Rapyd Cloud has been fantastic. When the recent WordPress supply chain attack news came out, I panicked, but Shahzeb walked me through everything step by step, checked my site personally, and confirme... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible customer service. Takes days between responses. They don't work weekend even though it say 365/24/7 on their website. Just lies. I've been paying for almost two months now and they s... See more
Company replied
I’ve been using Rapyd Cloud for my website, which is quite complex with large live streaming sessions, a growing video library, and many logged-in members at the same time. After the latest u... See more
Company replied
Sudhir, at Levamo, is legendary. we were in so much trouble until he solved our situation.
Company replied
Company details
Written by the company
Levamo (formerly Rapyd Cloud) is managed cloud hosting built for dynamic WordPress sites. Created by the team behind BuddyBoss, we launched in 2024 after years of running one of WordPress's largest community platforms — and hitting the limits of traditional hosting along the way. So we built our own. Levamo is engineered for the workloads that push ordinary hosts to their limits: WooCommerce stores, eLearning platforms, membership sites, and busy communities with logged-in users, personalized content, and constant API traffic. Server-level LiteSpeed caching, KeyDB Object Cache, Cloudflare's Enterprise-grade CDN, and auto-scaling resources keep your site fast even during traffic spikes — with DDoS protection, a Web Application Firewall, and malware scanning protecting every layer. Every plan includes free migration, 24/7 expert live chat, and a 3-day free trial backed by a 14-day money-back guarantee. Enterprise-grade performance, without the enterprise complexity.
Contact info
400 Executive Center Drive, Suite 208, 33401, West Palm Beach, United States
- support@levamo.com
- levamo.com
4.4
Excellent
194 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super quick and on point help everytime!
March 20, 2024
Unprompted review
Reply from Levamo
Rapyd isn't just about fast sites - we know the value of quick support as well. Thanks for noticing and sharing, Cézanne!
Advertisement
Very professional response.
March 14, 2024
Reply from Levamo
That's what we aim for, Paul! Thank you for sharing about your experience.
I had an excellent experience and I am…
I had an excellent experience and I am very happy with Rapyd services. All my issues were solved in a timely and professional manner. Thank you!
March 17, 2024
Unprompted review
Reply from Levamo
Thanks for the love, Iva. We're thrilled to hear that you've had a great experience with Rapyd!
Cloudways to Rapyd, my experience
I switched servers from Cloudways to Rapyd because they are the creators of Buddyboss and I use that on my wordpress site. Now that they have optimized things, Buddyboss works much more quickly.
I was worried the service wouldn't be as prompt as Cloudways, but they have been doing quite well. The migration process was quite smooth and I haven't had any bad experiences. Of course, there are always little issues that arise on websites, so that's why good customer service is really important to me. One of the support staff, Ruby, has really impressed me with her sincerity and ability to find solutions so quickly.
March 11, 2024
Unprompted review
Reply from Levamo
We love to hear that you're happy with both the performance of your site and our support team! Thanks for sharing, Marie!
Reply from Levamo
That's what we aim for! Thanks for sharing your experience, Mark.
Advertisement
This is what Professional hosting looks like
After 20 years in web development, I have tried most of the well-known hosting companies, as well as the lesser-known ones. A few years ago, I started hosting myself out of sheer dissatisfaction with all of them, whether it was due to the lack of support, high prices for little benefit, or interfaces that were too limited.
But now, we have RAPYD, the perfect solution for dynamic WordPress sites.
The performance is incomparable to other hosting services. The support has been amazing. They respond to chats quickly at all hours of the day, which is incredible. The prices might seem high at first glance, but when you consider the actual features, performance, and support all together, it is actually good value for the money.
February 13, 2024
Unprompted review
Reply from Levamo
Thanks for sharing about your experience with Rapyd so far, Soren. We aim to continue to provide you with a hosting experience that surpasses expectations!
Thank you Reo for your assistance and…
Thank you Reo for your assistance and advice for my project.
Germán Gonzalez
February 27, 2024
Unprompted review
Reply from Levamo
Thanks for the shoutout, Germán! We're happy to hear that Reo was able to provide you with the support you needed.
Customer service is on point!
Customer service rep was knowledgeable and professional.
February 14, 2024
Reply from Levamo
Thanks for sharing your experience with our team, Jackie! We aim to keep providing you with top-quality support 💪
Support is excellent and responsive
Support is excellent and responsive. The platform is amazing - so much more flexible and faster than your average WordPress hosting company. I measured it at a 63% increase over my current provider, so whatever they did, they must have magic at their fingertips!
