LET Training Reviews 148

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, helpfulness, and clear communication, making the learning journey engaging and manageable. Many people highlight the flexibility of the courses, allowing them to study at their own pace while receiving excellent guidance and quick responses from trainers and assessors. The overall user experience is frequently described as smooth, well-structured, and supportive, with clear learning materials and practical content. However, some customers also noted issues with the program's usability, describing it as clunky and occasionally not working. A few people found the knowledge assessments to have poor grammar and unclear questions, while others felt the skills assessments were poorly designed. Additionally, some reviewers mentioned that the content could be irrelevant or overwhelming, and that some assessment components were repetitive.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise trainers like... See more

User experience

People report positive experiences with user experience. Many reviewers found the course materials... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the great... See more

Based on these reviews

Rated 4 out of 5 stars

Great overall engaging experience. Here to support whenever I had a question or needed help.

Company replied

Rated 4 out of 5 stars

Marissa my Trainer/Assessor was great. Always communicated well and gave great tips and ideas on how to approach a unit. The role plays options were great, as my workplace could not have facilitated... See more

Company replied

Rated 5 out of 5 stars

LET Training has been great to work with. Assessment is marked very quickly, and the assessor (Marissa), is amazing at responding quickly and assisting with role plays, and anything else you require.... See more

Company replied

Rated 4 out of 5 stars

Able to work at own pace with the support of the tutors whenever needed

Company replied


Company details

  1. Vocational School

Written by the company

LET Training provides nationally recognised online training courses. From Human Resources to Leadership & Management, Business & Administration and Work Health & Safety, all of our courses are delivered entirely online. You can study anywhere, anytime. As a National Registered Training Organisation (RTO no.41179), LET Training is proud to deliver online training courses at a variety of levels. All students studying with LET Training will receive support from our dedicated trainers five-days-a-week.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing support

Great resources and support from Webinars, admin team and trainer alike, allowing you to successfully complete each unit of competency at your own pace.

May 16, 2023
LET Training logo

Reply from LET Training

Hi Justine,

Thank you for your feedback regarding your course!

We’re happy to hear that you felt so well supported by our trainers and staff during your studies, and I will be happy to pass on your appreciation to your trainer and the admin team.

On behalf of everyone at LET Training, I’d like to wish you all the best with your professional development!

Kind Regards,

Tim
Learning and Development Advisor.

Rated 5 out of 5 stars

Cert IV WHS

I had a great experience with LET Training. The trainers/assessors were easy to work with and were always available to assist. The training material was generally easy to follow but a little bit repetitive.
Results were usually marked and received the same day.
I honestly couldn't fault my dealings with LET Training and if I was to study another course I would elect to go through LET Training again.
A big thanks to Imogen, you were an amazing help.

May 11, 2023
LET Training logo

Reply from LET Training

Good afternoon Bron,
Thank you for your review of your Certificate IV studies with LET Training!

We appreciate your feedback regarding our resource material and will share this with our quality assurance team.
I’ll be very happy to pass on your compliments regarding assessment marking times and your thanks to Imogen directly.
On behalf of everyone at LET Training, we’d like to wish you all the best in your professional development – and we look forward to you hopefully studying with us again soon!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Cert IV Human Resource Management

I recently completed CertIV Human Resource Management with Let Training, I had the best experience with the trainer I had a very helpful and knowledgeable assessor. I enjoyed all our role play assessments sessions. I will definitely will do more courses in the future with Let Training.

May 11, 2023
LET Training logo

Reply from LET Training

Good afternoon Tina,

Thank you for your feedback regarding your Certificate IV studies with LET Training!

We’re very pleased to hear that you had such a positive experience with your trainer, and of course will be happy to pass your compliments on to them.

On behalf of everyone at LET Training, we’d like to wish you all the best in your professional development – and we look forward to you studying with us again soon!

Kind Regards,
Tim
Learning and Development Advisor.

Rated 5 out of 5 stars

The trainers where there when ever I…

The trainers where there when ever I needed them and made me feel comfortable during assignments .
Items were marked promptly and my certificate was provided the next day.
I enjoyed the process so much I am doing it again.
Thank you LET team.

April 4, 2023
LET Training logo

Reply from LET Training

Thank you, we are so glad to hear that you enjoyed the process and that our trainers were there for you when you needed them. We look forward to having you back for more!

Rated 4 out of 5 stars

Cert IV Business

LET training were a delight to complete my certificate through, where they provided the assistance and guidance to achieve the desired results. Marcel was a fantastic trainer, who always communicated well and relayed the necessary feedback. Certainly recommend.

