This company is a scam - they also do ‘active wear’ claiming cellulite reduction with a 30 Day Satisfaction Guarantee. I returned my package exactly as they direct (extremely poor quality of material... See more
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I bought a necklace and a bracelet pink gold plated. They are so beautiful and elegant and I am 100% satisfied about my order. Shipment took about 2 weeks, I live in Italy and company is from Switzerl... See more
Company replied
My feedback is negative as I never got my order, it's almost 3 months and the customer service always replies to my emails by telling me that they apologize and ask me to wait longer even though I... See more
Company replied
I ordered 3 times jewelry from Leo Mazzotti and twice I was really satisfied with everything- delivery and quality of jewelry. Last time I made an order in July and I still didn't receive it! Wrot... See more
Company details
Information provided by various external sources
The official store of Leo Mazzotti bracelets : Bracelets combining chic and elegance for fashionista from all around the world. Free Worldwide Shipping.
Contact info
Switzerland
- leomazzotti.com
2.4
Poor
963 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent quality price
A really good experience.
The packaging is perfect and the products are really water resistant and always shiny.
there was a problem (maybe just for me): shipping too long.
For this I give them 4 (not 5) stars
But I can say it was worth the wait.
July 14, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Vantime,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be. So sorry about the late shipping, it can happen due to the COVID-19.
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
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Very nice and beautyful bracelets and…
Very nice and beautyful bracelets and earings. Elegance, beauty and good price The jewels are really wonderful I will definitely buy something else by Leo Mazzotti
July 6, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Alessia,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
Very nice and beautyful bracelets and…
Very nice and beautyful bracelets and earings. 😍
July 5, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Sandra,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
very trendy and good quality bijou
Today’s is very trendy minimalistic, rationality and Eco-orientation. Leo Mazzotti jewelry combines at least 2 of these concepts .. Conciseness and good quality jewelry is the basis of good taste! I am very glad to use them in my looks and recommend them to my clients!
July 5, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Olesya,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
Very beautiful jewelry with good…
Very beautiful jewelry with good quality, I really recommend this brand! Shipping was ok time and they have a big selection of different beautiful items :)
June 30, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Aleksandra,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
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The packaging is sober with an…
The packaging is sober with an excellent quality. Regarding the jewels, they are very minimalist as I like.
June 30, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
Positive experience
Rainfall bracelet is awesome. My favorite jewel ever.
I will definitely buy something else by Leo Mazzotti.
June 26, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Sara,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
High quality products delivered in a…
High quality products delivered in a short time.
I recommend this brand for its seriousness.
June 26, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Anna,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
Excellent experience
June 22, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Iona,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
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Total Scam
I ordered a bracelet on May 7. As of June 22 I still have not received it. The company responds telling me that due to covid it is delayed. meanwhile I order other packages and they are not delayed. I asked for tracking, they tell me they use post with no tracking and I need to wait. If I do not receive it, and they get it back they will refund me. Then I get another email the next day, asking for my address and they will send me another. They refuse to acknowledge the product was lost, and they refuse to refund me. It feel so shady, that I don't want a replacement product at this point. The gift event I purchased it for has come and is over, I had to purchase something else. Please Stop telling me it's Covid. Covid doesn't delay my packages from anywhere else in the world right now, It isn't delaying this item. Face up to the mistake, and provide good customer service. And to not ship jewelry with a tracking number. Your mistake, not mine.
June 22, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Christopher,
We are so sorry about that. Our teams respond to all requests within 24 hours. To do this, please fill out our attached contact form : https://leomazzotti.com/pages/contact
We hope to be able to fix this situation very soon!
Have a nice day,
Julie D.
Customer Support at Leo Mazzotti
Elegance
Elegance, beauty and good price is the kay for these beautiful jewels.
June 21, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
The jewels are really wonderful
The jewels are really wonderful, a quality product that really adds that elegant and delicate touch to our look, I am very happy with my jewels, I bought 2 necklaces and 2 bracelets and I am literally in love🤩
June 18, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
Two absolutely wonderful necklaces!
I bought 2 necklaces and I'm so very satisfied ! They really look fantastic and stylish and the quality is excellent.
They arrived in Greece from Switzerland in logical time. I absolutely love them! Thank you!!
June 17, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
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AMAZING
I bought 2 necklaces and I'm so glad about the items 😍 amazing quality and a very kind customer service, thanks so much
June 16, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Sonia,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
Really bad experience
Really bad experience. I ordered 2 bracelets saying that are gifts. I’ve choose the express shipping option to be sure that arrive in last that 9 days, actually was written that like this will arrive in max 5.
What happened is that the products arrived after 15 days, after the anniversary for which I needed them and I’ve also paid 20 euro for custom taxes ( the order costed 66 so -> around 30% of taxes - I ordered from Italy, they shipped from Switzerland)
More , on top, to be sure it’s not enough, I’ve specified that are gifts and I’ve only found one bag with both bracelets inside. Not even close to a gifting confection.
Be careful when you order, or at least manage your expectations
June 14, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Sabrina,
We are so sorry about that. Our teams respond to all requests within 24 hours. To do this, please fill out our attached contact form : https://leomazzotti.com/pages/contact
We hope to be able to fix this situation very soon!
Have a nice day,
Julie D.
Customer Support at Leo Mazzotti
I paid and received nothing
I ordered on 06 May 2021. today is the 14 june 2021 and my Order has not arrived yet. I am writing emails, everytime I get the Same answer: „..... wait a little longer“. When I ordered I have Chosen the express shipping 3-9 days. Now I am waiting for weeks and I just want my money back, but no answer and no reaction. I am forwarding this to my lawyer and to paypal.
June 14, 2021
Unprompted review
Fantastic jewels
Fantastic jewels, of excellent quality, simple but at the same time fine and elegant.
They arrive in no time, I love them!
June 12, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
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I ordered the Eternity Soli Bracelet…
I ordered the Eternity Soli Bracelet and the Eternity Circle Necklace in silver and I am so in love with them!😍 They have such a great quality and they look super good!✨ I will order again❤️
June 10, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
I love the jewellery from leo mazzotti
I love the jewellery from leo mazzotti! It is very trendy and good quality. The gold color is nice and looks pretty with all outfits!
June 5, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Fleur,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
Leo Mazzotti is a jewelry that you…
Leo Mazzotti is a jewelry that you don't want to take them off one day. I chose a bracelet and earrings that complement any outfit. I am very happy! Thank you.
June 3, 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
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