Frustrating experience with lesparisnormands.com
We booked La Terrasse Louvard in Villers-sur-Mer through Les Paris Normands after finding it on Airbnb, where the property had very good reviews and a link to the host’s website with a lower price.
The apartment was very dusty and quite worn-out, and the next morning we found small insects in the kitchen, including on our plates and around our food. We documented everything and sent the videos to the host.
We requested a refund, but instead €60 was taken from our €300 security deposit following a cleaning dispute over water marks near the sink, marks on the tap and crumbs on the floor, which we strongly dispute. We also provided a video showing the condition of the apartment when we left.
The communication has been very frustrating, as our concerns and evidence are not properly addressed.
Very disappointing experience. We would not recommend booking through this website.
I hope this review would be helpful for other travellers!