I had a dispute with above company. It appears to be resolved in good time. I am waiting for funds as promised to reflect in my account and as soon as it reflects I will certainly edit my review to... See more
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Miss Paula has been a good escalation support. But I would like to give 3 stars rating because they have not refunded my money back to me, but rather they updated my membership. I do not want upda... See more
Thank you for the great and prompt support to resolving issues. Special thanks to Eugene for the tremendous efforts and kind support.
I had to change my mind and cancel my membership. However, Eric from the support team was helpful and competent.
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Ok customer service and escalation
Ok customer service and escalation
They are easy to deal with
After being contacted by Diamond for a…
After being contacted by Diamond for a request i had submitted. Diamond quickly addressed my concerns and rectified the situation. Thank you again Diamond for being clear and considerate to my situation.
DIAMOND RESOLVED MY ISSUE IMMEDIATELY
DIAMOND RESOLVED MY ISSUE IMMEDIATELY
Please pay attention.
A fraud site. Beware of it. When I found out that my balance was deducted twice, I contacted the employee and he told me to rate him five stars and he would return the money to me. Until now, nothing has been returned. Beware of it, it is a fraud site.
Professionalism at it's best.
I'd like to take a moment to Express my sincere appreciation for the exceptional service you provide. Your professionalism,expertise and responsiveness were truly impressive.
Payment from account
I was confused as to why I was being charged from my bank account but Andy helped me out. Thank you.
Wide variety of items to choose from
Wide variety of items to choose from . Definitely would recommend.
I'm happy with the service you have…
I'm happy with the service you have provided. Really appreciate your work and effort to give the best service for me.
Thank you for the great and prompt…
Thank you for the great and prompt support to resolving issues. Special thanks to Eugene for the tremendous efforts and kind support.
sarra assisted me
Customer service
Alero is in touch and helping to resolve this issue. Their customer service is great and they communicate with their customers. ❤️
FRAUD!!!! Be careful!!!
Please be careful!!! I did not sign up with this company and they took payments from my account! It was a scam as I wanted to order the "Sephora box". I just canceled this embarrassing subscription! I don't know what will happen now, but I will not pay for something I didn't order.
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