I love the selection and the order I placed was better than I expected as it was a sealed vintage Caron (was expecting open box). Thanks. However, I struggle to use their chat system as no one respond... See more
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I received the product but wanted to return it because it smells nothing like the old product I used to buy. I contacted their support team to which they replied asking why. After I provided my reason... See more
First-time purchase from Le Parfumier; bought a bottle of 50ml Narciso Rodriguez For Him EDT. Great price, authentic, and lots of vintage/rare fragrances. Very happy with my purchase and will definite... See more
Company replied
Full marks! Excellent service, fast shipping, great selection (of vintage, too.) I have only good things to say. I’ll be doing business with Le Parfumier again. Christian S. Mississauga, ON
Company replied
Company details
Information provided by various external sources
Le Parfumier has a Large Inventory of Authentic Signature Perfumes. Visit Us To See our Promotions on our Largest Selection of New and Rare Fragrances.
Contact info
2065 Autoroute 440, H7L 3W3, Laval, Canada
- 4506875454
- info@leparfumier.com
- leparfumier.com
3.6
Average
664 reviews
Hasn’t replied to negative reviews
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Excellent and fast delivery!
February 22, 2021
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Confusion in product offerings
When I originally placed my order, I selected 2 "after shave balm" (I've been using Armani Code after shave balm in 100ml bottles for as long as I can remember); only when I got the order confirmation did I realize the product was, in fact, "after shave balm or lotion". At that point, I asked La Parfumier, by e-mail, to make sure to send the balm and not the lotion but La Parfumier replied that the lotion was already being sent to Canada Post and it was too late. I had to pay an additional fee for returning the lotion from Canada Post back to Le Parfumier. Mind you, the person with whom I was exchanging e-mails was very friendly and comprehensive. I finally got the balm (3 tubes and not the 2 bottles as it seems to be discontinued) and the person reduced the cost of the 3 tubes to cover for the additional expense. My point is that when Le Perfumier offers a product, it shouldn't be "balm or lotion" as they are 2 very different products. Thanks.
February 19, 2021
Reply from leparfumier.com
Hello Martin,
Thank you for your feedback and am happy that you are enjoying your Armani code After shave balms. We are sorry that our listing caused confusion. I do recommend you to go to the listing and see for yourself that under the listing "Armani Code After shave Balm or Lotion" you have the option of selecting either the after shave lotion or the balm. However, when you placed the order on our website, you selected the after shave lotion, not balm. The after shave balm at the time of your purchase was out of stock. You can also take a look at your invoice that was sent to you by email that the product type that you selected from our site was the after shave lotion. I hope you understand that we were sending you the product you had selected and paid for and we are sorry for the confusion. We hope you enjoy your products and we will take your feedback into consideration since it is important to us that your experience with us is not confusing but an all-round great experience. We thank you for supporting and buying local!
Here is the link to the listing: https://www.leparfumier.com/product/armani-code-giorgio-armani-after-shave-lotion-or-balm-for-men/
Great company!
February 18, 2021
Reply from leparfumier.com
Hello Christina, thank you so much for taking the time to leave us positive feedback. We can promise you that your experience with us can only get better! We hope to serve you again soon.
The service was altogether excellent.
The service was altogether excellent.
The item itself - which is vintage and now very hard to find - is perfect.
It's in fact as new - the original contents, box and cellophane wrapping.
It's just like it came off the shelf when it was still in production.
Communication and delivery were very good - quite quick for Canada to UK.
The price was reasonable, for an item which is now virtually unobtainable.
I'm very pleased with all of this - thank you.
February 18, 2021
Reply from leparfumier.com
Hello Howard, Thank you so much for taking the time to leave us your opinion and possitive feedback. We are very pleased to know that you enjoyed your experience with us and are enjoying your vintage bottle of L'Homme by Roger & Gallet. It truly is a great classic fragrance.
Excellent service!
