Great service and great products! My go to online shop to purchase birthday gifts that are original and different. I appreciate this company a lot as I hate picking and thinking about gifts for family... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From the moment you walk in, you’re greeted with a vibrant atmosphere filled with creativity and joy. The selection of unique and whimsical products is impressive—there’s always something new to... See more
Article un peu abîmé, suite à mon commentaire, prise de contact immediate et solution trouvée! J’ai reçu un nouvel article, service relation client au top! Merci ☺️
I´ll never again place an order. There is no offer of a return ticket (Germany to France) and that was mentioned nowhere (or somewhere in 6 point size) - came as a surprise. So high costs to return it... See more
Company replied
Company details
Written by the company
L’e-shop pour un cadeau homme et femme réussi : beaux accessoires, alcools du monde, objets design, expériences uniques et idées personnalisables. Nous passons au peigne fin ateliers, distilleries et studios pour ne garder que le meilleur : pièces bien faites, éditions limitées et découvertes qui font vraiment plaisir. De quoi vous aider à dénicher facilement l’attention idéale pour un anniversaire, un pot de départ, Noël, la Fête des Mères ou la fête des Pères, la Saint-Valentin, une invitation à un dîner improvisé, pour votre padre qui a déjà tout, pour dire merci à un hôte… ou tout simplement pour vous faire plaisir. Du petit budget au cadeau d’exception, vous trouverez des coffrets prêts à offrir, des accessoires du quotidien bien pensés, des spiritueux et autres découvertes gustatives, des objets design pour la maison, ainsi que des expériences originales à vivre et à partager. Des nouveautés chaque semaine, des collaborations exclusives avec des créateurs, et des guides cadeaux inspirants pour trouver l’idée juste, rapidement, selon vos envies. Parcours d’achat clair, filtres par budget et centres d’intérêt, options d’emballage cadeau, carte cadeau, paiement sécurisé, livraison rapide et soignée : tout est pensé pour réussir votre cadeau sans prise de tête. Bref, de quoi surprendre sans se tromper. Tout simplement.
Contact info
29 Rue Notre-Dame de Nazareth, 75003, Paris, France
- lesraffineurs.com
4.4
Excellent
19K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely and uncommon selection
Not the cheapest in the market but the lovely and uncommon selection of items make it worthwhile. I live in the US and could place an order for someone in France - their response to my query was fast and I could resolve the issue of not being able to select 'USA' as a country for the billing address. We appreciated the free shipping based on our order amount. The website is nicely-designed and provides useful and complete descriptions to help us decide.
BTW, the recipient loved the gifts - Odell the Pieuvre and the Oursin veilleuse.
Would shop here again!
August 27, 2021
Great product
Great product, respected delay, and the gift was well appreciated by the user!
To recommend!
August 5, 2021
Parfait 😊❤️
July 22, 2021
On dit que la perfection n'existe pas…
On dit que la perfection n'existe pas !.Et bien je l'ai rencontré chez "les raffineurs"
July 12, 2021
Un Daddy super canon dans ce t-shirt !!
June 22, 2021
Tres bon site
June 14, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
La couleur de l’article ne correspond…
La couleur de l’article ne correspond pas la couleur de la description et à la photo
June 8, 2021
Reply from Les Raffineurs
Bonjour Nathalie,
Nous sommes navrés pour cela, nous vous avons envoyé un email à ce sujet afin de trouver une solution.
Excellente journée,
L'équipe des Petits Raffineurs
I felt it was a bit too simple and…
I felt it was a bit too simple and cheaply put together for the price .
May 31, 2021
Reply from Les Raffineurs
Hello Victoria,
Thank you for your opinion.
I am sorry to learn that the article does not meet your expectations
Please note that you have 30 days to change your mind about your purchase, in which case I would be happy to help you through the process.
Excellent day,
The Raffineurs team
Perfect!
I absolutely love the products from this shop, every time I have shopped here to find gifts for the babies in my life, I find the perfect thing. Delivery was fast and everything was great. Thank you!
May 22, 2021
Service client au top 👍🏽
May 21, 2021
Sample et facil.
March 22, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.