LexJet Reviews 495

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like canvas and paper meet professional standards and often exceed expectations. Many people highlight the efficiency of the ordering process, finding the website easy to use and the customer service helpful and responsive. Consumers frequently mention the fast delivery and the careful packaging that ensures products arrive in excellent condition. However, some customers also noted occasional issues with delivery speed, with a few experiencing delays that impacted their deadlines. A small number of reviewers expressed dissatisfaction with the packaging, reporting that some items arrived with minor damage. Additionally, a few people mentioned difficulties with the online ordering system or with product descriptions not matching the received item.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and selection. Customers consistently praise the high... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast shipping, with... See more

Order

People report positive experiences with order. Many customers praise the quick and easy ordering process,... See more

Service

Customers had positive experiences with service. Many reviewers praise the helpfulness and friendliness of... See more

Quality

Consumers find quality to be positive, consistently praising the high quality of products like adhesive... See more

Based on these reviews

Rated 5 out of 5 stars

I've been buying paper & canvas from this company for years. The products offered are of the highest quality. Sometimes availability of product is an issue, as is getting status updates on shipping... See more

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Rated 5 out of 5 stars

I love working with LexJet. Their site is easy to use, they're friendly and easy to talk to when you call, they have fast delivery, and an excellent selection of products. Our materials are always in... See more

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Rated 5 out of 5 stars

LexJet and our representative John Lopes are extremely responsive to our needs. John is always able to find materials that fit our jobs and help us with any problems. He and LexJet are great to work... See more

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Rated 5 out of 5 stars

My product was delivered timely with no issues. I received a call from customer services once the product shipped just to let me know it was on its way. The rep noticed I was a new customer and wante... See more

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Rated 3 out of 5 stars

The delivery of my canvas orders is slow and inconsistent. This is a good product and I would like to continue using but I am look for an alternate My sells rep Jason is the very best and always... See more

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Rated 5 out of 5 stars

This company is always easy to work with and helpful when I've had questions. Their online ink ordering system is dependable and efficient. I recently contacted them about upgrading my printer to a la... See more

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Rated 5 out of 5 stars

Quick fast shipping. LexJet is my preferred supplier because I know I can put in an order and know that I will receive it quickly and in great packing ensuring my items are not damaged.

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Rated 5 out of 5 stars

I couldn’t be happier with my canvas print — it turned out even better than I imagined! The colors are vibrant, perfectly matching the original artwork. The texture of the canvas adds a professional... See more

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Rated 5 out of 5 stars

I have dealt with many sales people over 20 years. I have been very impressed with the level of service my current sales rep, Terry Brown, has provided. I am working from a very small volume company b... See more

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Rated 2 out of 5 stars

The same thing that goes wrong every time. When I order 24" roll paper the first few feet of paper has dings in the edges which makes it impossible to print borderless images until we get past that pa... See more

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Rated 5 out of 5 stars

My business has been using Lex Jet for years and has never had a problem with ordering. The products are top notch and so is the service. I can always count on receiving my product promptly and that... See more

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Rated 4 out of 5 stars

I really like Lexjet and the products and anytime I’ve called for help I’ve always gotten good assistance and advice. My only problem is that I am just an individual and do very small business produc... See more

Rated 5 out of 5 stars

Could not make an online order like normal, had to call in and they were very prompt and took care of my order quickly during a busy season! As they also helped fix my online access that was not a pa... See more

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Rated 5 out of 5 stars

I am very grateful for the fast service and response when orders are submitted. I own a printing shop in Kodiak Alaska and getting items shipped to the island can be difficult when needed right away.... See more

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Rated 2 out of 5 stars

I ordered Friday at 11 am for a delivery Monday for a rush production Job. Somehow the product did not go out until Monday, I had to spend an additional $300 in shipping for the finished products to m... See more

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Rated 5 out of 5 stars

I’ve had a great experience with LexJet! I purchased an Epson SureColor F170 sublimation printer and later placed another order for replacement sublimation ink. Most recently, I also purchased a mai... See more

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Rated 5 out of 5 stars

I love being able to find products through lists of past orders. Ordering is fast and easy. If I need information about any products, your staff is always courteous and knowledgeable.

