All stamps arrived securely packaged and in excellent condition. Shipping itself was very quick as well, taking only about 2 weeks. And, having placed the order around Halloween, I even got some the... See more
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Communication with Marine was great. I had some troubles and she was very supportive and ensured me, that everything was fine and she received my order. Today I received my package, delivery was... See more
Company replied
Absolutely no complaints! I ordered a couple of gotochi from Let's Gotochi and was nervous about how long it would take to come, whether they'd make it to me undamaged etc.. But I was worry... See more
Company replied
I have been buying Gotochi from this company for five years. They have always been on point with delivery! Packages were always delivered safely and there were always cute little extras inside too. I... See more
Company replied
Company details
Written by the company
Japanese postcards "Gotochi Card" and limited edition "Postal Motif Card" Seals, stickers, and stationnary
Contact info
Katayama-chô, 653-0805, KOBE, Japan
- customer.service@letsgotochi.com
- letsgotochi.com
4.8
Excellent
73 reviews
Asks customers to review
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Smooth order process
Super quick item dispatch and the package included some support material to ensure the flat items were not damaged in transit.
January 5, 2024
Reply from Let's Gotochi
Hello!
Thank you so much for the nice review! We're happy we could meet your expectations! We strive to deliver an excellent experience and are glad you found this to be the case ( ^_^ ♪
Marine
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Reply from Let's Gotochi
Hello Slawomir!
Thank you for the review (^^♪
Finally got Japanese Gotochi!!
So far the cheapest and most affordable gotochi shop you can find on the internet. You can only buy these ones on the post office in Japan. Glad I was able to have one!
November 30, 2023
Reply from Let's Gotochi
Dear DC,
Thank you so much for taking the time to leave an excellent rating! We’re a small, family-run business and every feedback like this motivates us.
Thanks again!!
Marine
Online gem for completing Gotochi collection
I had many rare finds for my Gotochi collection at Let's Gotochi. Marine was very helpful in answering my questions. The dispatch was speedy and I received my cards (and a little gift) all in perfect condition sooner than the proposed delivery timeframe. I look forward to shopping again for limited-edition Gotochi cards.
November 28, 2023
Reply from Let's Gotochi
Hi!
That is awesome to hear. Thank you so much for the nice review, it made my day!!! ♡ Take care! (^^♪
Great place to get yourself some unused japaneses stamps.
All stamps arrived securely packaged and in excellent condition. Shipping itself was very quick as well, taking only about 2 weeks. And, having placed the order around Halloween, I even got some themed stickers and a cute, handwritten card from Marine.
I fully recommend this shop!
October 24, 2023
Reply from Let's Gotochi
Dear Lukas,
Thank you so much for taking the time to share your wonderful five-star review! We believe in adding a touch of joy to our customers' experiences, which is why you received themed stickers. We look forward to serving you again in the future.
Marine
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Nice products and good customer service
October 24, 2023
Reply from Let's Gotochi
Dear Laura,
Thank you for your kind words! (^^♪
Marine
Reply from Let's Gotochi
Dear Tiffany,
Thank you for your fantastic five-star review! We're thrilled to hear your cards arrived securely and in excellent condition. Take care! (*^^*)
It took 1 year and 8 months to arrive
The order is beautiful and perfect and just what I wanted! However, I made this order in Feb 2022 and it’s Oct 2023. When I saw the package I thought had been lost in the mail so many months ago had arrived, I couldn’t stop laughing. Better late than never!
October 3, 2023
Reply from Let's Gotochi
Hi Christie! Thank you for your review. I'm glad you were pleased with the cards.
Regarding the shipping delay, when you placed your order in 2022, Japan Post had already suspended its "Small Packet" shipping service to some countries (including the United States, Australia, Canada, France, the United Kingdom, Germany, and others). However, this shipping method was still available on our website, with a warning: "Suspended, we will ship as soon as the service resumes." You were one of the many customers who trusted us and chose "Small Packet" without knowing when we could ship your order.
We could never have anticipated that Japan Post would suspend their primary shipping service to the USA and other countries for more than a few months. Our online shop took a hit, but we were grateful for our customers' confidence.
Fortunately, the "Small Packet" service to the USA, Canada, France, and many other countries resumed on October 1st, and we shipped all pending orders very soon after. We also contacted all our waiting customers by email to inform them that their orders had been shipped.
I deeply regret that it took so long, and I hope you understand that it was entirely beyond our control.
Marine
Postcard already used
The postcards are beautiful and very good quality, in a beautiful packaging. However, one of the postcards they sent me is already used, there is writing on the back with stamps and an address. I don't understand why they would sent me such a postcard, especially since I paid for it.
