Everything went like clockwork. From the quote to the order and the installation. All done in less than two working days which was really important to us. Very professional service and all done local... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Leodis Stairlifts, established in 1991, is a leading independent provider of mobility solutions in Northern England. As a family-run business, we specialise in offering a comprehensive range of stairlifts, including Straight, Curved, New, Reconditioned, and Rental options. Our commitment to exceptional service is evident in our 24/7 availability and next-day installation service, ensuring that our customers receive prompt and reliable support whenever needed. What sets Leodis Stairlifts apart is our dedication to customer satisfaction without resorting to high-pressure sales tactics. We understand the importance of making informed decisions, and our team is always ready to provide detailed information and guidance tailored to each individual's needs and budget. This customer-centric approach ensures that every home remains accessible and safe, enhancing the quality of life and independence for those with mobility challenges. With extensive industry experience, Leodis Stairlifts recognises the significance of reliability and comfort in mobility solutions. Our products are designed to meet the highest standards of quality, providing users with peace of mind and confidence in their daily activities. The company's genuine 24-hour service, available 365 days a year without additional fees, further underscores their commitment to excellence and customer care. For more details, you can reach Leodis Stairlifts at 0800 542 6045. And remember that our dedicated team is always ready to assist with any inquiries and provide customised solutions to meet your mobility needs.
Written by the company
24 hours a day, 365 days of the year
Leeds,Wakefield,Bradford,Halifax,Huddersfield,Manchester,Burnley,Bolton,Blackburn,Stockport,Altrincham,Ashton Under Lyne, Oldham,Rochdale,Harrogate,York,Selby,Doncaster,Sheffield,Rotherham,Barnsley,Chesterfield,Hull,Immingham,Scunthorpe,Scarborough,Durham,Darlington,Middlesbrough,Sunderland,Newcastle,Hartlepool, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
had this long lift 4weeks don't know how i managed with out it.also staff were very helpful and would recommend them to others with no hesitation

Reply from Leodis Stairlifts
Fantastic service from start to finish. Phoned initially was given an idea on price and made an appointment for someone to call and discuss, he wasn't pushy given all the different options as certain features are extra on top of the price I was given over the phone but was told these could all be added at a later date if I found I needed them. I was given prices for both new and reconditioned and much cheaper for the same make of stairlift I had looked at from other dealers
The fitting was arranged for a date that was good for me and I found the fitter professional and friendly, I expected it to be rather noisy but it wasn't and he left everything clean and tidy afterwards
I can't praise the team more, from the sales, fitter, and accounts team and highly recommend Leodis for anyone needing a stairlift

Reply from Leodis Stairlifts
Nigel was really helpful and not pushy at all. Would recommend Leodis to anyone who needs a stairlift. Thanks for all the help and patience.

Reply from Leodis Stairlifts
The Stair lift was fitted quickly, as my husband told them that I was due out of hospital in a couple of days, after a very bad fall.
My husband said the fitter went out of his way to get it done, and it was actually fitted about 2 hours before I came home. We are so happy to have this Stair lift. It was a lot cheaper than I expected,but the quality is first class.We really love it !
Thank you so much for your kindness and professionalism. I will recommend you to all my friends !

Reply from Leodis Stairlifts
The whole experience from the quote to the fitting was excellent. No pushy salesperson. The lift has been a life changer for me I would recommend Leodis and I am satisfied with their service

Reply from Leodis Stairlifts
Very skilled consultant. Very knowledgeable about the product and the company . Very pleasant to deal with

Reply from Leodis Stairlifts
The ease of the purchase and the fast fitting for a item that we didn't think we needed but now wondered how we managed with out it

Reply from Leodis Stairlifts
Leodis Stairlifts were a lovely company to deal with from start to finish. Russ the gentleman who visited the house to talk through what we would need gave all the relevant information for me to decide which was best. The fitters did a lovely job with no mess what so ever. I would highly recommend this company.

Reply from Leodis Stairlifts
Absolutely delighted with the service from Leodis from the start of the initial meeting to discuss the requirement needed to the fitting and after sales . They have been 1st Class and we have one happy lady who is now able to go upstairs 😀 . Highly recommend to anyone who is looking for a Stair Lift .

Reply from Leodis Stairlifts
Excellent prompt service with all options explained well

Reply from Leodis Stairlifts
The date from the survey to fitting was weeks and they arrived on time as planned
the work men really thorough and explained how the the stair lift works really well. Very tidy and and cleared up after themselves

Reply from Leodis Stairlifts
easy from start to finish with no hassle.

Reply from Leodis Stairlifts
very professional service at a great cost. installation was quick and easy with a very friendly and helpful technician who took time and patience to explain and demonstrate use of stair lift to a slightly deaf and anxious 91 year old.

Reply from Leodis Stairlifts
Great Stairlift. Very pleased with the stairlift and at a good price too. The installers were fast and very efficient.

Reply from Leodis Stairlifts
Fantastic experience using Leodis Stairlifts, A very quick turnaround from conception to installation. Very happy with the service and greatly recommend to anyone in the need for a stairlift.

Reply from Leodis Stairlifts
Very good service from start to finish,four days from survey to fitting. No problems young man was very well voiced in his job and left no mess behind,and demonstrated the chair lift on my stairs before leaving
Wish all companies were so easy to deal with

Reply from Leodis Stairlifts
We needed a stairlift in a hurry but couldn't afford a new one, so I began the search for a reconditioned rental on the internet. When I contacted Leodis, I was told I would not find a lower price for the installation of a reconditioned curved stairlift. This turned out to be true.
I was advised that if I could take photographs and send them in, Leodis would probably be able to install the lift in a matter of days. Again, they were true to their word. The workman turned up exactly when expected and even took out a temporary bannister before installing the stairlift. He explained fully how to use it, and did not leave until he was satisfied that my parents were able to use it safely and correctly.
My parents were given a few days to get used to the stairlift before they were they asked for payment.
We found the whole process easy and straightforward. Many thanks for a great service.

Reply from Leodis Stairlifts
From initial contact to installation of stairlift, contact with employees was fantastic. They were informative, polite, reliable. Each giving time to explain products, how to operate.
They were smart, friendly and considerate of situation. Stairlift was fitted in just over week from ordering. No mess.

Reply from Leodis Stairlifts
Ellis the installator was very polite and kind. He worked quickly and efficiently and very clean. He also removed his shoes for me which was really nice! Chair works brilliant. Very happy customer would recommend

Reply from Leodis Stairlifts
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.