Lenson Reviews 6,407

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Good product arrives to your postbox at competitive price. Must know your prescription in advance to order the correct lenses. Would appreciate it if easier to save profile to mail for reorder. Qualit... See more

Rated 4 out of 5 stars

The lenses were in stock luckily so they were dispatched quite quickly, with Lenson informing me of where they were each day. Postal services are limited but the lenses were delivered in reasonable ti... See more

Company replied

Rated 5 out of 5 stars

I have had a contact lens subscription with lenson for more than a year now and they has always delivered on time, so I never run out of my daily contact lens. I can't survive without contact lenses b... See more

Rated 5 out of 5 stars

Easy shopping process and super fast delivery time. Literally got my lenses in 3 days. Thank you! Hope you can offer extra student discount soon with studentkortet.

Company details

  1. Glasses Store
  2. Contact Lenses Supplier

Written by the company

Lenson.com ble til i år 2004 og har sitt hovedkontor i Stockholm med norsktalende personell. Vår ide er å ha markedets mest kundevennlige tilbud på varer og tjenester innen øyne-og øye helse.

Written by the company

Eksperter på optikk
Øye helse og syn er vårt fokus og vi vil hjelpe deg med å ta vare på dine øyene på best mulig måte! Kontakt våre eksperter på kundeservice for råd om 800-199-02 eller e-post kundeservice@lenson.com.
Frakt og retur
Vi har utrolig raske leveranser av våre lagervarer - ofte har våre kunder sine kontaktlinser hjemme i posten neste arbeidsdag! Vi tilbyr 90 dagers åpent kjøp av kontaktlinser, tilbehør og solbriller. 365 dager åpent kjøp på briller. Å returnere er gratis!
Clickand Reload™
Vår smarte funksjon Clickand Reload™ gjør det enkelt, med noen få klikk kan du bestille det samme som sist. Vi beregner også ut når det er på tide å bestille igjen. En påminnelse på din e-post vil da bli sendt og derfra kan du enkelt klikke deg videre for å bestille det samme som sist.

Prisgaranti

Vi synes det er viktig at du som kunde føler deg trygg når du handler hos.

Vi synes det er viktig at du som kunde føler deg trygg når du handler hos.
Alle prisene våre er inkludert moms og tollavgift tilkommer ikke. Om du skulle finne et identisk produkt til en lavere pris hos en annen norsk, nettbasert butikk innen 14 dager fra kjøpsdato, betaler vi tilbake mellomlegget på produktet.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect. Really fast delivery, in a nice box. I plan to buy lenses here forever.

December 12, 2020
Lenson logo

Reply from Lenson

Hi Phillippe!

thank you for your kind review! :)

//Monica, LensOn

Rated 5 out of 5 stars

Rask levering!

November 13, 2020
Lenson logo

Reply from Lenson

Hei Ida!

takk for tilbakemelding, det setter vi så stor pris på! :)

God helg,

//Monica, Lenson

Rated 5 out of 5 stars

I got exactly what I ordered in less…

I got exactly what I ordered in less than a week. I got a really great deal, too. I'll definitely order again.

October 21, 2020
Lenson logo

Reply from Lenson

Hello!

Thank you for the kind feedback, is very much appreciated! :)

Have a great day!

//Monica, Lenson

Rated 5 out of 5 stars

Rask

Rask levering

October 11, 2020
Lenson logo

Reply from Lenson

Hei Sebastian!

Takk for tilbakemelding, det blir vi så glad for å høre! :)

//Monica, Lenson

Rated 3 out of 5 stars

Long delivery

October 7, 2020
Unprompted review
Lenson logo

Reply from Lenson

Hello Vineta!

Thank you for the feedback. As long as the products are in stock most of the orders get sent within 24 hours, and expected delivery is 3-5 working days. If this time has passes, it might be a delay in th mail or that something has gone wrong.

Feel free to send us your ordernumber to kundeservice@lenson.com so we can take a closer look for you! :)

Have a great day!

