letextile.fr Reviews 192

TrustScore 1.5 out of 5

1.6

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1.6

Bad

TrustScore 1.5 out of 5

192 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Sin respuesta y sin dinero. No answer and no money.

No answer, waiting for a refund for more than 2 weeks and still waiting, is a scam this web page?

Sin respuesta por mas de 2 semanas. Se hizo un pedido hace casi un mes y nunca llegó, dijeron que iban a devolver el dinero hace más de 2 semanas y por mas que escribo Emails, NO RESPONDEN.

November 13, 2023
Unprompted review
letextile.fr logo

Reply from letextile.fr

Hello / Bonjour,

Sauf erreur de notre part. Vous avez été remboursé / You have been refunded. La preuve de remboursement est ici :

http://bit.ly/3R70cwQ

Please specify your order number if needed but you have been refunded.

Thanks

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Rated 1 out of 5 stars

No answer. Scammed? System error?

I placed an order and I cannot access with my user online anymore, I wrote Emails a no answer, I'm asking myself if I have been scammed because is not normal to be deleted from the database.

Realicé un pedido y ahora no puedo ni siquiera acceder con mi usuario. He escrito Emails y sin respuesta. Me pregunto si es una estafa porque no es normal ser borrado de la base de datos.

November 21, 2023
Unprompted review
letextile.fr logo

Reply from letextile.fr

Hola,
Sentimos mucho la desafortunada experiencia que has tenido al comprar con nosotros. Tras consultar nuestra base de datos, está claro que envió muchos correos electrónicos y cada uno de ellos recibió una respuesta.
Es cierto que tu caso es especial porque nuestro departamento de contabilidad tuvo dificultades para rastrear el pago de tu pedido. Procederemos a su reembolso tal y como solicitó en su último correo electrónico. Creemos que no es correcto tratar nuestro sitio como una estafa cuando has estado en contacto con nuestro departamento de atención al cliente y vamos a cumplir con tu solicitud de reembolso.

Atentamente

Rated 1 out of 5 stars

No customer service - poor quality

Wrong size. Poor quality shirt. Zero customer service. If you order here cross your fingers it fits as you wont be able to return it.

August 25, 2022
Unprompted review
letextile.fr logo

Reply from letextile.fr

Hello we would like to help. Please share your order number. Thank you

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