April 18, 2023
LET Training logo

Reply from LET Training

Good afternoon Mitch, we are so glad to hear that you had a great experience with us and Marcel. We appreciate your kind words and thank you for recommending us.

Kind Regards
LET Training Team

Rated 5 out of 5 stars

My Cert IV in Work Health and Safety…

My Cert IV in Work Health and Safety was super straightforward. The course materials were easy to follow as I chose the self-paced option. The best thing was the quick turnaround time for marking assignments. My assessor, Imogen O’Keefe was amazing. I don't think I waited more than a day at most.

March 29, 2023
LET Training logo

Reply from LET Training

Good morning Yolande,

Thank you for your feedback regarding your course and compliments!
We are so glad to hear that you have had such a great experience with your trainer and the course materials were easy to follow.
I will pass your compliments on to your trainer.
On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Kieren
Learning and Development Advisor

Rated 4 out of 5 stars

Friendly helpfull tutor support staff…

Friendly helpfull tutor support staff and fast turn around when marking assessments.

March 28, 2023
LET Training logo

Reply from LET Training

Good morning,

Thank you for your feedback regarding your studies with LET Training!
We are happy to hear that you had such a positive experience with your trainer and the rest of our support staff. I will pass your compliments on to your trainer, and to the rest of our staff in general.
On behalf of everyone at LET Training, I'd like to wish you all the best with your professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Wish I could give more stars

Wish I could give more stars. I had a terrible experience enrolled in the same course at TAFE Digital. The teachers were unresponsive, disinterested and didn't appear to know their subject. I was skeptical about LET Training but the course was wonderful. It was challenging and I was able to develop new skills and the support was amazing. Nothing was too much trouble and the staff went above and beyond. I'll be studying here again.

March 20, 2023
LET Training logo

Reply from LET Training

Hi Adam,

Thank you for your feedback regarding the course and for your compliments!
We are very pleased to hear that you felt so well supported by our trainers and staff during your studies, and I will be happy to pass your feedback and encouragement on to your trainer.
On behalf of everyone at LET Training, I'd like to wish you all the best with your professional development and look forward to supporting your studies in the future!

Kind Regards,
Tim
Learning and Development Advisor

Rated 1 out of 5 stars

Would not recommend in any capacity.

Would not recommend in any capacity.
Poorly written assessments which make no sense! If it was not for my trainer who helped me with every single unit i would have demanded a refund. The whole course fee should go to him. You can only upload one document to their course platform Tutis with every unit requiring multiple Recorded videos, power points and extra paper work. I had purchase drop box separately as there were too large to send in emails.

February 13, 2023
LET Training logo

Reply from LET Training

Hi,

We appreciate your feedback about our assessments and will share this with both your trainer and our quality assurance team.

It’s great to hear that you such good support and assistance from your trainer while achieving your qualification! We will be happy to pass your thanks on to them.

On behalf of everyone at LET Training, I would like to wish you all the best with your future professional development!

Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Recommended training provider

Excellent support and knowledgeable trainer. All units were marked within two days, so no delays.

January 31, 2023
LET Training logo

Reply from LET Training

Hi,

Thank you for your kind words and for taking the time to provide us with your valuable feedback. We are glad to hear that you are pleased with our learning program.
On behalf of everyone here at LET Training, I wish you all the best in your future professional development.

Kind Regards,

Kieren
Learning and Development Advisor

Rated 3 out of 5 stars

Mostly good.

Received great feedback from the assessor and I feel confident in my qualification.

The documentation is a little clunky and repeated which makes it confusing. (could be simplified).

The Role Plays should be their own separate assessment.

February 1, 2023
LET Training logo

Reply from LET Training

Hi,

Thank you for your feedback regarding our learning program, we will pass it on to the assessors and quality assurance team.
We are very pleased to hear that you were satisfied with the feedback you received from your trainer and the qualification.
On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Kieren
Learning and Development Advisor

Rated 5 out of 5 stars

WHS training

I recently completed the Certificate IV in WHS with LET Training and I was impressed with the quality of the course. The trainers were supportive and the video tutorials provided guidance for the practical tasks, making it easy to understand and complete them. Additionally, the assessment feedback was provided in a timely manner, allowing me to improve my performance and receive a thorough understanding of the material. Overall, I would recommend LET Training to anyone looking to pursue a career in the field of Work Health and Safety.

January 29, 2023
LET Training logo

Reply from LET Training

Hi,

Thank you for your feedback regarding our learning program.
We are very pleased to hear that you felt so well supported by our trainers and staff during your studies. We will pass on your compliments regarding your positive interactions with our tutorials and assessment feedback to our trainers.
On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Great experience

The materials were thorough and easy to understand. The overall student support was excellent. My facilitator, Ray, was brilliant. Knowledgeable, insightful, and so helpful. I had a great experience completing my course.