October 3, 2023
Reply from Let's Gotochi
Dear Caroline,
I want to express my gratitude for your review and the kind words you shared about the quality and packaging of our postcards. Your support means a lot to us.
I'm genuinely sorry to hear about the issue with one of the postcards you received. All our postcards are new and unwritten, so I genuinely don't understand what happened.
I've sent you an email to address this issue and find a resolution. Your satisfaction is important to us.
Thank you for your understanding.
Warm regards,
Marine
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Adorable packaging and perfect item
Everything was as described. I received the item quite fast, it came in the mail in an adorable envelope. The seller even included a very cute gift. Thank you so much! Nothing was bent or damaged.
September 16, 2023
Reply from Let's Gotochi
Hi Roxana,
Thank you for sharing your positive experience! It warms our hearts to know that the envelope and the gift were appreciated. If you ever need anything else, feel free to reach out. Thank you for choosing us! ♡
Marine
Great service
The seller was quick response, and the package was arrived faster than expected
August 20, 2023
Reply from Let's Gotochi
Hi!
Thank you for the great feedback! We're thrilled to hear that our fast delivery exceeded your expectations. If you ever need more cards or anything else, we're here for you!
Marine (*^^*)
High recommendations
Communication with Marine was great. I had some troubles and she was very supportive and ensured me, that everything was fine and she received my order.
Today I received my package, delivery was super quick and without any damages. Cards were well packed and I even found extra bonus in it, which made my day :)
I have high recommendations for this shop and this was definitely not my last order. Thanks Marina.
August 21, 2023
Unprompted review
Reply from Let's Gotochi
Hi Julie,
Thank you so much for taking the time to share your wonderful five-star review! We're thrilled to hear that your order arrived securely packaged and in excellent condition.
Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out.
Thanks! (^^☆
Marine
I have been buying Gotochi from this…
I have been buying Gotochi from this company for five years. They have always been on point with delivery! Packages were always delivered safely and there were always cute little extras inside too. I really appreciate the hard work of the Let's Gotochi crew!
July 8, 2023
Reply from Let's Gotochi
Hello Stephani
Thank you for the wonderful review and for taking the time to share your feedback!! (^^♪
Marine
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Reply from Let's Gotochi
Hi Alexander,
Thank you for the nice review! ( ^_^ ★
Marine
Simply ordered in the site
Simply ordered in the site. Good shipping from nice item as described in the site. Pleased with seller.
June 26, 2023
Reply from Let's Gotochi
Hi Hans,
Thank you for the nice review! ( ^_^ ★
Marine
Absolutely no complaints!
Absolutely no complaints!
I ordered a couple of gotochi from Let's Gotochi and was nervous about how long it would take to come, whether they'd make it to me undamaged etc..
But I was worrying for no reason! They arrived in a thick, robust envelope in perfect condition - and rather quickly too!
I have no regrets and will be ordering again soon if I'm not able to make it to the prefectures myself :D
Thanks again!
March 22, 2023
Reply from Let's Gotochi
Dear Arica,
Thank you so much for the nice review! We're happy we could meet your expectations! We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. ( ^_^ ♪
Marine
Reply from Let's Gotochi
Dear Casey,
Thank you for your kind words! If you ever need more stamps or assistance, feel free to reach out. We appreciate your support! (^^♪
Marine
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Perfect Gotochi purchase
I ordered some Gotochi for exchanging on postcrossing - loved them! Came in perfect condition + some some cute gifts and even an extra minis for some of the cards. Very nice surprise, thanks a lot:)
September 28, 2022
Reply from Let's Gotochi
Hi Anna! Thank you so much for taking the time to leave us a 5 star rating. We look forward to seeing you again soon (^^♪
Absolutely wonderful experience
I’ve ordered from Let’s Gotochi many times, and their customer service is unmatched. So friendly, so communicative. Absolutely wonderful experience each time.
September 21, 2022
Reply from Let's Gotochi
Dear Rebecca,
Thank you so much for taking the time to leave an excellent rating! We’re a small, family-run business and every feedback like this motivates us.
Thanks again!!
Marine
Awesome online Gotochi shop
Wide selection of Gotochi cards designs
Prompt Delivery
Package or envelope came properly packed
Accompanying stamps on packages are always so nice
Kind seller, always accommodating
My favourite place to buy Gotochi cards
Thank you
May 26, 2022
Reply from Let's Gotochi
Hi again!
Thank you for sharing your experience a second time, every feedback like this motivates us so much!
We look forward to seeing you again soon (^^♪
Marine
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