lens.me Reviews 

3,676
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Awesome lens company! It has Always been a pleasure doing business with them as : I’ve been a customer for awhile now ! You won’t be disappointed; as they offer Great customer service as well !

Rated 1 out of 5 stars

They didn’t ship my lenses for days, than placed a future delivery hold on my package meaning they wouldn’t arrive until the hold date - I paid a lot of money for the fastest delivery option with... See more

Rated 5 out of 5 stars

I like the company, I like the lenses and the different color choices. I gave it 4 stars just because my contact lenses are so clear/ transparent making them difficult to grab from the container or ta... See more

Rated 5 out of 5 stars

I've gotten my contact lenses (solotica) here for almost 10 years now! Customer service is exceptional they will always make sure things go properly. The product itself is always second to none!... See more

Company details

  1. Cosmetics Store

Written by the company

lens.me is a certified optical shop offering brands such as Solotica, Anesthesia, Bella and more. We offer super fast global shipping and are always on hand, night or day, for all our customers with our 24/7 support team.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(3,676)

93 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT RECCOMEND

DO NOT RECCOMEND. Completely false advertisement. Lenses I bought were completely opaque could not see anything at all, essentially blind. Asked for a refund and denied.

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

I have been using this company for a…

I have been using this company for a few years now and they are amazing! Communication is excellent and products are top of the range! They are so great, fast shipping and packaged well! Highly recommend them to anyone

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

These are better than the other ones I…

These are better than the other ones I ordered the fresh look hazel color is no longer being sold and it was hard to get the same look with some of the other hazels but the new Bella are nice and comfortable and lens.me is always great with shipping and great deals you have a long time customer here

September 13, 2025
Unprompted review
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Rated 1 out of 5 stars

I’m really disappointed with these…

I’m really disappointed with these lenses. For the excessive price, the quality is just not there. The lenses are very thick and uncomfortable to wear. Also, the color shown on the website does not match the real product. Overall, I’m very dissatisfied.

September 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent

Excellent. I’ve been a customer for almost 10 years. I had a problem once with a package not coming on time. And lens me sent me a pair for free via express mail. Very happy customer. Go customer service, always discount codes and great products 👍

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

the lenses are great

the lenses are great. Spoke to customer service and had an excellent experience. Have ordered more from lens.me since. Thank you!

August 13, 2025
Unprompted review
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Rated 4 out of 5 stars

I always buy my lenses from your page

I always buy my lenses from your page, it’s always great. However last time I purchased; the delivery took too long, usually my order gets delivered in 1-2 days max. I was traveling 5 days after I ordered this time. Till the day before my flight the order didn’t arrive.
Contacting post office to track my package was too complicated as they kept claiming it’s not in the system. Tracking the shipment was difficult as its shipped via third party company. I had to reach the third party shipping company head office to collect the package. When I asked why the delay, they claimed they don’t have my address and I didn't pick up when they called?
My address was given when I placed my order. And it was clearly written on the pack. I understand this is the fault of the shipping company, however I never had this delay in previous times I ordered from lens.me.

July 28, 2025
Unprompted review

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