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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their expertise, patience, and ability to provide clear, helpful instructions. Many people found the platform easy to use, appreciating the smooth process of connecting with instructors and the overall user experience. However, some customers also noted issues with the service, mentioning difficulties in getting assistance with the platform and receiving unqualified leads. A few other people also felt that the website could be complicated, with one reviewer stating they were unable to delete their account.

What people talk about most

Staff

Users describe positive interactions with staff. Many reviewers praise the coaches and instructors for being... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the service, highlighting its ability to... See more

User experience

Reviewers highlight positive aspects of user experience. Customers praise the platform's ease of use and the... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the platform easy to use and... See more

Instructions

Customers had positive experiences with instructions. Reviewers found the instructions clear, simple, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The company is legit - you will recieve leads from your local area (depending on the distance radius you specified). Once you have an account, they give you a few free leads to test the waters.... See more

Rated 4 out of 5 stars

The Lessons.com service is great. I only received two responses out of four inquiries I made. Hence the four stars vs. five. But I found the right coach and that’s all that matters. Both coaches I int... See more

Rated 4 out of 5 stars

Platform was easy to use and hosted many talented, experienced artists. Was thrilled that I found Evelyn and will certainly refer to lessons.com in the future.

Rated 4 out of 5 stars

I was able to locate an instructor who contacted me before I do them after supplying my information. I’ve take two lessons so far so it seems legit.


Company details

  1. Educational Institution
  2. Private Tutor

Information provided by various external sources

We offer private music lessons, guitar lessons, dance lessons, piano lessons, swimming lessons and more!


Contact info

  • San Bernard Street 1301, 78702, Austin, United States

  • lessons.com

4.1

Great

TrustScore 4 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Zero integrity

Zero integrity. Customer service is basically non-existent. Your value for money invested with Lessons.com will be ZERO. The company's tactics will lead it to going out of business soon. You don't want your funds to be locked up when that happens. Simply NOT worth it.

October 27, 2023
Unprompted review
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Rated 1 out of 5 stars

Bizarre message from instructor

I did not hire anyone, but I got the following message from "Mr. Thomas," a voice instructor: "You are operating in witchcraft and don't think I see you....check this though...if y'all really wanted to do anything with me musically... Ya asses would've been done it..but God has to show ya...that I'm on a whole completely different level..." Creepy much? Now I definitely won't use the service!

December 19, 2023
Unprompted review
Rated 1 out of 5 stars

Despicable...

This company's greed led it to following in the footsteps of the despicable Thumbtack. Horrible customer service and rip-off rates.

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

Unbelievably Horrible, I want my $$$ back!

Horrible. No customer service, impossible to reach by phone, and they never answered my emails with request for help. They will charge you for a single "lead" - meaning a potential match, up to $26,regardless of whether the lead would even contact you. They don't even ask you if you wanted that lead. I'm just furious! They will auto charge you for any POTENTIAL STUDENT, INCLUDING THOSE WHO HAVEN'T EVEN CONTACTED YOU PERSONALLY !!!

Be warned!

This is an absolute garbage, an abandoned piece of AUTOMATED SOFTWARE built to suck you the trusting teachers dry of your hard-earned money.

So, if you are still considering listing your services with this company, lessons.com, don't!
I would stay clear of them and look elsewhere for advertising opportunities. I wish I had read this review myself before I fell into their trap!

You're welcome!

October 16, 2023
Unprompted review
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Rated 1 out of 5 stars

Not worth it.

Wouldn't recommend this site. Only 9 requests, in 10 months. A few spam. A few ghost you. You pay for all of it. Almost seems like lessons.com acts like wannabe customers to have you pay.

November 1, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

I suspect the leads I got were all fake. They either went nowhere, or every interaction I had with potential clients was...weird. I am convinced I was talking to a bot.
This site steals business from legitimate businesses, and makes them pay to access clients. Their prices are exorbitant as well.

October 1, 2023
Unprompted review
Rated 1 out of 5 stars

They jacked up their prices for…

They jacked up their prices for teachers 10x and lose students in the system. Customer support is nonexistent, probably gonna just take my money back with Visa.

September 17, 2023
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Rated 1 out of 5 stars

Don't use them!

I signed on as a Piano teacher in 2014. Up until 2023 lesson leads would be given after you paid a credit balance of $20 that would be applied at I believe $10 if the lead hired you. If you weren't hired, you were refunded the $10. After almost 10 years most leads were either fake, had wrong numbers, or never responded, or were leads who didn't even own pianos or were just fishing for personal information. During the 10-year relationship with Lessons.com, I had only 2 students ever legitimately hire me.
I continued with Lessons.com because it seemed if the leads didn't book me, the refund policy made it a no-win-lose opportunity.
Now they want to charge me $20-30 just to submit to a queue for a lead. I don't know who is at the helm of this company now, but they are either out of touch or vandals.
There are better, more effective, and more economical methods to advertise my professional business.
I quit my relationship with this company last week.

