Let's deal Reviews 

3,016
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I chose this two-piece design (Toalettkrakk 2-deler) over a connected one, and it is a complete game-changer. It is incredibly easy to store and will be perfect for traveling since the pieces stack... See more

Company replied

Rated 1 out of 5 stars

Customer service is a money grab karen. No matter hiw small the mistake is, no matter that the mistake kost less than 200kr they will go to war rather than refund. It seems like they put an argumentet... See more

Company replied

Rated 5 out of 5 stars

I love let’s deal! My husband and I have been to many restaurants we wouldn’t have otherwise go to because of the amazing deals. I/we have made multiple purchases for restaurants on there and have not... See more

Company replied

Rated 5 out of 5 stars

The webpage worked well, got my voucher and used with no issues. And when I had a small question, costumer service was fast and helpful. All good.

Company replied

Company details

  1. Online Marketplace

Written by the company

Let’s deal er en formidler av andre sine varer og tjenester. Let’s deal sin viktigste funksjon er å legge til rette for at våre brukere/medlemmer gis mulighet til å kjøpe sterkt rabatterte varer og tjenester fra tredjepartsleverandører som Let’s deal har forhandlet med på brukernes vegne.


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4.2

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(3,016)

380 reviews in the last 12 months

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Rated 1 out of 5 stars

Nobody there to get help

I ordered a deal for body treatment. Then I found out that was not possible for me to get an appointment on any day I could.
I contacted the institute and the say was ok for them to cancel. However I had to also get LETS DEAL to cancel it.
I tried several time and nobody responded to my emails or live chats. I got a bill on about 800kr. On my account stands that I have used the deal but I have not.

May 7, 2021
Unprompted review
Rated 1 out of 5 stars

DAMAGED PRODUCT▪ARROGANT STAFF

DAMAGED PRODUCT▪ARROGANT STAFF. This is a warning to you all. In my case, I received a damaged wooden rolling pin which was sent directly from China without any wrapping protection. It got a 7cm long crack. I complained it to Let's deal and they said it's supposed to be like this cause it's handmade. If I want to return it, I have to pay for the shipment. Such a low quality product and arrogant staff. They don't follow the standard for Norwegian products. Don't get fooled by seeing the seller is from the UK or Sweden. The products will be sent directly from China. So no quality checking from the UK or Sweden. They think we will accept whatever damaged items they send to us. Think twice before purchasing anything from them. You might end up receiving damaged products and have to spend your time and energy to argue with them for your consumer rights.
For me, this is my first and last "deal" with them. NEVER LET'S DEAL AGAIN!

November 28, 2020
Unprompted review
Rated 2 out of 5 stars

When ordering an item 21/11

When ordering an item, a Christmas present, one must know that the item comes to the promised time. This gift cost me an extra gift for my granddaughter. It doesn't hold to say to a child on Christmas Eve that the presenter comes since. You need to get a system that gives explanation the day after the estimated delivery time. Martin has done a straightforward job

December 21, 2019
Unprompted review
Rated 5 out of 5 stars

God service 😊

July 5, 2019
Unprompted review
Let's deal logo

Reply from Let's deal

Hei Mila,

Tusen takk for din omtale! Så hyggelig å se at du er fornøyd med vår service, det setter vi stor pris på :)

Ønsker deg en herlig sommer videre.

/Team Let's deal

Rated 5 out of 5 stars

Customer service that takes extra good care of customers

I ordered a solar fountain from them which took over a month to arrive and two correspondence with their customer service, the last one of which disappointed me (they cancelled my order due to long waiting). But the product came and it worked and I was happy with it and still am. I have messaged customer service again to inform that I have finally received the product and would like to pay. They have replied that I could keep the product at no cost. I do feel for them because they´re after all doing business. So I hope they could find a solution for a faster delivery. Anyway, I am a very contented customer now and will certainly come back to buy again.

June 21, 2019
Unprompted review
Let's deal logo

Reply from Let's deal

Hi Katrina,

Thank you so much for your review! Good to hear that you are satisfied with the service that we offer.

I wish you a good day!

/Team Let's deal

Rated 5 out of 5 stars

Takk for god service,Et meget…

Takk for god service,Et meget serviceinnstilt og kundevennlig firma.

June 7, 2019
Unprompted review
Let's deal logo

Reply from Let's deal

Hej Ramila!

Tack för ditt omdöme.

Vi är glada att ha fått möjligheten att hjälpa dig med ditt ärende så att du känner dig nöjd. :) Det betyder mycket för oss. Du är varmt välkommen tillbaka till vår kundservice nästa gång du behöver få hjälp med din deal igen!

Önskar dig en riktigt trevlig vecka!

/Team Let's deal

Rated 5 out of 5 stars

Very happy with Let'sdeal customer…

Very happy with Let'sdeal customer service. They answer on a timely manner, always resolve the issue in a satisfying way. I had different cases of cancellations, changes, returns...Never was disappointed by them. I also was amazingly surprised when one time they took the initiative to cancel and refund a deal (before I use it) based on bad reviews from other customers. Nice to deal with a service who cares! keep up the good work

May 3, 2019
Unprompted review
Let's deal logo

Reply from Let's deal

Hi Ilham,

Thank you so much for your review and wonderful words!

We are so grateful that you are our customer and that you share your experiences with us. If you are wondering about something else or just want a little deal tip, you know where to find us!

We wish you a good weekend :)

/Team Let's deal

Rated 5 out of 5 stars

God service

God service å god oppfølging, problem fri levering.

April 30, 2019
Unprompted review
Let's deal logo

Reply from Let's deal

Hei Svein Gunnar,

Tusen takk for din omtale! Det er veldig godt å høre at du har hatt en god og trygg opplevelse ved å benytte Let's deal. Det er alltid viktig at kunden skal føle seg trygg og ivaretatt når man benytter tjenesten.

Ønsker deg en fortreffelig tirsdag videre!

/Team Let's deal

Rated 5 out of 5 stars

Perfect 👌

It was an amazing customer service.

April 3, 2019
Unprompted review
Let's deal logo

Reply from Let's deal

Hi Ruby!

Thank you so much for your feedback :)

Have a lovely day further!

/Team Let's deal

Rated 5 out of 5 stars

I'm very satisfied with the quality of…

I'm very satisfied with the quality of Let's Deal. And it something is wrong, they will respond in no time, and fix it really fast.
Will absolutely jus this more :)

April 1, 2019
Unprompted review
Let's deal logo

Reply from Let's deal

Hi Silje,

Thank you so much for your feedback! It means a lot to us. Despite your good feedback, we see that you have left 1 star which means that you are very dissatisfied. If there is anything more we can help with, please get in touch with us on support@letsdeal.no.

Have a lovely day further!

/Team Let's deal

Rated 5 out of 5 stars

Flawless experience for 5 years

No issues with buying from Let’s Deal - have bought a lot of thing in the last 5 years, and everything had been perfect.
Some shippment have been delayed(mainly because of holiday-season or because of local reasons).

February 11, 2019
Unprompted review
Let's deal logo

Reply from Let's deal

Thank you for your great review - Diego!

We are happy to have you as our customer!

Rated 5 out of 5 stars

Good service

Good service, if you have a problem they we''ll help to solve it 😊

January 30, 2019
Unprompted review
Let's deal logo

Reply from Let's deal

Thank you Mats for your 5 stars!

Have a nice day!

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