February 18, 2021
Reply from leparfumier.com
Bonjour Nadia, merci pour vos commentaires positifs. Nous apprécions que vous ayez pris le temps de nous laisser vos commentaires. Nous voulons également vous remercier de soutenir les entreprises locales :)
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Reply from leparfumier.com
Bonjour Widade, merci pour vos commentaires positifs. Nous apprécions que vous ayez pris le temps de nous laisser vos commentaires. Nous voulons également vous remercier de soutenir les entreprises locales :)
I loved finding this company and i am…
I loved finding this company and i am very impressed with my purchase. This company had an old brand of cologne that had either stopped production of it or for some reason the price and availability went way up everywhere else. When i found it here for normal pricing i was very very very pleased. They also sent me some great samples. Shipping went normally and i love my product so much that i rate 5 stars for exceptional
February 15, 2021
Reply from leparfumier.com
Hello Ben, We appreciate you taking the time to leave your comments and possitive feedback. I am happy that you found us and that we are able to offer you your OP Juice. Hope to serve you again soon. Thank you!
Found it!
Was finally able to find the eau de toilette I had been searching for! Service was very rapid!
February 15, 2021
Reply from leparfumier.com
Hello Therese, We appreciate you taking the time to leave your comments and possitive feedback. I am happy that you found us and that we are able to offer you your Rykiel Rose. Hope to serve you again soon. Thank you!
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french please
February 12, 2021
Horrible experience!
Horrible experience!
They sent me a used and turned bottle of perfume, and have refused a full refund! I've made sure to let people know in various perfume groups of this behaviour. Very unprofessional for a company that been in business for 30 years.
February 8, 2021
Unprompted review
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Unfortunate I was obliged paying UPS…
Unfortunate I was obliged paying UPS extra VAT on the delivering of your package of € 31,27. Perhaps you will mentione it before delivering next time.
I hope you will ope a shop in Europe.
February 2, 2021
Reply from leparfumier.com
I am sorry to hear that you weren't aware of the duties when placing your order to be shipped to the Netherlands. It is indicated at checkout before purchasing, in our terms and conditions and also our shipping, handling and returns section of our website that " duties may apply depending the country and its policies (outside of Canada). The shipping company will collect the funds upon delivery." Duties are charged and collected by your government in the Netherlands. I hope you understand that duties are completely out of our control.
Found an old perfume that my mom loved
Found an old perfume that my mom loved. Got it at a great deal, fast shipping! Thank you so much :)
January 30, 2021
Easy to order & received in about 3 days
January 29, 2021
Highly recommended.
Very good communication with shop representative. Fast delivery. Highly recommended.
January 29, 2021
Unprompted review
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Poor customer service
Despite charging more for express delivery with guaranteed delivery time of two working days the package could not be delivered for three weeks. Seller didn’t bother to respond to the inquiry routed to them to know delivery status.
January 28, 2021
Unprompted review
Reply from leparfumier.com
Hello Arbab, please check your emails since we responded to your message soon after you wrote to us. Once again, we are sorry for the delay in transit. We cannot guarantee delivery dates nor do we claim to guarantee delivery dates since all transport companies are overwhelmed with the amount of orders they receive during these difficult times with COVID-19. Everyone is shopping online more than ever before and all transport companies can experience some delays. In our case, 99% of our orders have been delivered on time and as scheduled. Yes, the majority of our express orders are delivered in about 2-3 business days and I am sorry that this has not been the case for you and we would have gladly refunded you the shipping costs if you would have still wanted to receive your order. As per your request of cancelling your order after 6 business days, we have redirected your order back to us for a full refund. We always respond to our messages from all our customers and we try our best to resolve any issue or delay with all orders. Once again, we are sorry that we were unable to fulfil your order and that you weren't satisfied with our service.
APO address
According to their website when processing orders they say they ship for APO but when they charge money then they contact you and tell you that they cannot send to APO address and that you need to give address in USA.
January 27, 2021
Reply from leparfumier.com
Hello Neo,
Unfortnately, we do not ship to PO boxes in the USA but we do within Canada. I am sorry this brought upon some confussion. When shipping to the USA we use UPS and they cannot deliver orders to a PO box. We will look into having that written more clearly on our site and appreciate your feedback.
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