Lenself Reviews 148

TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

That the company took no time in resolving the matter even though I did not see the email notification until says after it was sent. They took care of my issue immediately hassle free and without any... See more

Rated 1 out of 5 stars

Ordered with my correct address some how my address was wrong and zip code then the delivery driver told me he didn't have gas money to deliver my contacts on time which I paid 12 dollers for fast shi... See more

Rated 5 out of 5 stars

We all want to look different sometimes…at least I do ;) Lenself contacts gives you this ability without being permeant! They fit great for non prescription contacts and the colors are fantastic. The... See more

Rated 1 out of 5 stars

Was shipped to my address but mail carrier could find the house so sent order back to company. Company says they wouldn't offer refund or try to resend unless I paid another 20.00 dollars for re-shipp... See more

Company details

  1. Beauty Products Wholesaler

Written by the company

Lenself is a contact lens online retail store, we offer your favorite brand name contact lenses at the most affordable prices. We offer a wide range of styles with hundreds of colors and patterns, you could shop cosmetic lenses that can help you light up your daily life in the way you want, cosplay / Halloween contacts that transform you into your favorite role forms, and the big diameter of 22.0mm sclera contact lenses that could make your friends scream.


Contact info

2.8

Average

TrustScore 3 out of 5

148 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Not worth the hassle

Their advertisement draws you in with the promise that it will be shipped within 24 hours but in all actuality it takes 3 to 4 days, then they say they're located in the U.S so it shouldn't take more than a week to be delivered but in all actuality it takes 3 to 4 weeks!!! Don't even bother contacting customer support and expecting a prompt response because that to takes several days and even then it's just a message to say someone will reach out in another few days because no one is in the office and can't get any emails or send any ..... So yeah false advertisement and crappy customer service so not great at all, when I did receive the contacts they were great just what I wanted and they look great as well so that I'm happy with just that. Definitely don't plan to order from them again now or in the near future. So order at your own risk I guess😔

February 15, 2024
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Rated 1 out of 5 stars

You sent color contacs that looked…

You sent color contacs that looked nothing like the color that you advertised with a photo. The contacs showed absolutely no difference in my eye color. I wrote 4 different emails to you regarding the problem and asking to return and never received any answer. I would never think of buying anything from your company again.

July 21, 2023

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