This platform is among my top 3 swap sites. Great service, extremely good customer support, they’re there always and solve issues almost instantly. Highly recommend!
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See what reviewers are saying
I only write reviews when necessary! Contrary to most other semi-decentralized "swap-services" this one actually works, and does not instantly try to scam you with fake AML concerns and insane KY... See more
Company replied
Gotta say these guys really excel as XMR-swappers - with good rates and middlish execution-times as per Trocador - and THEN they warn they may await 150 confirmations - but actually complete the swap... See more
Company replied
Very professional. An example for the industry. When there are issues they are resolved instantly. Fully transparent with customers, no fund freezing for made up reasons. Everything you could hope for... See more
Company replied
Company details
- Currency Exchange Service
- also in
- Alternative Financial Service
- Cryptocurrency Service
- Finance Broker
- Money Transfer Service
- Non-Bank Financial Service
Written by the company
LetsExchange ceased operations on October 1, 2026.
Written by the company
- Swap thousands of crypto assets
- Choose from 6,000+ cryptocurrencies across 300+ blockchain networks – from BTC and ETH to niche tokens.
- Move crypto across networks
- Swap assets between supported blockchain networks, including stablecoins such as USDT and USDC, in one cross-chain flow.
- Know what you’re getting
- Lock in a fixed rate and know the amount you’ll receive before you swap.
- Get more from your swap
- LetsExchange checks multiple swap providers to help you get a competitive swap result.
- Buy crypto with fiat
- Use cards and other supported payment methods to buy crypto through trusted payment providers.
- Turn crypto into fiat
- Sell supported crypto for fiat through trusted payment providers and convenient payout methods.
- Go beyond the usual coins
- Access RWA, to memecoins, and niche cryptocurrencies.
- Keep your swap private
- Swap crypto, sharing only the information needed to complete the exchange.
- Follow your swap
- Track your swap status and see when the exchanged assets are sent to your receiving wallet
- No hidden fees
- Applicable swap fees are already reflected in the amount shown before you proceed.
Assistance whenever you need it
24/7 customer assistance
The LetsExchange team is available 24/7 to assist users with questions and issues related to their swaps.
Contact info
Seychelles
- hello@letsexchange.io
- letsexchange.io
Swap, buy, and sell crypto hassle-free
You should know
4.7
Excellent
604 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They always do me right
October 23, 2025
Unprompted review
Reply from LetsExchange.io
Thanks, looking forward to seeing you again on LetsExchange.io
Very nice service
October 23, 2025
Reply from LetsExchange.io
Big thanks. We’re all about that crypto hustle!
The cheapest and highest paying exchange I have encountered…
Imo honestly my favourite swap service way better than the other competition fees are low and payments are made quick and their customers support is extremely good :) keep up the great work.
August 7, 2025
Reply from LetsExchange.io
Hey there, ARMAAN MALIK!
Thanks a ton for the awesome review! Spotting those favorable rates at LetsExchange makes you pretty much the Sherlock Holmes of the crypto world – only, you know, with better tech and cooler friends.
We’re here making sure those exchange rates stay as appealing as a double espresso on a Monday morning. Keep those exchanges coming and who knows? Maybe you'll become the crypto whisperer.
Sincerely yours,
LetsExchange team
Very professional
Very professional. An example for the industry. When there are issues they are resolved instantly. Fully transparent with customers, no fund freezing for made up reasons. Everything you could hope for in an exchange/swap service. I lack the words to describe how wonderful this service is compared to the current industry standard.
October 9, 2025
Reply from LetsExchange.io
Hey there, Kyara!
Cheers for the thumbs up! At LetsExchange, we're all about hooking you up with killer deals, especially when you're moving the big bucks. Whether it’s crypto exchange, or on- & off-ramp, we've got your back.
Sincerely yours,
LetsExchange team
These guys are clowns
These guys are clowns , 2hours late , still waiting my ether .
First and last time .
October 7, 2025
Unprompted review
Reply from LetsExchange.io
Dear dev CPA,
We’re sorry you faced problems while using our service, but we cannot identify you among our users based on the provided information. Please contact support and share more details so that we can fix the issue.
Sincerely yours,
LetsExchange team
I was a little skeptical at first
I was a little skeptical at first, because I've lost money before using these type of swaps before. I was pleasantly surprised at how smooth the transaction was. I received the quoted tokens just fine, nothing less. I will defiantly consider swapping here again.
October 4, 2025
Reply from LetsExchange.io
Hey there!
We've pulled out all the stops to make this as easy-peasy as possible.
Loving the love! If you're digging LetsExchange.io, why not spread the word?
Sincerely yours,
LetsExchange team
Reply from LetsExchange.io
Thanks, looking forward to seeing you again on LetsExchange.io
Reply from LetsExchange.io
Thanks! Can’t wait to have you back – our digital doors are always open!
slow exchange
September 14, 2025
Reply from LetsExchange.io
Dear Shantanu Lamba,
We are sorry you’ve had such an experience with our service. We fixed it and will be happy if you provide us with another opportunity to offer you proper service whenever you need to exchange assets not supported by other services.
Please contact our support team to get a promo code for your next swap to benefit even more.
