leredd.com Reviews 

162
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptional quality, thoughtful design, and overall effectiveness of the red light therapy devices. Customers consistently praise the knowledgeable and approachable staff for providing detailed guidance and wonderful personal support. Many buyers report significant health benefits, enhanced skin complexion, and impressive recovery results after daily treatments. Though some customers encountered technical issues, such as faulty controllers, wiring failures, or charger socket problems over time. A few reviewers also mentioned experiencing difficulties regarding product repairs, replacements, or component durability during extended periods of regular use.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with items like face masks,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy the devices are to use every... See more

Staff

Consumers find staff to be positive, helpful, and professional. Reviewers frequently mention meeting team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was amazing Meeting Jeremy and yuliya at the Body Mind and Spirit show, they were so lovely and explained everything about the LEREDD So much so that I bought 4 products and intend... See more

Company replied

Rated 5 out of 5 stars

It’s the best decision I made I’m very very excited with the outcome I was very nervous at first spending the Money and buying the Red Light hat I been reading about Red Light Therapy and ultr... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer and a novice of Redlight Therapy . I phoned a lot of Companys to ask for advise . I found Julia at LEREDD to be the most courteous and helpful and Professional in the... See more

Company replied

Rated 5 out of 5 stars

I chose lerred because they are not just vendors but they have hands on experience with treating people with light therapy. The online purchase and delivery were easy and went smoothly.

Company replied


Company details

  1. Wellness Center
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Medical Equipment Supplier
  5. Pain Control Clinic
  6. Skin Care Clinic

Written by the company

Best Red Light Therapy Devices in Australia Leredd provides industry-leading red light therapy devices designed in Melbourne, suitable for home use and clinical applications. Whether improving overall health or supporting recovery from specific conditions, Leredd products deliver powerful Red & Near-infrared light to stimulate natural healing. For those wondering where to buy red light therapy, Leredd’s website showcases a comprehensive range of options for every budget and lifestyle. Why Choose Leredd for Red Light Therapy As the #1 rated red light therapy supplier on Trustpilot, Leredd distinguishes itself by delivering superior before and aftercare for Australian and New Zealand customers, ensuring a personalised journey from purchase through results. All Leredd products are designed with clinical standards in mind and have helped thousands find relief and enhanced well-being. Red Light Therapy Clinic Melbourne If searching for a red light therapy clinic in Melbourne, Leredd’s clinical locations and flagship products provide access to advanced therapeutic care overseen by specialists. Whether booking a session or exploring the best red light therapy devices for personal use, Leredd has solidified its reputation as Australia’s trusted supplier and clinic. Where to Buy Red Light Therapy in Australia Australians wondering where to buy red light therapy need look no further than Leredd, the trusted choice for quality, reliability, and customer support. Visit Leredd Red Light Therapy online to explore device options, compare features, and book clinical sessions for the ultimate wellness experience in Australia and New Zealand. Compare leading brands on Leredd's website under the blog section. https://leredd.com/red-light-therapy-comparison-from-trustpilot-independent-supplier-reviews/ For proven results, market-leading products, and expert care, Leredd Red Light Therapy remains Australia’s premier source for the best red light therapy devices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(162)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Happy Customer

All communication with Le Redd were handled professionally and queries were responded to promptly. We had many questions and all were answered to our satisfaction. Purchased both the Cap and The Done. Very happy with both devices. Only issue is that the battery life is quite short on The Dome and with a number of people in our house who wants to used the device it runs out very quickly.

August 1, 2024
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Reply from leredd.com

Thanks for the feedback and so happy that all family members are reaping the benefits - with the battery life on the Dome with so many using the product it may be of benefit to purchase an additional controller so that you can have one on charge when the other is in use and that way there will be no down time. https://leredd.com/lereddshop-2/dome-720-extra-controller/

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Rated 5 out of 5 stars

Great informative service

Great informative service. After 4 weeks using my BioHax600 daily I am noticing improvement in my finger joints and it doesn't feel swollen all day and my tennis elbow / golfers arm has also almost disappeared :)

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service & product (Mini Pro)

Great customer service & product. I called in for questions and they were all answered with detailed information. The order was dispatched on the same day of the order and received promptly.

The product is solidly built and both my senior pup & I :) have been enjoying it twice a day since receiving it.
I'm monitoring it but definitely noticing improvements on my achy elbow. Recommend!

June 25, 2024
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Reply from leredd.com

Thanks Ji - so happy to see that all is progressing and responding well with you and your elderly pooch - and equally happy that our service and attention to your requirements was valued and appreciated - 5 STARS for you too !

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Rated 5 out of 5 stars

Great product

Great product
Fast shipping
My product is exactly what I needed for wrist and hand injury. Bonus this unit can be wrapped around most parts of the body with the help of an extra belt. Very happy with my purchase. Already feeling relief.

June 17, 2024
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Reply from leredd.com

Sherenne very much appreciate the 5 star review for us and the Miniflex product purchased. Thanks for letting others know who maybe considering RLT - keep up the treatments even when pain has subsided too for extra prevention of reoccurrence. Thanks again for supporting our 100% Australian brand.

Rated 5 out of 5 stars

By far the best quality product on the…

By far the best quality product on the market today.