//Monica, Lenson

Rated 5 out of 5 stars

Fast handling and shipping

Fast handling and shipping, high quality products. Thank you! Will definitely order again.

July 16, 2020
Unprompted review
Lenson logo

Reply from Lenson

Hello Clea!

Thank you for your kind feedback, we are really happy to hear this! :)

Have a great weekend!

//Monica, Lenson

Rated 5 out of 5 stars

Rask levering

Rask levering, god pris!

April 4, 2020
Unprompted review
Lenson logo

Reply from Lenson

Heisann!

Takk for så hyggelig tilbakemelding! :)

God påske!

//Monica, Lenson

Rated 5 out of 5 stars

Great price and fast service.

This was the first time I used Lenson Norge. They offered the item I wanted at a great price, with free and fast delivery. Highly recommend.

March 15, 2020
Unprompted review
Lenson logo

Reply from Lenson

Hi!

Thank you for the nice words!

//Monica, Lenson

Rated 5 out of 5 stars

CODE!

Hello. I got a Coupon when I bought lenses from you the last time. The problem is I can't see any code anywhere! It says I need to activate a code, but what is the CODE??

February 29, 2020
Unprompted review
Lenson logo

Reply from Lenson

Hi Amalie!

You should activate the code in the cashier. If you have problems please contact our customer service department so they can help you with the discount! :)

//Monica, Lenson

Rated 5 out of 5 stars

I had an easy and convenient shopping…

I had an easy and convenient shopping experience with Lenson. Delivery was fast.

December 16, 2019
Unprompted review
Lenson logo

Reply from Lenson

Thank you, Nicole!

We always try to make the shopping experience with us as smooth as possible!

//Magnus, Lenson

Rated 5 out of 5 stars

Fast delivery

Fast delivery! Very satisfied!

July 9, 2019
Unprompted review
Lenson logo

Reply from Lenson

Hi there.

we are very glad that you are satisfied. Then we are satisfied too! Have a good day.

/Bjørn Inge, Lenson

Rated 5 out of 5 stars

Super

Super Everything

June 30, 2019
Unprompted review
Lenson logo

Reply from Lenson

Hello Martin,

I am glad to hear that you are satisfied :D

Have a nice day! /Sander, LensOn

Rated 5 out of 5 stars

Good

Very good stuff

April 17, 2019
Unprompted review
Lenson logo

Reply from Lenson

Hei Almås,
Takk for din hyggelig tilbakemelding.
Slik skal det være. :)

Ønsker deg en fin dag og riktig god påske.
Kamand/LensOn.

Rated 1 out of 5 stars

for lang leveringstid!!!!!!!!!!

February 4, 2019
Unprompted review
Lenson logo

Reply from Lenson

Hei Roar,

Så trist å høre at du er missfornøyd med leveringstiden. Normal leveringstid er 3-5 arbeidsdager men hvis det har tatt enda lenger tid så ber vi deg ta kontakt med oss på tlf 23 96 51 51 eller send oss en mail til kundeservice@lenson.com så skal vi kikke nærmere på det.

/Victoria, Lenson

Rated 4 out of 5 stars

Not difficult to order

Not difficult to order, even in another language. Just be aware of the various variables on the side of the box!

January 14, 2019
Unprompted review
Lenson logo

Reply from Lenson

Hi Renate!

Thanks, we are really happy to hear this! We are looking at solutions for translations, or to transfer the site to English for customers that needs that.

It is taking time to find the right solution, so we are really happy that people manage to understand the site, even in Norwegian.

//Monica, Lenson

Rated 1 out of 5 stars

No option with English

December 3, 2018
Unprompted review
Lenson logo

Reply from Lenson

Hi artur,

at the moment we do not have an english option at our site, and we can understand that it can be hard to navigate in a field as complex as lenses without speaking norwegian fluently.

Hopefully an english version will come shortly, but in the meantime you can call our customer service who will help you with all your questions andre more by calling 23 96 51 5.

Have a good day!

/Bjørn Inge

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