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Rated 5 out of 5 stars

The people at LexJet are always pleasent and very helpful! I've been buying wide format products from them for years. I would recommend them to anyone looking for great quality products and wonderful... See more

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Rated 5 out of 5 stars

Top quality product that I have ordered from your company years prior has never let me down in exceptional photo quality prints! From the time I ordered my product until I was in receipt was super... See more

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Rated 5 out of 5 stars

I’ve been a customer of LexJet for about 20 years. The online store has been very easy to navigate from the beginning and just keeps getting better. I really enjoy the free shipping and fast delivery... See more

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Rated 5 out of 5 stars

LexJet made the buying process easy, following up to make sure I knew they're really there for the journey, and not just the product. Wonderful prices, product, and customer service.

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Rated 5 out of 5 stars

Great service from sales team, specially Matthew. I always have my questions answered and in many years just had an issue that was resolved with no problem at all 😊

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Rated 5 out of 5 stars

Quick service and turn around. Customer service rep was very helpful with suggesting options that best suited us. Saved us in an urgent situation. So, 5 stars from us. Great service!

Rated 1 out of 5 stars

Really bad shipping service order placed on 02/16 and should get delivery on 02/19 but still waiting

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Rated 5 out of 5 stars

Fast Ship times were important for this particular order and even with regular shipping, I had my paper the next day. Add to the large selection of printer related supplies and LexJet is always my fi... See more

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Rated 5 out of 5 stars

Always on time delivery, packed well. We have been using Lexjet for over 15 years... Great company to work with, excellent customer service.

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Rated 5 out of 5 stars

Lexjet always ships super fast and I often get what I need the very next day. I have had nothing but good experiences with Lexjet. Everything I need is always in stock and I've never had any issues wi... See more

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Rated 5 out of 5 stars

They care about being in position to service my print needs. A quick chat about how I'm using my printers and the paper I buy, so they are in position to be of service. Great company.

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Rated 5 out of 5 stars

I knew what I needed, placed the order and received it in less than 24 hours. I had googled and they had the best prices and my shipping was free! Will definitely buy again when I am purchasing blo... See more

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Rated 5 out of 5 stars

I appreciate the quick order processing and delivery. I know I can expect delivery in two days from when I place an order. D. Forbes. ItecGraphix, Mentor, OH

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Rated 1 out of 5 stars

The shipment was a lot slower than they Advertise. Making me miss a deadline on the contract. This a week after ordering and I still having received my shipment and the tracking number they gave me... See more

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Rated 5 out of 5 stars

I’ve been buying all my photo printing supplies from LexJet for some time now, and have always been delighted with their speed and friendly service. It’s great to do business with a company run by peo... See more

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Rated 5 out of 5 stars

LexJet is on the ball. I never have to work about accuracy, shipping or delivery. If something is array, I get a personal phone call. That is exceptional customer service.

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Rated 2 out of 5 stars

2 colors of Ink ordered on Friday 12/5 - checkout estimated arrival of ground shipping Wed 12/10. Package is not shipped until EOD 12/9 and tracking estimating arrival of 12/15. Call 8:30am 12/1... See more

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Rated 5 out of 5 stars

As a print studio owner, LexJet has been an invaluable partner. Their combination of quality, speed, and service is exactly what professional operations need. Product Quality: The range and qualit... See more

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Rated 5 out of 5 stars

As a small business starter, I was able to get what I needed at a good price, in a timely manner. Lexjet understands that time is money, and I was able to complete my first mass order on time.

