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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Beware of Level App Scams

Beware of Level App Scams

I enrolled in online tuition for the ACCA Taxation exam through LevelApp, where the classes were conducted by Khushi Gera and facilitated by Namashya Khamon. I paid an initial instalment of £390 at the end of June and attended classes for approximately 3.5 months until mid-October.

I then paid a second instalment of £325 for the following four months. However, during the final two weeks, classes were stopped without any prior notice, leaving me waiting with no communication or explanation.

After this, LevelApp agreed to issue a refund for the second instalment following internal discussions. It has now been nearly two months since that commitment was made, yet no refund has been processed.

Despite multiple attempts to contact them via calls and messages, there has been no response. This lack of communication and failure to honour a confirmed refund is highly unprofessional and concerning.

I would strongly advise others to exercise caution before using this platform.”

February 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Beware of Level App Scams

Beware of Level App Scams

My son enrolled in online tuitions for the ACCA taxation exams where he paid 2 installments of £390 each, in advance. However, during the final two weeks, classes were stopped by the tutor Khushi Gera without any prior notice, leaving us waiting with no communication or explanation.

After this, the facilitator of the tuitions in Level App, Namashya Khamon, agreed to issue a refund for the second installment following internal discussions. It has now been more than 3 months since that commitment was made, yet no refund has been processed.

Despite multiple attempts to contact her and the team via calls and messages, there has been no response. This lack of communication and failure to honor a confirmed refund is highly unprofessional and concerning.

I would strongly advise others to exercise caution before using this platform.

February 20, 2026
Unprompted review

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