letextile.fr Reviews 192

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1.6

Work Clothes Store

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France
letextile.fr

1.6

Bad

192 reviews

5-star

4-star

3-star

2-star

1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Dec 8, 2023

Sin respuesta y sin dinero. No answer and no money.

No answer, waiting for a refund for more than 2 weeks and still waiting, is a scam this web page?

Sin respuesta por mas de 2 semanas. Se hizo un pedido hace casi un mes y nunca llegó, dijeron que iban a devolver el dinero hace más de 2 semanas y por mas que escribo Emails, NO RESPONDEN.

November 13, 2023

Unprompted review

Reply from letextile.fr

Dec 10, 2023

Hello / Bonjour,

Sauf erreur de notre part. Vous avez été remboursé / You have been refunded. La preuve de remboursement est ici :

http://bit.ly/3R70cwQ

Please specify your order number if needed but you have been refunded.

Thanks

Nov 21, 2023

No answer. Scammed? System error?

I placed an order and I cannot access with my user online anymore, I wrote Emails a no answer, I'm asking myself if I have been scammed because is not normal to be deleted from the database.

Realicé un pedido y ahora no puedo ni siquiera acceder con mi usuario. He escrito Emails y sin respuesta. Me pregunto si es una estafa porque no es normal ser borrado de la base de datos.

November 21, 2023

Unprompted review

Reply from letextile.fr

Nov 24, 2023

Hola,
Sentimos mucho la desafortunada experiencia que has tenido al comprar con nosotros. Tras consultar nuestra base de datos, está claro que envió muchos correos electrónicos y cada uno de ellos recibió una respuesta.
Es cierto que tu caso es especial porque nuestro departamento de contabilidad tuvo dificultades para rastrear el pago de tu pedido. Procederemos a su reembolso tal y como solicitó en su último correo electrónico. Creemos que no es correcto tratar nuestro sitio como una estafa cuando has estado en contacto con nuestro departamento de atención al cliente y vamos a cumplir con tu solicitud de reembolso.

Atentamente

Nov 17, 2022

No customer service - poor quality

Wrong size. Poor quality shirt. Zero customer service. If you order here cross your fingers it fits as you wont be able to return it.

August 25, 2022

Unprompted review

Reply from letextile.fr

Nov 18, 2022

Hello we would like to help. Please share your order number. Thank you

Dec 30, 2020

Hoody was too big and they take too…

Hoody was too big and they take too long to reply with the steps to take in order to return the item

December 30, 2020

Unprompted review

Dec 21, 2020

Hoodies quality

Quality of hoodies was excellent and delivery was efficient. Will be ordering again soon thanks

December 21, 2020

Unprompted review

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