Lettingsaway 

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See what reviewers are saying

Rated 5 out of 5 stars

We went for our destination wedding in Ireland everything was arranged before but at the last moment we came to know that the room we had booked in the hotel went full as the number of guest increased... See more

Company replied

Rated 5 out of 5 stars

I've been listing my villa on Lettingsaway for over a year now, and it's been a positive experience overall. The setup was easy, and their support team is responsive and helpful. The flexible payment... See more

Rated 1 out of 5 stars

SCAM ALERT !!! A pity I haven’t looked at these reviews earlier… They promised me number of reservations which I never received and they have stopped communicating right after I’ve paid the membershi... See more

Rated 1 out of 5 stars

I was called by company several times, and I concluded a contract with them, in order to rent my house in Croatia. They confirmed several booking for my house for several group of tourists. Unfortunat... See more

Company details

  1. Vacation Rental
  2. Holiday Apartment Rental
  3. Vacation Home Rental Agency

Written by the company

Welcome to Lettings Away, the official site for your ultimate accommodation needs. Discover the finest selection of apartments, private rooms, bed and breakfasts, condos, and guest houses all in one place.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Completely a scam

Completely a scam. I joined the membership and they promised me a booking of 7 days from 20th May. It is 18th May and there is no reply from anyone. DO not join them! They will not answered after you pay the joining fee. Very dissapointing. I think all the positive reviews here might be fake. I am an ower of a property in Slovakia, near the High Tatras mountains. I work with airbnb and booking.com and never had a problem with any platforms. Lettingsaway is really really bad. They only want your money.

May 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Working with these guys has been an…

Working with these guys has been an absolute delight! Their crew is professional green, and particularly supportive all through the collaboration technique. From initial discussions to implementations and past, each step, changed into clean and nicely- coordinated. The platform itself is pinnacle-notch, offering comprehensive gear and assets that streamlined our workflow and stronger productiveness. What stands proud the maximum is Lettingsaway dedication to excellence and consumer pleasure. They surely recognize our needs and supply top-notch results. It's been a remarkable revel in, and I tremendously endorse partnering with Lettingsaway for each person searching for a dependable and innovative booking solution. Thank you for the wonderful collaboration.

April 17, 2024
Rated 5 out of 5 stars

I had raised a previous problem with an…

I had raised a previous problem with an apartment I stayed at just before Christmas and mentioned it was a cold apartment to stay in but the host unfortunately wasn't very willing to help with a bit of compression.
Lettingsaway customer support contacted me and I was delighted that they offered me a partial credit.

April 16, 2024
Rated 5 out of 5 stars

It's been six months approx working…

It's been six months approx working with lettingsaway i subscribed there 2 years gold package plan has provided me time to establish genuine connections with my guests. From welcoming them open arms to sharing insider tips on the best local eateries and hidden gems, I've had the opportunity to create memorable experiences that extend far beyond just providing accommodation.
As a host, the platform's seamless interface has made managing bookings and communicating with guests a breeze, allowing me to focus on what truly matters- creating unforgettable stays.

April 19, 2024
Rated 5 out of 5 stars

These guys are offering seamless…

These guys are offering seamless management for hosts, from setup to guest satisfaction. Their proactive approach, effective marketing, and attentive support make hosting a breeze. Highly recommended for hassle-free hosting success!

April 18, 2024
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Rated 5 out of 5 stars

This makes me very work free and…

This makes me very work free and stressless about filling my apartment in all 4 seasons. Now I get guests throughout the year from letting away. I got long term booking for winter season in advance.
I am really very thankful to Lettingsaway.

April 16, 2024
Rated 5 out of 5 stars

I have booked a villa from this website…

I have booked a villa from this website for my family vacation in salzburg Austria. Things that impressed me is that they work with limited and good quality accommodation with the best price. Host was awesome and booking process went very smooth as you are directly in contact with the Hosts through this platform.

April 17, 2024
Rated 1 out of 5 stars

Here me Again after 40 days waiting the…

Here me Again after 40 days waiting the answer from them support team or the customer service which who asked me to send them all the emails from/to them account manager and solve the problem , nothing happened ( no any response, contact, reservations, or my money

April 18, 2024
Unprompted review
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Reply from Lettingsaway

We're genuinely concerned to hear about your experience and apologize for any inconvenience caused. It's disheartening to learn that despite your patience and efforts in reaching out to us, you haven't received the resolution you deserve. We want to assure you that addressing your concerns is a top priority for us.

We've thoroughly reviewed our records, and it appears that we've promptly responded to each of your emails, providing detailed steps to resolve the issue. However, it seems there might have been a breakdown in communication along the way.

We understand the frustration that arises from unresolved matters, and we're committed to rectifying this situation promptly. Please know that we remain eager to assist you further. We kindly request your cooperation in responding to our communications, as it's essential for us to work together in resolving any outstanding issues.

Your satisfaction is paramount to us, and we're here to ensure that your concerns are addressed effectively. Please reach out to us at your earliest convenience so we can continue working towards a satisfactory resolution. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

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Rated 5 out of 5 stars

I really wish there was an option to…

I really wish there was an option to give a rating of 10 stars of 5 stars.

February 11, 2024
Unprompted review
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Reply from Lettingsaway

Thank you so much for your incredibly kind words! Your satisfaction means the world to us, and we're thrilled to hear that you had such a positive experience with LettingsAway. While we appreciate the sentiment behind your desire for a higher rating, we're honored to receive your 5-star review.