May 23, 2024
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Reply from leredd.com

Oh wow Anthony - we most certainly agree with you - we work hard each day to stay ahead of the pack and bring the latest innovations of highest quality and integrity to our loyal and new customers like you. Thanking you so much for the highest endorsement possible of a company - this continues to motivate the team and know that their work translates into happy and very satisfied customers like yourself.

Rated 5 out of 5 stars

quality product

quality product, knowledgeable sales people

June 12, 2024
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Reply from leredd.com

Luke - our VIP Customer - thank you for your 5 star endorsement and continued custom - we value you very much as our client and look forward to increasing the health and wellness into your families lives via our extensive and innovative product range.

Rated 3 out of 5 stars

Do your research

I ordered a red light theropy mask, I believe the mask was starting to work with my skin issues, however, unfortunately for me the USB connector came out from the plastic end whilst I was using it. I always took extreme care of my mask, always kept in the box after use, and having only owned for less than a fortnight I was disappointed. I contacted the company to seek help, provided all evidence that was requested from me. I was meet with a lovely 8 point negative email mentioning foul play and the fact I was looking into another light panel at the time. Being male, having a larger forehead and reseeding hair line the mask did not cover the whole area I needed treating. I was looking at buying another device to fix my coverage issue, and to use for other areas on my body. The company did offer me to return the mask at my cost, then they would decide to repair or not. Due to the poor customer service response, the accusations and in my opinion unwillingness to support from the beginning, I decided to give up and buy from another Aus company. $$$ down the drain.. Do your research

# This reply is after company's response. Yes I was offered a full refund, AFTER my review, on the CONDITION that I don't write a negative review. Yes I could have been better off by receiving the money, however then others would not have benefited from my honesty.

June 21, 2024
Unprompted review
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Reply from leredd.com

Interesting review as this “customer” was offered to return the item for a full refund after having used it for 9 days despite damaging the USB end. They also decided that they wanted to order a different product from us of a similar value.

But they kept and used the mask for 9 days and then reported that the end of the USB broke off despite it being difficult to do so when handled with appropriate care and wanted us to take it back and did not want us to repair it -(despite us offering this solution) rather they wanted a different product. Anyone can see what is going on here.

We have sold 100's of these exact masks with many 5 star reviews and no issues like this ever before.

So despite offering a full refund regardless, in good faith and customer care they preferred to waive that and produce this somewhat negative review to harm our very reputable Australian business and Google Review and Trustpilot rankings. That was obviously more important to them than gaining a full refund. So it didn't need to be $'s down the drain at all like he has inferred - it was his calculated choice. That’s interesting in itself. Well done. And if one does their research as he suggests, they will find that LEREDD are the highest rated Light Therapy Supplier in Australia on Trustpilot and top 10 in all beauty despite this review. This maybe the motivation to drag us down for some competitors. We welcome all real customers to conduct their due diligence and do their research and weed out the reviews that are posted under motivation to hurt a business for ulterior motives - It's very disappointing indeed.

Now onto the next presentation and sale and to look after our genuine honest customers who have supported our brand over the past 6 years in making us what we are today.

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Rated 5 out of 5 stars

Quick service and great product

Quick service and great product. Use it every day for all pains. Great the the wrap can be used on all body parts.

May 3, 2024
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Reply from leredd.com

Thanks for the terrific feedback Penny - helps others greatly- product purchased Flexiled

Rated 5 out of 5 stars

Bang for your buck!

I love this mask! It has pretty much twice as many bulbs as leading competitors Omni.... and Qu... I find it very comfortable. I have a few age spots that are slowly fading and skin texture has improved. You get a lot of bang for your buck with this mask and I love the fact that it is an Aussie innovation. Way to go Leredd!

May 24, 2024
Rated 5 out of 5 stars

Having been diagnosed with a type of…Osteoarthritis

Having been diagnosed with a type of osteoarthritis in my lumbar region I needed find a solution for pain management and even in time to possibly fix my condition. I knew of some health benefits of red light/infar red light and wanted to try it. Plus my hubbie had a old shoulder muscle tear that didn't want to heal fully. So, both of us have had amazing results so far, (10days) his shoulder is far less painful and my lower back I do have more mobility back and lessened pain. We are both ecstatic with our results. This company I certainly would recommend to anyone. My unit was here in 4 days from Melbourne to Brisbane. Very nice conversation on the phone and email response were very quick. Notably a good company and nice experience. ❤️

May 18, 2024
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Rated 5 out of 5 stars

Why have I chosen Leredd:

1.The website has plenty of information to consider;
2. References to academic papers provided;
3. 1:2 ratio of red and infrared lights;
4. Pulse option for both lights;
3. My questions were answered clearly and quickly;
4. Delivery was fast;
5. Face to face consultation is a great options for some people.

April 12, 2024
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Rated 5 out of 5 stars

Very Helpful and good disclosure of product specifications

Ability to discuss face to face the products. Also ability and willingness to easily have a phone discussion about the products and the technology of infrared. Leredd state stats of their products that other companies don't seem to do. Amazing results with a pad I purchased for my knees. With regard to durability, only time will tell.

April 23, 2024

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