Leoncini Italy Reviews 235

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as beautiful and artistic. Many people highlight the outstanding service, noting the staff's professionalism, kindness, and helpfulness, both in-store and during the purchasing process. The delivery service is frequently commended for its efficiency, with items arriving on time, well-packaged, and in perfect condition, even for international shipments. Consumers are particularly satisfied with the careful packaging that ensures products arrive safely. While the vast majority of experiences are positive, some customers mentioned receiving a damaged item, though it was promptly replaced free of charge.

What people talk about most

Product

Customers had positive experiences with product quality and delivery. Many reviewers praised the impeccable... See more

Quality

Consumers consistently express delight with the quality of products. Many reviewers describe items as... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being kind,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the timely and fast delivery, with... See more

Service

Users describe positive interactions with service. Customers consistently praise the phenomenal and super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful shop with a beautiful assortment. Staff were very helpful and willing to custom produce items that were no longer in stock. You definitely sensed the pride in their work. They also shippe... See more

Company replied

Rated 5 out of 5 stars

It might be special interest to get a hand painted table top made from volcano storm, but we received now our second one. Like the first one the one we now received is outstanding. Wonderful colour... See more

Company replied

Rated 5 out of 5 stars

We have purchased numerous items from these folks and had them sent to Puerto Rico and New York....everything they have done has been superb....workmanship, communication, shipping, etc. Thank you, A... See more

Company replied

Rated 5 out of 5 stars

The sales staff were so helpful when I was in the shop. I worked with two women who were, professional, kind, and patient. Your shop has many beautiful things! My antipasti set came well insulated a... See more

Company replied


Company details

  1. Pottery Store
  2. Ceramic Manufacturer
  3. Garden Furniture Shop
  4. Rustic Furniture Store

About Leoncini Italy

Written by the company

Descendants from one of the most important families of San Gimignano, the brothers Luciano and Daniele Leoncini offer with their products, the wisdom of the old ceramic masters, the experience of cutlery-masters and their competence in proposing their clients ancient decorations reproduced with great care and ability.
Leoncini offers its clients table tops and desks in volcanic stone or in ceramic all with precious handpainted decorations. The tables can be made according to shapes and sizes printed here (together with prices) and also, in our catalogue you can choose the pattern that you prefer or ask us to make a table following your own design and sizes or according to your needs.
In the shop in Via San Giovanni in San Gimignano, or on the online shop, in addition to the tables, you can also buy urn vases, italian hand painted pottery, italian ceramic tableware, garden furniture.
We are in San Gimignano, a medieval village in the heart of Tuscany, land of masters such as Giotto, Michelangelo and Leonardo Da Vinci, among enchanted hills covered with cypresses, olive groves and vineyards.
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Discendenti da una delle più importanti famiglie della San Gimignano, i fratelli Luciano e Daniele Leoncini vi offrono con i loro prodotti la sapienza degli antichi maestri ceramisti, la manualità dei più esperti coltellinai e la loro competenza nel proporvi gli antichi decori riprodotti con grande cura e abilità.
Leoncini propone a tutti i suoi clienti i piani per tavoli e banconi realizzati in pietra vulcanica o ceramica con i preziosi decori fatti tutti interamente a mano. Potete scegliere il decoro che più vi piace oppure potete chiedercene uno tutto vostro nelle dimensioni indicate e a seconda delle vostre necessità.
Nel negozio di Via San Giovanni a San Gimignano, o sullo shop del sito online, oltre ai tavoli potete acquistare anche orci, ceramiche artistiche, ceramiche da tavola, arredo da giardino.
Siamo a San Gimignano, antica città medievale nel cuore della Toscana, terra di maestri come Giotto, Michelangelo e Leonardo Da vinci, tra colline incantate macchiate di cipressi, ulivi e rigogliosi vigneti.

Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

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Rated 5 out of 5 stars

Great shopping and buying experience

Shopping the store was fun so many gorgeous things! Once I made my selection I was checked out and the shipping arranged very easily and professionally. Also was explained what the process was should my merchandise arrive damaged. Luckily I have received my merchandise so well packed and protected and free of damage

October 10, 2023
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Reply from Leoncini Italy

Thanks a lot, Colleen and good to know the items got the the US all safe and sound. Best wishes from us. Anna @Leoncini srl

Rated 5 out of 5 stars

A great experience

A great experience! Wonderful ceramics that were packaged very carefully and shipped to the USA.

October 30, 2023
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Reply from Leoncini Italy

Thanks a lot, David. Anna @ Leoncini srl

Rated 5 out of 5 stars

Isle of Capri highlight

Our day trip to and around the Isle of Capri was an absolute highlight of our four weeks in Italy.
Our guide and skipper from Leocini made the day such fun and informative. We laughed, sang and soaked up the beautiful scenery and splendour of the Isle of Capri.
i would highly recommend Leoncini and their fabulous staff.
Vicki Hawken

October 13, 2023
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Reply from Leoncini Italy

Thanks a lot, Vicki!! Until next time you are back in Tuscany. Anna @ Leoncini srl

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service. I have been shopping and sending my purchases home for years. Everything arrived in perfect condition.