January 15, 2023
LET Training logo

Reply from LET Training

Hi Carina,

Thank you for your feedback regarding our learning program and the kind words regarding your trainer!
We are very pleased to hear that you felt so well supported by our trainers and staff during your studies, and I will be happy to pass your feedback and encouragement on to your trainer.
On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

A great learning experience

The student portal was well laid out and easy to use. The resources were consistently good and user-friendly. My trainer was quick to mark submissions and respond to questions, and every email I sent to admin was responded to quickly and in good detail.

November 30, 2022
LET Training logo

Reply from LET Training

Hi Justine,

Thank you for your kind words regarding your trainer and for your feedback regarding our learning program!
We are very pleased to hear that you felt well supported by our staff and were happy with your resource material. I will pass your feedback and encouragement on to our admin staff and to your trainer.
On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

I have completed this course while…

I have completed this course while working fulltime and found that the response time from both Maria and Imogen was amazing. and support was fantastic and helpful. i am in an older age bracket and felt encouraged throughout the experience.
this gives me the opportunity for promotion. and financial benefit.
thank you so much

November 23, 2022
LET Training logo

Reply from LET Training

Hi Shereen,

Thank you for your feedback regarding our learning program and the kind words regarding your trainer!
We are very pleased to hear that you felt so well supported by our trainers and staff during your studies, and I will be happy to pass your feedback and encouragement on to your trainers.
On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

LET Training got really good and always…

LET Training got really good and always ready to help teachers. Always willing to help you with assessments. Learning program they've got is effective.

November 21, 2022
Unprompted review
LET Training logo

Reply from LET Training

Hi Erik,

Thank you for your feedback regarding our learning program and kind words regarding your trainer!
I will be happy to pass your feedback and encouragement on to your trainer.
On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 4 out of 5 stars

Great support from the tutors

Great support from the tutors, it is important to reach out and ask questions when you need. Quick marking feedback.

November 10, 2022
LET Training logo

Reply from LET Training

Hi,

Thank you for your feedback and kind words!
I will be happy to pass your feedback on to your trainer.
On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

assessor was very professional

assessor was very professional, always helpful and responded very quickly to any questions or Enquiries.

November 15, 2022
LET Training logo

Reply from LET Training

Hi Steph,

Thank you for your wonderful feedback - We will be sure to pass your kind words onto your trainer Ray! We wish you all the best with your future professional development!

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 5 out of 5 stars

Professional, knowledgeable and fast response

The trainers are very helpful and knowledgeable. My trainer encouragement and assistance alongside the unpacking webinars played important role to complete two courses earlier that I have expected. The admins are very supportive and fast response. Never wait longer than a day to get a reply.

November 7, 2022
LET Training logo

Reply from LET Training

Hi Narges,

Thank you for your kind words and feedback. We will pass your feedback onto your trainer Ray and our administration team! We wish you all the best with your future career progression!

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 5 out of 5 stars

A really good learning experience

I had a really good learning experience with LET training. I learned a lot. The material was well made. The instructor was very interesting, and his feedback made me feel confident that it was real learning. I could have not skimmed through the learning material and copy-pasted answers without understanding, because the marking was serious and personalised. There were different types of learning material (written, video, audio), with scenarios which gave me confidence that I could use it in real life. The support staff at LET training were always very helpful and always replied very fast to my enquiries. All in all, I am very impressed by that online certificate IV I did. I feel pride in my achievement, I had to work hard on it, received constructive feedback from the instructors and had to resubmit sometimes. I feel confident that the diploma was worth it. I am writing this review more than a year after having finished that cert IV, and yes I have worked in that area (WHS) since then. The things I have learned have been very useful to my work, I have remembered all useful things, I feel legit in my work and I am confident that I can actually complete the work that I have studied for. This really was a good experience, and a meaningful diploma which directly benefited my career, and skills/knowledge which are kind of printed forever in my brains now (including things that I haven't actually used since then, legislation in other states and random stuff - I remember it all, and I am mentioning this now to show that the learning material was useful and deep, with enough repetitions for it to stick in my memory long-term).

September 7, 2022
LET Training logo

Reply from LET Training

Hi Sonia,

Thank you for sharing your positive feedback; regarding your experience with LET Training. We are happy to hear that you are feeling well informed since completing your course with us!
We wish you all the best in your future career progression!

King Regards,

Kathryn
Learning and Development Advisor

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look