Lesleyashworth Reviews 

197
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful items in stock, often highlighting the excellent quality of products like hats, fascinators, dresses, and accessories. The service is frequently described as excellent, with many appreciating the helpful and professional assistance, especially when choosing items or resolving issues. Reviewers are particularly impressed with the prompt and well-packaged delivery, noting that orders arrive quickly and in good condition. However, some customers also noted occasional issues with color accuracy, finding that the product received was not always the same shade as depicted online. A few other people also felt that the cost of returns for these discrepancies was an inconvenience.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, fit, and appearance of items... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

People report positive experiences with service, often highlighting the great quality and efficiency of the... See more

Quality

Consumers find quality to be positive, with many reviewers describing items as excellent, stunning, and very... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with their purchases and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lesley Ashworth always has the most beautiful items in stock but if you can’t find your size or want a different colour, they do everything possible to get you exactly what you want. I have never fe... See more

Rated 5 out of 5 stars

Lesley was very helpful when I phoned to ask about her fascinators online. She asked me to send a photo of my mother of the groom dress to her to help with a colour match. She went out of her way to... See more

Rated 5 out of 5 stars

On line experience was very good. I had been looking for a hat for an upcoming wedding and came across Lesley Ashworth site and found the perfect hatinator in the colours I required and the right pr... See more

Rated 5 out of 5 stars

I rang the Solihull shop to ask about a red fascinator I had seen earlier that day but wasn’t sure about. As I wasn’t local the lady very kindly gave me the code for it & advised me about the online s... See more


Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Hat Shop
  4. Shoe Store
  5. Wedding Store

Written by the company

Lesley Ashworth is a fantastic shop and online store selling clothing, shoes, handbags, jewellery and accessories for women. We specialise in wedding and occasion hats and fascinators. Offering a extensive range in almost every colour and style you can imagine. We sell brands such as Mudflower, Malissa J, Elie Beaumont, Kipling, Yoshi, Dante, Life Charms and Park Lane Jewellery. Lesley and her outstanding team are passionate in continually improving, expanding and developing the range of products and services and believe that, by offering a high level of customer service, our customers will want to shop with us again in the future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(197)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Always brilliant customer service

Lesley Ashworth always has the most beautiful items in stock but if you can’t find your size or want a different colour, they do everything possible to get you exactly what you want.
I have never felt rushed if I’ve had difficulty choosing between their gorgeous items.
Would definitely recommend (especially for those ‘special occasion’ items.

June 30, 2026
Rated 5 out of 5 stars

Lesley Ashworth's Shop Barnt Green

Lesley made me feel very welcome in her shop. She was very easy to talk to, very professional and gave me sound advice on articles of clothing. Nothing was too much trouble. The quality of clothing was/is excellent. I shall definitely visit again and I would highly recommend Lesley's shop to all my friends.

June 27, 2026
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Rated 5 out of 5 stars

Absolutely stunning Hatinator 😍

My hatinator arrived today, its even more stunning in person. Thank you so much i can't wait to wear it to my niece's wedding in August. I will definitely order from you next time I have a wedding. Also thank you for enclosing instructions on how to wear it. I initially had it on the wrong way. This is a lovely touch. thank you xx

June 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Good range & service.

I rang the Solihull shop to ask about a red fascinator I had seen earlier that day but wasn’t sure about. As I wasn’t local the lady very kindly gave me the code for it & advised me about the online site. I ordered it & it arrived well packed & on time & im very happy with it.

May 26, 2026
Rated 5 out of 5 stars

Lesley was very helpful when I phoned…

Lesley was very helpful when I phoned to ask about her fascinators online. She asked me to send a photo of my mother of the groom dress to her to help with a colour match. She went out of her way to source a second one I had my eye on and sent them both asap to my home address in Edinburgh. Both were a perfect match and I was able to easily send back the one I didn't use. Nothing was too much trouble. A lovely,helpful lady with a wonderful range of fascinators and hats. Would highly recommend her website.
Maureen Gray, Edinburgh

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a fascinator from this shop…beautiful fascinator

I ordered a fascinator from this shop on Thursday and it was delivered on Saturday morning - really impressed with the fast delivery
The item itself is stunning and the colour is exactly as described online and in the photo- very pleased 😀 it’s very good quality and looks as expensive as any premium brand ones. The only comment I would make is the headband is quite small and is a bit tight on me - but maybe I’ve just got a big head 😆

May 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Good experience

The website was clear, there was a discount offer, ordering was quick and easy and delivery prompt. The bag I ordered was beautifully wrapped in tissue and arrived in good condition, I would buy from this company again.

May 1, 2026

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