February 13, 2024
Reply from Levamo
We can neither confirm nor deny that we are sorcerers. However, we're super happy to hear that you've had a positive experience with Rapyd! Thanks for sharing!
Advertisement
Great speed. Great customer support.
I am a buddyboss customer also and the speed of my website and apps is unmatched. Also, the support team at Rapyd is really taking care of me whenever I have an issue. They really care and understand what urgency means.
February 14, 2024
Unprompted review
Reply from Levamo
Thanks, Jordan! We work hard to provide world-class support, and we're thrilled to know that your happy with the performance of your site and apps. Thanks for the shout out to our support team and for sharing your experience with Rapyd!
The service is fast and stable
The service is simple to navigate. Very solid and fast.
The customer service I received with support was outstanding each time.
I needed support because of my lack of knowledge not the Rapyd service.
February 5, 2024
Reply from Levamo
Thanks, Mark! We've built Rapyd with every type of customer in mind, and we're happy to hear that our support team has been taking care of you!
Rapyd Rocks!
The migration team made a seamless transition for us with no downtime! The 24/7 support staff also deserves a 5 STAR!....................
February 9, 2024
Reply from Levamo
Thank you, Troy! It's great to hear that you loved our managed migration process - it's a necessary evil that we try to make as easy as possible, and our support team is always ready to help!
We had a successful migration
We had a challenging migration, but the team at Rapyd and BuddyBoss successfully migrated our member-only website and BuddyBoss app. Both are noticeably faster and more responsive than our previous host, Kinsta on Google cloud.
February 1, 2024
Reply from Levamo
Thanks for sharing, David! Tech challenges are sometimes inevitable, but they are great opportunities for the quality of our migration and support teams to shine. Thanks for your cooperation and patience, and we're happy to know that the switch was worth it!
Advertisement
The support and migration team are top…
The support and migration team are top notch. I am so glad I left my old hoster for these guys.
February 9, 2024
Unprompted review
Reply from Levamo
We're happy to hear that you've had a smooth migration and that you're enjoying the quality of our support team. We work hard to make that happen, and your feedback motivates us to keep it up! Thank you!
Reply from Levamo
Rapyd isn't only about fast sites - we also pride ourselves on quick and effective support. Thanks for sharing a bit about your experience, Kaare!
Reo was of great help and quickly…
Reo was of great help and quickly resolved my issue.
February 7, 2024
Unprompted review
Reply from Levamo
Thank you! We're happy to hear that Reo was able to quickly assist you, David. Your shout out only fuels us to keep it up!
Ruby Is the absolute best.
Ruby, was very knowledgeable, patient and polite. I am not an expert. She noticed a particular detail that I had not for a week. We followed her path of trouble shooting and she fixed the issue I had been plagued with. Then she opened another ticket to assist with some cache information. I am thrilled and extremely happy to have my site back to normal.
Thank you Ruby!!!
February 3, 2024
Unprompted review
Reply from Levamo
Your conversation with Ruby is a great example of the support that we aim to provide at Rapyd. Thanks for noticing and taking the time to share this - it means a lot to our entire support team!
Advertisement
Speeeeeeeed
Speeeeeeeed! We love how fast our site is running. The support with our migration was excellent. Pricing, too.
February 2, 2024
Reply from Levamo
We're thrilled to hear that you're loving not only your site's speed on Rapyd, but the migration process and pricing as well - the whole package matters! Thanks for sharing, Maren!
Big Performance Boost for less cost!
I run multiple Buddyboss/Learndash/Woocommerce sites. Just transferred our first client there 2 days ago and the performance boost we got is amazing, plus we are paying less than what we did on our previous host! Big shout out to Graham Hoffman and Wes Tatters who were very supportive during the transfer. Their support channels are also very helpful so thanks also to Ruby and Shafin. I will be looking to bring other sites over to Rapyd soon. Cheers! Paul
February 1, 2024
Reply from Levamo
Thanks for the shout out, Paul! Rapyd is built with dynamic sites in mind, so it's great to hear that our platform has lived up to the hype. We can't wait to welcome your other sites soon!
As of right now
As of right now, we have had mutliple issues since switching to Rapyd. Tech support has been helpful in fixing said issues but we did not have said issues until we made the switch. Performance and speed is great though!
January 2, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.