October 13, 2023
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Reply from Leoncini Italy

Thank you, Beverly! See you back in Tuscany. Anna @ Leoncini srl

Rated 5 out of 5 stars

My items arrived very carefully packed…

My items arrived very carefully packed and in perfect condition. Service is the store was great - it was very crowded that day but the staff was calm and attentive. I hope to go back!

October 13, 2023
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Reply from Leoncini Italy

Cheryl, a million thanks for your feedback. Glad everyhting made it OK to your address. Anna @ Leoncini srl

Rated 5 out of 5 stars

Service was great

Service was great! Everyone is very polite and willing to help. Everything arrived perfectly! Very happy with the whole experience!

October 13, 2023
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Reply from Leoncini Italy

Grazie Silvia! Ci vediamo presto, chissà! Anna @ Leoncini srl

Rated 5 out of 5 stars

The bowl is truly beautiful--more like…

The bowl is truly beautiful--more like a work of art. It took quite a while to get it (one month after ordering), but it was made specially and it was worth it. I bought it for my sister-in-law because San Gimignano is her favorite place, and she loves it.

October 13, 2023
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Reply from Leoncini Italy

Hi Heather and a million thanks. Best wishes from San Gimignano. Anna @ Leoncini srl

Rated 5 out of 5 stars

Five star experience

The pottery was gorgeous and the shipping was great. Loved my entire experience

October 2, 2023
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Reply from Leoncini Italy

Thanks a lot for shopping with us. Until your next visit to Tuscany. Anna @ Leoncini srl

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service, and great selection. They also packed and shipped my purchases carefully - they arrived in California a week later without a scratch.

October 2, 2023
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Reply from Leoncini Italy

Thanks, Bob! Great to hear that everything made it OK to your address. Keep checking our website. Anna @ Leoncini srl

Rated 5 out of 5 stars

What a fabulous experience!!

What a fabulous experience!!! They didn’t have salt and pepper shakers to match what I purchased and they made them for me. This made this so much more special to us… They were shipped to the US and was packed so well, everything in one piece 😀 thank you thank you. This will be such a fond memory of our trip for many many years 🩷

October 2, 2023
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Reply from Leoncini Italy

Thank you, Ann! See you soon in San Gimignano. Anna @ Leoncini srl

Rated 5 out of 5 stars

Fast shipping

October 2, 2023
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Reply from Leoncini Italy

Thanks Sue. Sometimes, it takes a while to receive our items. In your case, not too long, as things were ready. Thanks again. Anna @Leoncini srl

Rated 5 out of 5 stars

I am a repeat customer and usually have…

I am a repeat customer and usually have a special order request. Mostly color variation or style change from what is presented. We are very pleased with the quality and service. Anna is fantastic to work with. She communicates well and is very positive. It’s a pleasure to order knowing she will be attending to the order details. The shipping package is a work of art. We have never had any breakage. There are no worries with Leoncini.

October 2, 2023
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Reply from Leoncini Italy

Thank you, Bruce. You are a dear!! By the way, I have just sent you an email. Thanks again. Anna @ Leoncini srl

Rated 5 out of 5 stars

Excellent service at the store

Excellent service at the store
Excellent delivery service with communication, emails to inform us.
Thank you for everything.

October 2, 2023
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Reply from Leoncini Italy

Hi Roberto, a million thanks and until next time, in Tuscany. Anna @Leoncini srl

Rated 5 out of 5 stars

The Most Beautiful Things

Anna was so helpful when I visited and made a purchase. After I got home I loved my bowl so much I wanted additional pieces to match. I reached out to Anna and she helped me again. I love my pieces! They are beautiful and unique!

October 2, 2023
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Reply from Leoncini Italy

Thanks a lot, Evie! See you again in San Gimignano. Anna @ Leoncini srl

Rated 5 out of 5 stars

Excellent service and shipping

The woman at the store in San Giminano was very nice and helpful and all of the pieces showed up at my house in perfect condition.

October 2, 2023
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Reply from Leoncini Italy

That's great news, Lisa! Thanks again and see you back in Tuscany some time. Anna @ Leoncini srl p.s. the lady who helped you is my collegue Tiziana. Thansk from her, too.

Rated 5 out of 5 stars

Truly beautiful pieces of pottery

Truly beautiful pieces of pottery. Excellent customer service. Top quality.

October 2, 2023
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Reply from Leoncini Italy

Ciao James, grazie! Great to hear everything made it OK to your address. Thanks again. Anna @ Leoncini srl

Rated 5 out of 5 stars

Our bowl was packed and shipped…

Our bowl was packed and shipped expertly and arrived the day after we returned from Italy. It's beautiful and we are thrilled with the service we received!

October 2, 2023
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Reply from Leoncini Italy

A million thanks, Karen. We do appreciate to hear that the bowl arrived safely in the US. Many best wishes from Tuscany. Anna @ Leoncini srl

Rated 5 out of 5 stars

I loved the beautiful items in your…

I loved the beautiful items in your store! Customer service was excellent and my purchases were packaged so well as to insure they arrived in perfect condition. I was also pleased with the timely manner in which my package arrived!

October 2, 2023
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Reply from Leoncini Italy

Hi Debbie, thanks a lot! Looking forward to seeing you back in Tuscany soon. Anna @Leoncini srl

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