Sincerely yours,
LetsExchange team
I was contacted within 5 minutes by a…
I was contacted within 5 minutes by a customer service representative and they had the problem solved within 10 minutes. Really fast. Not often you get this good of customer service.
October 1, 2025
Unprompted review
Reply from LetsExchange.io
Hey there, Brian Rudene!
Super stoked we could be your crypto-wingman! Keep holding to the moon, and remember, we’ve got your digital back!
Sincerely yours,
LetsExchange team
I use them for Monero transactions
I use them for Monero transactions. I am very pleased with the service.
October 1, 2025
Unprompted review
Reply from LetsExchange.io
Thanks, looking forward to seeing you again on LetsExchange.io
Reply from LetsExchange.io
Dear Md Sahin,
Unfortunately, based on the information you've provided, we cannot find you among our users. We ask you to contact our support team so that we can identify you as our user. Looking forward to your getting in touch with us
Sincerely yours,
LetsExchange team
NGL W COMPANY
I dint think it would work but my god the amount of happiness on my face when the exchange actually went through! I found a old crypto I mined in 2022 and I wanted it transferred to ETH and it went through in 3 minutes! I used it alongside MetaMask for optimal performance. Hopefully this helps out someone else in the future! Don't give up, anything is possible!
September 19, 2025
Reply from LetsExchange.io
What’s up, Mario!
First off, huge shoutout for the stellar review! We’re thrilled to bits that you’re digging the rock-solid reliability of LetsExchange. Stability is our middle name (not really, but you get the drift). We’re like the superhero of exchanges – always there when you need us, minus the spandex suit.
We totally get it; nothing grinds your gears like a service that crashes more often than a noob trying to moonwalk, right? But with us, you will experience no hiccups, no “brb, system’s down” – just pure, unadulterated exchanging bliss.
Sincerely yours,
LetsExchange team
10/10 Will use again
Love that you can enter the withdraw wallet address, refund address (as a backup plan), and the deposit address, and it just bridges everything for you. INCREDIBLE
September 18, 2025
Reply from LetsExchange.io
What’s up, MoonPay Koolwitme!
Big thanks for the shout-out! Our crew busts their chops every day to make sure you get nothing but primo service. It's super cool to see it's paying off.
Keep flipping those coins at LetsExchange.io – we've got the fattest stash of cryptos waiting for you!
Sincerely yours,
LetsExchange team
investment
September 17, 2025
Unprompted review
Reply from LetsExchange.io
Dear ام عبده,
LetsExchange is not available in the countries where cryptocurrency is prohibited by legislation and in countries, which are in the United Nations Security Council Sanctions List and its equivalent (Algeria, Bangladesh, Bolivia, China, Egypt, Indonesia, Ghana, Iran, Eritrea, Libya, Somalia, etc.).
Kind regards,
LetsExchange Team
responsive support and token were returned
support team replied near instantaneous and solved issues with a few emails.
background: "Letsexchange" showed the best rate for a token swap in Trezor app.
While token deposit worked, the swap was never completed (apparently that token was NOT on their exchange).
September 15, 2025
Unprompted review
Reply from LetsExchange.io
Thanks! Can’t wait to have you back – our digital doors are always open!
Amazing Platform
It was pleasure to use this exchange platform.
Less fee and User friendly, quick change speed.
I really love this.
September 1, 2025
Unprompted review
Reply from LetsExchange.io
Hey there, Large FullMoon!
Cheers for the thumbs up! At LetsExchange, we're all about hooking you up with killer deals, especially when you're moving the big bucks. Whether it’s crypto exchange, or on- & off-ramp, we've got your back.
Sincerely yours,
LetsExchange team
Took too long to process after sent…
Took too long to process after sent fund then expired, they offer to refund but until now, the refund took an hour.
August 28, 2025
Unprompted review
Reply from LetsExchange.io
Dear KT,
We are very sorry to hear that you had a negative experience using LetsExchange.
Although the information you provided was not sufficient, we conducted an internal investigation into the situation you described and believe that you were exchanging USDT POL -> XMR.
If we are correct, please accept our apologies for the inconvenience. As you may know, the XMR network has recently been experiencing certain difficulties, including liquidity providers restricting the use of this cryptocurrency. We are continuously working to ensure the stability of our infrastructure. However, from time to time, situations arise in which we are unable to process an exchange. In such cases, we always offer users a full refund, which is what was done in your case. According to our data, after you agreed to a refund, it was completed within 20 minutes.
Once again, we sincerely regret that you encountered this situation. As compensation for the inconvenience, we would like to offer you a promo code for your next three exchanges. Please contact our support team to receive it.
Sincerely,
The LetsExchange Team
These guys are the best
I made an error on my end and they helped resolve it promptly. Can't thank them enough. Life savers, I highly recommend should be your go to platform.
August 20, 2025
Unprompted review
Reply from LetsExchange.io
What’s up, CYBORGJOX!
Big thanks for the shout-out! Our crew busts their chops every day to make sure you get nothing but primo service. It's super cool to see it's paying off.
Keep flipping those coins at LetsExchange.io – we've got the fattest stash of cryptos waiting for you!
Sincerely yours,
LetsExchange team
Reply from LetsExchange.io
Thank you, we are doing our best!
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