September 4, 2023
Unprompted review
Rated 1 out of 5 stars

This company is a reunion of burglars

This company is a reunion of burglars. How is possible that you are charged for just viewing a lead. You must be charged if you accept the lead, but not just for watch it. Enter this page with your arms raised because they are ready to steal from you.

August 24, 2023
Unprompted review
Rated 1 out of 5 stars

I've been with this company for over 3…

I've been with this company for over 3 years and it used to work fairly good and they had an old system where you only paid for lead you wanted. But at that time I also suspected that they were sending me false leads and multiple duplicate leads to get money. In front of them about this and they apologize and said that it was a mistake on their part and then lo and behold all of a sudden they changed their policies and website without even contacting me. Now to get a lead you have to pay about $17 just to even get the lead And they have a lead guarantee meaning if somebody doesn't respond to you they're supposed to refund that money for your lead or give you the credits.
I am a professional before the system changed I used to get about five students a week from them now all they get is money I've spent over 3 to $500 and nobody responds to my leads They are robbing me I consider this fraud I would suggest that nobody even list their business with lessons.com they have terrible customer service they never get back to you If somebody writes you a bad review and it's a false review they will not remove it because they say that to remove all the reviews and you have to be stuck with it even if you give them evidence. I filed our procedures when people don't hire me and they're saying they can't find them and that I only reported one and they owe me for over 15 leads nobody responded to
I am telling you do not use lessons.com they're a scam and a fraud and all they do is take your money take it for somebody that's been with them for 3 years Used to get about 10 clients every two weeks now I rarely get one and I've spent close to $500 This is absolutely ridiculous Do not sign up with them

August 4, 2023
Unprompted review
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Rated 1 out of 5 stars

Lesson.com has destroyed itself.

Lesson.com used to be good. I would pay $30 for 10 or so leads.
Evidently they sold the company (without notice) to someone who is greedy. One lead now cost $35 when the student responds to, but isn't guaranteed to book lesson(s).
Whoever took over lessons.com has unfortunately destroyed the benefit to teachers who are already struggling.

July 12, 2023
Unprompted review
Rated 1 out of 5 stars

I just bought a package of leads under…

I just bought a package of leads under their new system. Surprised to find out I was being charged 11.69 per response! Ridiculous. Can’t call to get an explanation, can’t chat or email. Thankfully my business has grown enough in the past couple of years that word of mouth is beginning to get traction. Whoever took this site over is a crook

July 9, 2023
Unprompted review
Rated 1 out of 5 stars

They are out of touch and not listening…

They are out of touch and not listening to the reviews to improve. They have went from a decent rating to an extremely poor rating in a very short period of time due to implementing major changes which are inferior and inappropriate. They are sending all possible interests to all teachers even if they don't teach those subjects and refuse to correct the problem which was not a problem with their old system. They are charging 18 to $21 per lead and these leads aren't even for subjects the teachers teach! They need to listen and improve because they have went the wrong way.

July 9, 2023
Unprompted review
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Rated 2 out of 5 stars

No longer financially viable for teachers

I used Lessons.com for the past 2 years and agree with the other few negative reviews that are spot on. I did reach out and heard from a Manuel who explained what changed but couldn't answer all of my questions, like what happened to my carefully worded introductory letter. It appears that they were bought out then sold out. I had no real issues until they "updated" recently and changed their business plan. I've been teaching for 45 years and have seen many come and go and this site is no longer financially viable for me.

June 16, 2023
Unprompted review
Rated 1 out of 5 stars

teachers beware...this company will…

teachers beware...this company will charge for leads but the leads are either out of your travel range or don't match what you teach. Lessons.com will charge you first and even if you don't want the student due to mileage they will keep your money. DONT give them a credit card # -you will be nickeled and dimed out of any profit you may think you are getting. If you contact them about how unfair their process is, they don't care...use NextDoor.com to advertise it id free and many ppl are right up the street.

June 29, 2023
Unprompted review
Rated 4 out of 5 stars

Sunny Piano Studio has been a wonderful…

Sunny Piano Studio has been a wonderful experience for my granddaughter. Mrs.Sunny is patient and works at the student's pace. She teaches in a professional, yet fun manner and is always encouraging. My granddaughtet looks forward to her lesson each week.

June 19, 2023
Unprompted review

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