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Rated 5 out of 5 stars

I get good advice when I inquire about products. The products I order work very well, are priced competitively, no shipping costs and they arrive on time. What more could you ask for?

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Rated 5 out of 5 stars

Dave Grotkiewicz was an amazing help in getting me to what I needed and making sure I was all set with my products. Shipping was fast and I couldn't be happier.

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Rated 5 out of 5 stars

Do what they say they will. Had a good customer experience with them once involving them shipping the wrong product and fixing it fairly/appropriately.

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Rated 5 out of 5 stars

I had trouble finding the item I needed and I went on the chat and was helped by a most wonderful person! But one thing I always love about Lexjet is how fast you get your delivery! I have been using... See more

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Rated 5 out of 5 stars

I'm a long time customer and Lexjet never fails in their customer service. They guide you to just the products and their return policy is exceptional.

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Rated 1 out of 5 stars

It has been over a week and still haven't received my order. Advertised as next day shipping, we contacted them beforehand to confirm shipping approximations. We understand complications can happen bu... See more

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Rated 5 out of 5 stars

Setting up an account was simple. The customer service with my first purchase was great. Shipping was on time. The prices are competitive.

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Rated 5 out of 5 stars

Quick, kind, friendly, ready to help. Had a small issue with order but was corrected quickly. Thank you for a pleasant experience.

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Rated 5 out of 5 stars

Arrived earlier than expected and packed very well. Chromalux is on the expensive side but is a very good product. Keeps you from making mistakes.

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Rated 4 out of 5 stars

The packaging was absolutely terrible and it’s a miracle that the box of paper arrived undamaged. I could send you pictures showing your packaging and then showing you the packaging from another compa... See more

Rated 5 out of 5 stars

I recently ordered wide-format paper through LexJet, and the entire experience was fantastic. The ordering process was simple and straightforward, and the customer support team was very helpful in an... See more

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Rated 2 out of 5 stars

I ordered the Sooper Edge Safety Ruler on Saturday, and was told it should arrive by Thursday. On checking Thursday, it was still "processing". I called, and they said they would *call* me back with... See more

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Rated 5 out of 5 stars

I have been a customer for over 10 years. They have always worked with me to make sure I got my products on time and at a fair price. If I had a problem they will work with me to make sure everythin... See more

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Rated 2 out of 5 stars

I had difficulty easily finding the product, and had to investigate my own account back orders, and even then, ordering the same 8.5"x11" package, brought me to a page which displayed "rolled stock" h... See more

Rated 5 out of 5 stars

I have used Lexjet for many years (purchasing a printer, ink, paper, etc,) and am 100% completely happy.

Company replied

Rated 1 out of 5 stars

I would never order from this company again they took 2 1/2 weeks to call me back the customer service is very poor. They take longer than usual to even respond. I wouldn’t recommend this company at... See more

Rated 5 out of 5 stars

Ultra fast shipping. Good communication. Printers is everything i hoped it would be and more!

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Rated 5 out of 5 stars

Great product and fast, reliable customer service. Great support and advice over the phone when needed.

Company replied


Company details

  1. #2 of 4 best companies in Printing Equipment and Supplies
  2. #2 of 3 best companies in Printing Equipment Supplier
  3. #2 of 6 best companies in Toner Cartridge Supplier

About LexJet

Written by the company

LexJet is your source for inkjet printing equipment, materials, and expertise. We manufacture, market, and sell professional-grade, wide-format inkjet printing equipment and supplies that have helped more than 20,000 small printing, imaging, and sign businesses adapt to changing markets and develop new sources of revenues.

INKJET PRINTABLE MEDIA

WIDE FORMAT PRINTERS

INK CARTRIDGES

KNOWLEDGE & PRODUCTS
LexJet provides business owners with the knowledge and products they need to convert digital images into new forms of visual merchandising, out-of-home advertising, and custom decor. LexJet products are used to create dozens of products, including: trade-show graphics; point-of-purchase, retail, and event signage; museum exhibits; fine-art reproductions and photo prints on canvas; custom wallcovering; murals; and other products.

