Great customer service representatives, especially the gentleman named Mark, fast, efficient and very helpful. I like the bonuses but it takes you out of the jackpot winnings. The payouts ar... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wish the withdrawals were a little faster. The interface is decently set up. The promos aren’t super visible, especially for first time accounts. There should be an automatic bonus to a first deposit.... See more
Company replied
Very good - had a withdrawl on pending for 7 days because I needed verify a new bank card. Would have been nice to get a notification that this was required rather than having to contact support. Othe... See more
Company replied
I’m the type of person who audits a site's security before even thinking about a deposit, and LeoVegas actually holds up. Honestly, their technical framework is solid—proper SSL encryption and an... See more
Company replied
Company details
- Online Casino or Bookmaker
- Casino
- Gambling House
- Gambling Service
- Gaming service Provider
- Online Sports Betting Vendor
Written by the company
LeoVegas is a multi-award-winning online casino, offering players the lion’s share of entertainment - slot games, live casino games, sports betting and more! As a mobile-first casino, LeoVegas is at the forefront of innovation, constantly striving to deliver the greatest iGaming experience to players, anywhere, anytime! That’s thanks to the LeoVegas app, available on both Android and iOS. LeoVegas offers thousands of slot games including all the popular titles, exclusives and new releases, plus a thrilling variety of live roulette, blackjack and baccarat tables as well as live game shows. Sports fans can benefit from thousands of pre-match and in-play markets on all major sporting events, competitive odds and a lightning-fast platform. On top of that, a wide range of secure and reliable payment methods are available that allow for hassle-free deposits and withdrawals. Safer gambling is a priority at LeoVegas which is why a variety of tools such as deposit limits, session limits and reality checks are also at players’ disposal. Finally, a dedicated customer support team is at hand for any questions or concerns, via live chat or email, not to mention a handy Help Centre covering the most frequently asked questions. What else do you like about LeoVegas? Let us know by leaving a review on the leovegas.com company profile. Your feedback matters to us!
Contact info
3.3
Average
7K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and fast
April 2, 2026
Reply from LeoVegas
Hi Sarah,
Thank you for your wonderful feedback!
We’re thrilled to hear that you found our service easy and fast. Your input means a lot to us, and we look forward to continuing to make your experience with LeoVegas smooth and enjoyable.
Here at LeoVegas, we’re always striving to improve, so if you have any further feedback or suggestions, please don’t hesitate to let us know.
All the best, LeoVegas
You made my experience nice and smooth…
You made my experience nice and smooth no complaints.
April 1, 2026
Reply from LeoVegas
Thank you for your kind feedback!
We’re delighted your experience with LeoVegas was smooth and enjoyable. Our team strives to make every visit seamless and fun, so it’s wonderful to hear we hit the mark.
We hope you continue to enjoy your time with us, and if you have any suggestions for improvement, we’d love to hear them.
All the best, LeoVegas
excellent games and quick withdrawls
March 31, 2026
Reply from LeoVegas
Hi Paul,
Thank you for your fantastic feedback! We're thrilled you're enjoying our games and experiencing our quick withdrawals. We always strive to provide the best possible experience for our players.
Kind regards, LeoVegas
Just one deposit bonus no loyalty or…
Just one deposit bonus no loyalty or anything. I recommend not to play as it just vacuums money without any cash backs or reward
April 1, 2026
Unprompted review
Reply from LeoVegas
Thank you for your feedback, and we’re sorry to hear that your experience did not meet expectations.
We aim to provide a fair and enjoyable environment for all players, and we understand how important ongoing rewards and loyalty benefits can be.
We have emailed you through Trustpilot so we can get some details from you and look into this further. We appreciate your feedback and hope to have the opportunity to address your concerns.
All the best, LeoVegas
enjoying gambling
March 27, 2026
Reply from LeoVegas
Thank you for your review!
We’re delighted to hear you’re enjoying your experience with us. At LeoVegas, we always aim to provide a fun, safe, and seamless gaming environment, and it’s wonderful to know that our efforts are hitting the mark.
We hope your experience at LeoVegas continues to be just as enjoyable, but if you have any suggestions for how we can improve, please do let us know.
All the best, LeoVegas
Reply from LeoVegas
Hi Josh,
We’re thrilled to hear you had a great experience with us, and knowing we hit the mark really means a lot to us!
We hope your experience at LeoVegas continues to be just as enjoyable. If you have any suggestions for how we can improve, please do let us know.
Thank you again for your feedback!
All the best, LeoVegas
It's takes a little while to win your money back but still a profit
Everything is worth while
March 31, 2026
Reply from LeoVegas
Hi Jamaine,
Thank you for your review and for sharing your experience with us.
We’re happy to hear that you’ve been enjoying your time on our platform and that you’ve had some positive moments along the way.
At the same time, we’d like to highlight that gambling should always be approached as a form of entertainment, rather than a way to make a profit, and we encourage all players to play responsibly.
If you ever need any assistance or have suggestions on how we can improve your experience further, please don’t hesitate to reach out. We're here to help!
All the best, LeoVegas
Horrible
Horrible, worst sports book ever can't withdraw bonuses don't work and of course when it comes to depositing everything works great but when I try to withdraw it's impossible.
March 30, 2026
Reply from LeoVegas
Hi David,
We’re really sorry to hear about the frustration you’ve experienced with both your withdrawal and bonus. We completely understand how upsetting it can be to run into any issues when trying to access your funds or enjoy your promotion. This is certainly not the experience we want you to have, and we genuinely want to take a closer look at your case to help get it resolved as quickly as possible.
Please reach out to our support team via live chat or email so we can review your situation in detail and assist you further.
