From my side, playing a horror-themed slot was handled cleanly. The experience was uncomplicated without feeling stripped down. Moving between this and the rest of the casino felt consistent, so there... See more
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The casino made it easy for me to try playing slots after a deposit. The feature felt like part of the casino rather than an extra screen bolted onto it. The useful details appeared at the right point... See more
The problem started at Recently played list: saved stake moved from £1 to £5 on shared flat Wi-Fi after refresh. Mobile page showed another balance without a useful note.
£115 debit card withdrawal looked normal until the casino history on train Wi-Fi hid the withdrawal after refresh. Email update showed a newer status between two emails.
Company details
Written by the company
Winhero - 525% up to €8000 + 475 Free Spins
Contact info
Ireland
- levelrushzone.online
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I thought the first verification would…
I thought the first verification would be enough. On the second withdrawal, for £35, they asked for ID and address all over again like a brand new account.
KYC with selfie
KYC with selfie: verification showed no missing files on ticket #86545 until I clicked cashout. Support reply hid the failed payment note with £115 involved.:(
Small deposit check became a problem…
Small deposit check became a problem when the payout rules changed from the casino profile between pages. Casino page argued with the profile status with £315 involved.
after a small £49 test
after a small £49 test, a small session created two support issues. It stayed that way after refresh, which made no sense.
Checked later
Checked later, Ticket #90113: chat closed with Apple Pay mid-message about the missing payout. Message centre sent me back through the same casino loop with £86 involved.
Went back once
Went back once, Lobby search Fri 14:55: £1 stake became £5 at Tue 19:39 after refresh. Transaction log gave no usable timestamp while lunch went cold.
Casino receipt #39009 was where it…
Casino receipt #39009 was where it began: minimum cashout changed inside the account from £20 to £50. Profile page left the old status visible after 16 minutes.
Deposit screen Thu 19:25 was where it…
Deposit screen Thu 19:25 was where it began: cashier spinner ran after a £260 test until the session expired. Mobile page gave no usable timestamp after 9 minutes.
Small deposit check showed the first…
Small deposit check showed the first problem: second login after I used £55 lost my saved slot and bonus status. Lobby notice gave a vague status note with £55 involved.
Four emails about a £180 payout..
Four emails about a £180 payout... not one has been answered.
Set a £50 weekly deposit limit on the…
Set a £50 weekly deposit limit on the 3rd, cashier still took £120.
from a hotel room
from a hotel room, Live table stake £70 — the game kept sound on with Paysafecard after I saved it muted. Lobby notice stayed stuck right after money moved.
email Wed 8:37 looked normal until the…
email Wed 8:37 looked normal until the promised update after a £94 test never arrived. Lobby notice left the wrong value visible with the cashier tab still open.
waited SIX days for £30 cashout.
history page shows the round but the…
history page shows the round but the balance never moved, £12 just gone and no one on chat could see it either.
the app and the mobile browser show…
the app and the mobile browser show different balances. not by much, about £3, but which one do i believe. cleared everything, reinstalled, still different
The strange bit was Account pause…
The strange bit was Account pause screen: reality check timer reset after 18 minutes when I changed slots. Bonus screen contradicted the email with £140 involved
Login loop on office laptop looked…
Login loop on office laptop looked fine, then changing device at Sat 12:30 forgot the saved slot and stake. Mobile page made the KYC wait messy to read with £86 involved
Max cashout from the spins is £50
Max cashout from the spins is £50, printed only once, in grey.
Sunday morning
Sunday morning, Play-time alert screen — weekly limit showed £50 on ticket #39253 but confirm still opened for £55. Message centre gave a vague status note at Fri 21:44.
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