If there's ever anything more we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to reach out. We're here to provide exceptional service and support every step of the way. Thank you for choosing LettingsAway, and we look forward to serving you again in the future! 🌟🌟🌟🌟🌟

Rated 5 out of 5 stars

I had an experience hosting my property…

I had an experience hosting my property on their platform. I've been receiving bookings thanks to their listing service.

January 14, 2024
Unprompted review
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Reply from Lettingsaway

We're thrilled to hear about your positive experience hosting your property with LettingsAway! Our team works hard to ensure that our platform effectively promotes and showcases your property to potential guests, and we're delighted that you've been receiving bookings as a result of our listing service.

Your satisfaction and success as a host are incredibly important to us, and we're committed to continuing to provide you with the support and service you need to thrive in the short-term rental market.

If you ever have any questions or need assistance with anything related to hosting your property, please don't hesitate to reach out to our team. We're here to help, and we appreciate the opportunity to be a part of your hosting journey. Thank you for choosing LettingsAway! 🏡✨

Rated 5 out of 5 stars

Ashley

Ashley, from LettingsAway was really helpful when it came to listing the property on their website. They explained the process, in detail and everything was handled smoothly. The fees they charged were very reasonable. I would rate them a five star experience!

December 12, 2023
Unprompted review
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Rated 1 out of 5 stars

Total scam please do not fall into the trap.

This company is a fraud do not send them money in exchange for publishing your houses.

They do not reply to emails I registered my properties in June and they guaranteed me 5 immediate reservations, it was a complete lie and they did not make the reservations.

To this day I do not have a single reservation I have been asking them for my money for 3 months because I do not want to work with them, they are informal and they lie and only want your money.

It is a fake company and they have scammed me, I have all the proof and emails, the last email from "Selena" the account manager is from January 5th and we are already on January 18th. She assured me that she would talk to her supervisor to return the money and she has not contacted me yet. She also assured me that she would start receiving reservations I have not made a single reservation and we have paid them 250 euros and I am not getting my money back.

Total scam please do not fall into the trap.

January 18, 2024
Unprompted review
Lettingsaway logo

Reply from Lettingsaway

We are deeply sorry to hear about your negative experience, Marta. At LettingsAway, we take all customer feedback seriously, and we're committed to ensuring transparency and reliability in all our interactions.

We sincerely apologize for any inconvenience caused by the delay in responding to your emails and the unmet promises regarding reservations. This is not the level of service we aim to provide, and we understand your frustration.

Please know that we are actively investigating the situation and taking immediate steps to address any issues with our communication and service delivery. We are also looking into your request for a refund and will do everything possible to resolve the matter promptly.

Your satisfaction and trust are incredibly important to us, and we appreciate your patience and understanding as we work to make things right. If you have any further concerns or would like to provide additional information, please don't hesitate to contact us directly at support@lettingsaway.com. We are here to assist you every step of the way.

Rated 1 out of 5 stars

I was phoned by a guy...

I was phoned by a guy who said he was in Denmark to persuade me to join Lettings Away. I asked him to send me an email.
The deal is you pay 249 Euro for a 2 year subscription to get minimum guaranteed 7 weeks bookings in a year or refund.
Went to Lettings Away web site and tried numerous places around the world and at various dates and NO lettings available. Repeat, no lettings available, not only for major towns, but whole country???
I thought SCAM. I just read the reviews, and I am correct.

January 15, 2024
Unprompted review
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Rated 1 out of 5 stars

European Territory SCAM......

I saw the reviews of this platform and I would also like to write my review and I like to say that they are fraud they are doing scam with the peoples. If you don't trust on my review you can go on their website and search the properties and contact the property owners they will give you the best review about this fraud company few months later a woman called me and she asked me for 349 euros. I paid her but after then she didn't exists on this earth. She has lost somewhere in the universe.
Lastly I would like to tell you all that this company is a scam and the scammers are working under this company.

November 20, 2023
Unprompted review
Lettingsaway logo

Reply from Lettingsaway

Dear Juric,

We hope this message finds you well. We recently came across your review about European Territory, and we appreciate the opportunity to address your concerns.

First and foremost, we would like to emphasize that we take such feedback seriously, as we are committed to providing a transparent and reliable service to our clients. However, we couldn't find any records of a transaction or communication matching the details you provided in your review.

At Lettingsaway, we pride ourselves on maintaining the highest ethical standards, and we have a strict policy against fraudulent activities. We have thoroughly investigated the matter based on the information you provided, and we couldn't trace any occurrence similar to the one you described.

It is important to note that our company does not request payments directly from clients for property transactions. We advise our clients who are willing to join our platform to use secure and recognized payment methods for any financial transactions which are linked with our platform directly and to verify the authenticity of individuals claiming to represent our company.

We are here to address any concerns or questions you may have. If there has been any misunderstanding or if you have further details to share, please reach out to our customer support team at support@lettingsaway.com. We are committed to resolving any issues and ensuring the satisfaction of our clients.

Thank you for bringing this matter to our attention. We look forward to the opportunity to address your concerns directly and to continue providing trustworthy services to our clients.

Rated 1 out of 5 stars

As highlighted by a few here

As highlighted by a few here. A scam that targets air bnb owners offering them no commission fees for a set rate. Promises of 7 full weeks per year guaranteed or your money back.
When first booking was meant to come in no contact and no reply to emails or phone calls.

November 13, 2023
Unprompted review

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