Orramanleather Reviews 288

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, particularly the belts and wallets, highlighting the premium leather and durable construction. Many consumers are delighted with their purchases, often describing them as beautifully made and long-lasting. The customer service is also frequently commended for its responsiveness and helpfulness, with many appreciating the personalized approach and quick resolution of issues. However, some customers were dissatisfied with the delivery service, experiencing significant delays and a lack of communication regarding their orders. A few reviewers mentioned not receiving their items within expected timeframes, with some orders taking several weeks or even months to arrive without clear updates or tracking information.

What people talk about most

Product

Consumers generally express high satisfaction with the product quality. Many reviewers praise the exceptional... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional craftsmanship... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the speedy delivery, with... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the quick delivery, with... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpful and attentive... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered a belt for my husband but when it arrived it was too small (my fault probably). I contacted the company who immediately sent out another belt. I returned the belt we had which was over £10... See more

Company replied

Rated 5 out of 5 stars

I've ordered a few different items from Orraman. I initially ordered myself a belt while on sale and after being blown away by the build quality and suppleness of the leather I have since ordered... See more

Rated 5 out of 5 stars

I've never heard of this company before. I was skeptical, but after seeing what I've ordered. Ive seen the clip and thought ok. The belt arrived beautifully packed, and the quality along with the work... See more

Company replied

Rated 5 out of 5 stars

The craftsmanship, design and leather were second to none as usual. I needed a tote bag for a big birthday, Chris, Stefy and the rest of the Orraman Clan delivered it not only at the perfect time... See more


Company details

  1. Leather Goods Store
  2. Art Handcraft
  3. Belt Shop
  4. Craft Store
  5. Fashion Accessories Store
  6. Gift Shop

Written by the company

We are Orraman Leather, a small but ambitious team based on the west coast of Scotland, dedicated to crafting fine leather goods that last a lifetime. What started as a one-man workshop has grown into a team bound by a passion for craftsmanship, respect for heritage, and a relentless drive for quality. Together, we design, cut, stitch, and finish every belt, wallet, and accessory by hand using only full-grain, vegetable-tanned leather. This is leather that carries history in its fibres, chosen not only for its durability but for the way it ages with character and strength. Our workshop runs on collaboration and shared purpose. Each member of our small team brings their own fire and skill to the craft, but we’re united by a common goal: to honour Scotland’s heritage while pushing leatherwork into the modern age. Every piece that leaves our hands is a reflection of who we are as a team: hardworking, passionate, and committed to building something meaningful. When you buy from Orraman, you’re not just buying leather goods; you’re supporting a team that believes in tradition, legacy, and doing things the right way.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

288 reviews

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Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Unparalleled Quality

The quality is amazing, and the products are exactly as described. The team was responsive to outreach and just delivered on the full experience.

March 24, 2026
Rated 5 out of 5 stars

Great products with exceptional…

Great products with exceptional quality.

I have now purchased two belts as the quality is second to none. The belt itself is close to twice as thick as the belt it replaces and the detailing on the belt is fantastic.

Orraman Leather were also great in helping resolve an issue where I accidentally selected the wrong belt combination on the website. They were quick to rectify the issue and got the correct belt to me within a couple of days.

Would definitley recommend and would not hesitate to buy again.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Belt, Great Customer Service

I ordered a belt for my husband but when it arrived it was too small (my fault probably). I contacted the company who immediately sent out another belt. I returned the belt we had which was over £10 in postage, but didn't mind as they had been so efficient at sending a replacement.
If you like a bit of extra belt through the loop, order the next size up.

March 4, 2026
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Reply from Orramanleather

Hey Emma,
Glad to get the sizing sorted out for you!
May the belt last.

Best,
-Stefy

Rated 4 out of 5 stars

Great quality but a very hard belt

Great quality but a very hard belt. Arrived fast

March 11, 2026
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Reply from Orramanleather

Hey George! I replied on your other review too, but just to reiterate - the belt will soften with use as it builds patina with you.
Cheers for your order!
-Stefy

Rated 5 out of 5 stars

Belt 4 and counting

From order to deliver was speedy, which is always a winner!
The belt itself is expertly crafted with a great, supple, sturdy (and great smelling) black leather. The hardware feels weight and substantial. Looking forward to the many years this belt has got in it

March 11, 2026
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Reply from Orramanleather

Hey Jon. That's grand to know you're building a collection!
It's important to send out proper, lasting items in this age of questionable quality - even from reputable big brands.
Glad to sort it :)
-
Best,
-Stefy

Rated 5 out of 5 stars

Put it on hasn't been off!


Put it on hasn't been off!

My new favourite, if there was ever such a thing as a tailored belt ...this is it!

Quality, and crafting is exemplary. Has a heavy duty 'lifetime' feel.

I'd love an option of the same quality built for suits.

There's an obvious pride in sourcing quality products and crafting these belts.

Wonderful to actually talk with the craftsman , a very human approach to customer engagement .

If your having any doubts, put them aside you will not be disappointed .

March 17, 2026
Unprompted review
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Reply from Orramanleather

What a brilliant review, Craig - thank you!
Glad to sort you out with a proper belt.

Suit belts are in the works! Will be released in the next month or so.
Really appreciate your words and the chat!

Best,
-Stefy

Rated 5 out of 5 stars

Very happy with the two belts bought at…

Very happy with the two belts bought at a reduced price to reflect minor blemishes: they are very minor and the reductions were generous. Delivered very quickly. Mike was helpful responding to and resolving a query.

March 11, 2026
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Reply from Orramanleather

Hey Stuart. Glad to send you out the 2 belts and see you're happy with them!
Mike is a legend taking on the customer communication.
Take care!
-Stefy

Rated 5 out of 5 stars

Very good team !

Very good team !

Good quality items and great
customer service !

I have an issue with the size of my belt , Stefy was very helpful .

Sort my problem very quickly and efficiently for me .

March 15, 2026
Unprompted review
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Reply from Orramanleather

Hey Ivan. Glad to sort things for you!
Take care.
-
-Stefy

Rated 5 out of 5 stars

Stunning quality products

I have been a customer of Orraman leather for a couple of years now. Initially, like some other customers I had a few issues with lack of communication and emails not being replied to (they are much better now!)
However, the sheer quality of the product far far outweighs the initial problems and I am constantly blown away by the beauty and construction of their gear.
I have also had an almost bespoke level of service of late, with the team seemingly taking customer service to a new level (certainly for me anyway).
I now have a ‘collection’ of their wallets and belts and I have not seen better craftsmanship anywhere.
I wholeheartedly recommend them and their superb products.

March 14, 2026
Unprompted review
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Reply from Orramanleather

Hey Matt.
Ah, this is a wonderful review to read - thank you so much.
We have all really embraced trying to care better for customers by expanding the team and distributing sections of the business to Chris or myself. Employing Mike to deal with the brunt of emails has been a Godsend too.
Been great to chat with you and we are grateful you enjoy the quality!
Take care.
-Stefy

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