Great service, but unfortunately they now seem to have run out of funding and the team are being made redundant. It's a shame as we'd very much like to have bought a mortgage from them...
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service and so simple Angela and Kiran were fantastic and made the whole thing so simple and straightforward. We were worried it was going to be a nightmare but they answered every quest... See more
Great service! Paul and Kiran were very helpful and made the process very straightforward and took all of the pressure off me to chase the various parties involved, as they did it all for me.... See more
After being messed about by two banks, I requested Burrow find me a mortgage that suited my requirements. Angela and Kiran did an amazing job of finding me a mortgage within budget that ticked every b... See more
Company details
Information provided by various external sources
We believe the process of getting a mortgage should be simple and delightfully digital. It should be fast, transparent, low-cost and online. Burrow’s mission is to make that happen.
Contact info
E14 2BE, London, United Kingdom
- hello@letsburrow.com
- letsburrow.com
4.7
Excellent
31 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Paul and Kiran were fantastic
Paul and Kiran were fantastic. Gave me very detailed answers and advice at every step of the process and would recommend them to anyone!
October 15, 2017
Unprompted review
I would recommend Dwell to anybody
I would recommend Dwell to anybody - we were remortgaging and they took a complicated process and made it easy to follow and straightforward. Paul and Kiran were on the end of the phone when we needed to ask anything and kept us up-to-date with what was happening. Excellent attention to detail, customer service and follow up. Thanks for all your help in making our dream a reality.
September 14, 2017
Unprompted review
Really easy to use and liked the live updates too
Really easy to use. I knew nothing about which mortgage was right for me before I started and now I feel much more confident. Really liked the live updates too.
September 13, 2017
Unprompted review
Why has this never been available before?
The mortgage report was a revelation, Why has this never been available before? Paul and Kiran were quick to respond to any of my questions - this was very helpful as I was working to a tight deadline.
September 12, 2017
Unprompted review
Unparalleled user experience
The whole process was super slick and so much better than other brokers I've used in the past. Will certainly use again.
September 12, 2017
Unprompted review
Straightforward process and the …
Straightforward process and the information provided in my report was really informative. Would certainly use gain when I come to remortgage.
September 12, 2017
Unprompted review
Fast and friendly
The site was pretty cool and when I had to speak to a member of their team, they were friendly.
September 11, 2017
Unprompted review
Buying a house for the first time felt …
Buying a house for the first time felt scary. Dwell was a massive help in making it a stress free experience. Paper work was straightforward. They were sending me constant reminders and helped me get everything moving in time.
September 11, 2017
Unprompted review
It was a real hassle to find a good …
It was a real hassle to find a good mortgage broker. Researched and found Dwell online. They explained my options clearly and answered all my questions patiently. Great service.
September 11, 2017
Unprompted review
Good experience
Remortgaging all went smoothly. Good updates and levels of contact spot on. Not pushy at all. Good experience.
August 9, 2017
Unprompted review
Held my hand
Easy to deal with. Made things simple to understand. Held my hand.
July 31, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.