deal was agreed could not be fixed in a timely manner so, at their request, I accepted a deposit refund. Well surprise surprise af... See more
Company details
Written by the company
Welcome to Lennox Auto where Complete Customer Satisfaction and Remarkable Quality of Service comes first. We understand that your trust starts with a car and ends with it as well. All our selection of vehicles are HPI clear. Prime & Subprime Finance options are available, Major debit & credit cards accepted (excluding Amex)
Contact info
63 North Acton Road, London, NW10 6PJ, london, United Kingdom
- 07388606096
- sales@lennoxauto.co.uk
- lennoxauto.co.uk
3.9
Great
109 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The whole buying experience was…
The whole buying experience was seamless. The presentation of the car upon delivery was 100% and their communication was excellent, kept us updated regularly. When we next change vehicles they will be our first port of call.
Thank you.
May 5, 2023
Unprompted review
Reply from Lennox Auto
Dear Ros,
Thank you for taking the time to share your experience with us! We're thrilled to hear that your buying journey with Lennox Auto was seamless and that you were pleased with the presentation of your car upon delivery. Ensuring clear communication and keeping you updated throughout the process is something we strive for, so we're glad to hear that it met your expectations.
We're honored to be your first choice when it comes to changing vehicles in the future. Our team is committed to providing excellent service every step of the way, and we look forward to assisting you again whenever you're ready.
If you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for choosing Lennox Auto!
Best regards,
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I made an appointment to view a car…
I made an appointment to view a car driven almost 2 hours I ring them to let them know I was here when he tells me there’s someone already there to see the car! When I asked what happened to my appointment his exact words were “ my friend you didn’t leave a holding deposit “ and hung the phone on me, absolute disgusting attitude!
May 4, 2023
Unprompted review
Excellent service!!
March 3, 2023
Unprompted review
Super smooth process
Super smooth process and really helpful staff. Ilyia was very helpful and helped with the test drive. Satisfied with the car and the service level, will use them again.
November 27, 2022
Super friendly
Meti was amazing at helping me get my car , super friendly , great banter , glad to be back on the roads :)
December 17, 2022
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My experience was great
My experience was great, Metti is such nice person. Made sure I understood everything and made the whole process of getting a new car very easy.
October 10, 2022
Reply from Lennox Auto
Dear Lee,
Thank you for taking the time to share your experience with us! We're thrilled to hear that you chose Lennox Auto for your first car purchase and that our pricing stood out to you compared to other dealerships. Providing competitive prices and exceptional value to our customers is always a top priority for us.
We're grateful for the recommendation from your friend and are delighted that we could meet your expectations. At Lennox Auto, we strive to offer not only great prices but also a hassle-free and enjoyable car-buying experience from start to finish.
If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.
Safe travels in your new car, and thank you again for choosing Lennox Auto!
Warm regards,
Experience in Lennox
I bought a ford from Lennox, they were so friendly and professional, this company is my first choice for future purchases.
November 10, 2022
I bought my first car from Lennox Auto
I bought my first car from Lennox Auto. A friend of mine introduced Lennox to me. In terms of car prices, Lennox offered a better price compared to other car dealers. In fact, the reason for my purchase was the better price than others.
October 26, 2022
Reply from Lennox Auto
Dear Leo,
Thank you for taking the time to share your experience with us! We're thrilled to hear that you chose Lennox Auto for your first car purchase and that our pricing stood out to you compared to other dealerships. Providing competitive prices and exceptional value to our customers is always a top priority for us.
We're grateful for the recommendation from your friend and are delighted that we could meet your expectations. At Lennox Auto, we strive to offer not only great prices but also a hassle-free and enjoyable car-buying experience from start to finish.
If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.
Safe travels in your new car, and thank you again for choosing Lennox Auto!
Warm regards,
I purchased this Lexus nx300 from…
I purchased this Lexus nx300 from Lennox Auto and thank you for the professional and fair Lennox sales team.
November 3, 2022
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