Kind regards, LeoVegas
User friendly app
User friendly app
Great Customer Service
Super fast withdrawal
Thanks
March 29, 2026
Reply from LeoVegas
Hi Mohammad,
Thank you for your kind feedback!
We’re thrilled to hear you’re enjoying our app, and that our customer service and withdrawals have met your expectations. Knowing that we’ve hit the mark for you means a lot to us.
We hope your experience at LeoVegas continues to be this great. If you have any suggestions on how we can improve, please don’t hesitate to let us know.
All the best, LeoVegas
Just lost 600$ on one game without…
Just lost 600$ on one game without landing a bonus and without a win! Bamboo by push gaming and they marked it as their exclusive. Im done with this site. Rigged as hell.
March 29, 2026
Unprompted review
Reply from LeoVegas
Thank you for sharing your feedback, and we’re sorry to hear about your experience.
Please be assured that we are a fully licensed casino and follow strict regulations to ensure fairness. All games operate using random number generators, so every outcome is completely random and beyond our control.
We take concerns like this very seriously and would like to review your case in more detail. We’ve reached out to you through Trustpilot to get some additional information and look into this further.
Kind regards, LeoVegas
Reply from LeoVegas
Thank you for your feedback!
We’re glad to hear you had a positive experience. We’re always looking to make things even better, so if you have any suggestions or ideas on how we can improve, we’d love to hear them.
We hope you continue to enjoy your time with us!
All the best, LeoVegas
The site voided my bets which is…
The site voided my bets which is completely unacceptable. These bets were put on in September and would settle at the end of the hockey season. Very disappointing as these bets are clearly in the money. Will never use this site again.
March 28, 2026
Reply from LeoVegas
Hi Bryan,
We’re sorry to hear about your experience and completely understand your frustration.
Our sportsbook is temporarily unavailable; however, we’d like to investigate your bets directly. Please reach out to our support team with your account details so we can review this for you.
We appreciate your patience and look forward to resolving this as quickly as possible.
All the best, LeoVegas
Love the selection of games!
March 28, 2026
Reply from LeoVegas
Hi Rose,
Thanks for the great feedback!
We’re thrilled to hear you’re enjoying our game selection and having a good time with us.
We hope your experience at LeoVegas continues to be just as enjoyable. If you have any suggestions for how we can make it even better, please don’t hesitate to let us know.
All the best, LeoVegas
Over all satisfied with every bit about…
Over all satisfied with every bit about it. Good layout, good games, fun site
March 27, 2026
Reply from LeoVegas
Hi Montana,
Thank you for your great review!
We’re thrilled to hear you’re enjoying the layout, games, and overall experience. Knowing we’ve hit the mark means a lot to us.
We hope your experience at LeoVegas continues to be just as enjoyable. If you ever have suggestions on how we can improve, we’d love to hear them.
All the best, LeoVegas
Very good app
March 26, 2026
Reply from LeoVegas
Hi Anthony,
Thank you so much for your kind words!
We’re really glad to hear you’re enjoying the app and having a great experience with us.
If there’s ever anything you need or any suggestions you’d like to share, feel free to reach out, we’re always happy to help.
All the best, LeoVegas
Reply from LeoVegas
Hi there Mark,
Thank you for your feedback.
We are absolutely thrilled to hear about your first win, as providing such exciting and rewarding experiences is what we strive for.
We are committed to maintaining this engaging environment and ensuring your continued enjoyment.
Regards
The LeoVegas Team
Payouts are few are far between
Payouts are few are far between. And they are not very high.
March 26, 2026
Reply from LeoVegas
Hi Stephen,
Thank you for taking the time to share your feedback.
We’re sorry to hear that the payouts haven’t met your expectations. We understand it can be disappointing when wins are infrequent. Please note that all our games operate using a random number generator, which fairly determines who wins, when, and the amount.
That said, we recognise that rewards may feel limited at times, and we’re continuously working to improve both the frequency and value of opportunities.
We appreciate your input and will use it to keep enhancing the experience.
All the best, LeoVegas
You can easily tell all the games are…
You can easily tell all the games are rigged. This company lacks transparency and it very hard to win . The customer support is terrible and i will never recommend. So far #Quick Help.. has been the best alternative so far. They give good service and consistent p2p earn pay .
March 26, 2026
Unprompted review
Reply from LeoVegas
Hi Ronald,
Thank you for taking the time to share your feedback. We’re really sorry to hear that you feel this way about your experience.
Please be reassured that we are a fully licensed casino and follow very strict regulations to ensure fairness to everyone.
The games are operated by random number generators, this means that the outcome of every round is completely random, and we are unable to control the outcome of the games.
We’re also concerned to hear about your experience with our customer support, as this is not the level of service we aim to provide.
We take concerns like this very seriously, and we would like the opportunity to review this for you in more detail. We have emailed you through Trustpilot so we can get some details from you and look into this further.
Kind regards, LeoVegas
Great help from workers.
March 25, 2026
Reply from LeoVegas
Thank you for your kind review!
We're thrilled to hear you had a great experience and that our team could provide helpful support.
We hope your experience at LeoVegas continues to be this positive. If you have any suggestions for improvement, please don’t hesitate to let us know.
All the best, LeoVegas
Great casino has everything you need
Great casino has everything you need, all top games, would recommend it
March 20, 2026
Reply from LeoVegas
Hi there Paulie,
Thank you for your fantastic feedback.
We are absolutely thrilled to hear you find our casino great, complete with everything you need and all top games, and that you would recommend us.
We are committed to continuously delivering this comprehensive and high-quality experience to ensure our platform remains your go-to choice for gaming excellence.
Regards
The LeoVegas Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.