Le Petit Tom ® Reviews 

Decent product but worst customer service and attitude.
Purchase 2 dresses and shipped to US. Then I received the invoice from the Fedex to pay import duties. Then I search on the website and the web says all the shipment to US is DDP and no duties needed from customers.

I contact the customer service email with a screenshot of the policy on their website. Guess what they did? They literally updates the description on the website by adding a condition saying the only purchase after 10/01 is valid for DDP and tell me that I have to pay the duties.
They don't want address the problem from customers but updating they policy description to protect themselves and make them looking right? Ridiculous.

beautiful doll Little black dress, so stylish and high quality

all the staff that i order was to long for 1-2 years old girl
my girl it 94 cm tall and about 10 killos the dress was small in the arms al very very long

I was ordering my items on Saturday before Christmas and that was the last day before your holiday till January.
But you made it to manage the delivery before new year.
That was perfect and thank you for that.

The skirt was in customs for a month, which is no fault of the retailer. When it finally arrived, the button on the elastic on the skirt popped off immediately. The elastic in the waistband was not finished well and was fraying away. When I contacted someone at the company to discuss it, and ask for a new waistband elastic to run through, well, I wasn't treated very nicely. No one apologized for the button, or the elastic. I repaired things the best way that I could.
*** In response to your reply, I barely stretched the waist when the button popped. I wasn’t trying it on, just gently seeing if it would fit my niece. You say you helped - but you were just as condescending as you were in your reply - and couldn’t even say you were sorry the button wasn’t properly stitched. I reviewed our correspondence and not once was there an apology, like you say below. It is so easy to say, and it would have not led me to feel so negatively about the interaction. When you pay the price of your skirts, a properly stitched button should be pretty basic, and was it really a big deal to send me a new elastic when the one inside had frayed to the edges of the first button hole? Thanks for making me not feel bad about my review at all.

I didn’t receive my order by the day promised so I’m not happy about timing and can’t know when I will receive my order

The best cuality of dresess. Always princess. The more beautiful presents for girls.

im sorry, but my english is very bad

Quickly dispatched and the two beautiful dresses were in Finland in a little over a week.

Beautiful dress, true to size.

Magical dress of wonderful quality in a nice packaging. The delivery was very fast.

Ordered a skirt and they just decided to send a dress. Not sure why. There was no communication about the switch. It just arrived on my doorstep. They assumed that the product was more expensive so I would be happy with that. I needed a skirt to pair with a onesie for my daughters first bday. Customer service was just generally very rude. Original price on the products is high so I expected a pretty decent product. It’s literally polyester garbage from China and is presented as such. I since did a google image search and the same products are available at a fraction of the cost. I’ve attached a photo here. They have the skirt listed for $72CAD and Amazon is selling an identical version for $11CAD. I just went and ordered the latter. My advice to anyone else is to just search the images and order the cheaper options online. It’s the same crap! Don’t let the high prices make you think otherwise! Owner can claim whatever she likes. I literally own her version AND the Amazon version and they came in the SAME cheap throw away plastic made in China bags….

That is what YOU currently have the skirt listed at as per the screenshot. Just trying to help out future consumers. I hate being scammed! And I paid 15 euros plus 30 euros shipping which is approximately $70CADsweetie…

I like the design of each dress and tutu. Once I received them I can assure that he quality is amazing.

very fast shippping and beautiful products

Timely delivery.
Products as described/on the photo.

Beautiful clothes, high quality, fair prices

Thanks for the lovely dresses!

every single item is so perfect and lovely!

The fast delivery service was also impressive!

I became a big fan of you this time ;)

Thank you for the service and look forward to the next season!

I love everything about Le Perit Tom; their service and products.
Big tumbs up!