INNOVATIVE TECHNOLOGIES
In addition to selling inkjet printers and materials from companies such as HP, Canon, and Epson, LexJet designs and develops its own brands of imaging materials to resolve some of the unique production challenges identified by our customers. LexJet's rapid growth over the past 15 years reflects how effective we have been in helping small businesses successfully adopt new imaging technologies, create innovative products, and diversify into new markets.

DISTRIBUTION & DELIVERY LexJet operates distribution centers nationwide so you can get what you need quickly. The convenience of online ordering and fast delivery is backed by our promise that you can always talk with friendly, knowledgeable people whenever you have questions or concerns.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

495 reviews

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Rated 5 out of 5 stars

Easy

Easy, friendly side

February 13, 2026
LexJet logo

Reply from LexJet

Thanks for leaving us a great review. We appreciate it!

Rated 5 out of 5 stars

Great quality

Great quality, arrived very fast!

February 23, 2026
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Reply from LexJet

We're happy to hear that your order got delivered quickly. Thank you for your positive feedback!

Rated 5 out of 5 stars

THANK YOU STEVE.

I WILL RESCIND MY REVIEW. STEVE REACHED OUT TO ME AND SOLVED THE SITUATION, HE SAVED OUR BUSINESS RELATIONSHIP. THANK YOU STEVE.

February 19, 2026
LexJet logo

Reply from LexJet

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. Customer satisfaction is very important to us, and we hope the steps taken have helped resolve the issue. If there is anything further we can do to assist you, please don’t hesitate to reach out; we’re here to help.

Rated 5 out of 5 stars

A+++

Website interface, cost and shipping speed.

February 4, 2026
LexJet logo

Reply from LexJet

It's great to hear that you have a positive experience with our website, pricing, and fast shipping. Thanks for your feedback!

Rated 5 out of 5 stars

Great service from sales team

Great service from sales team, specially Matthew.
I always have my questions answered and in many years just had an issue that was resolved with no problem at all 😊

February 16, 2026
LexJet logo

Reply from LexJet

We're happy to hear that the sales team provided great service and answered your questions effectively. We appreciate your feedback!

Rated 5 out of 5 stars

Great product

Great product and fast, reliable customer service. Great support and advice over the phone when needed.

February 4, 2026
LexJet logo

Reply from LexJet

We're happy to hear that you had a positive experience with our product and customer service. Thanks for taking the time to leave your review!

Rated 5 out of 5 stars

Ultra fast shipping

Ultra fast shipping. Good communication.
Printers is everything i hoped it would be and more!

February 16, 2026
LexJet logo

Reply from LexJet

We're happy to hear that you had a great experience with our fast shipping and communication. Thanks for your review!

Rated 5 out of 5 stars

As a small business starter

As a small business starter, I was able to get what I needed at a good price, in a timely manner. Lexjet understands that time is money, and I was able to complete my first mass order on time.

February 2, 2026
LexJet logo

Reply from LexJet

We're happy to hear that you were able to get what you needed to complete your first mass order on time. Thank you for the positive feedback!

Rated 5 out of 5 stars

We love LexJet

We love LexJet. Its like having our own warehouse since items take only 2 days to reach us.

February 14, 2026
LexJet logo

Reply from LexJet

We're happy to hear that our fast delivery meets your needs. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy to use website

Easy to use website. In stock items. Competitive prices. Reliable shipping.

February 13, 2026
LexJet logo

Reply from LexJet

Thank you for taking the time to leave your feedback. It's great to hear you had a positive experience!

Rated 5 out of 5 stars

Ordered a new print head

My product came quickly and works great.

February 13, 2026
LexJet logo

Reply from LexJet

We're happy to hear that your product arrived quickly and works great. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

WOW!

You guys ship fast and your products are the best.

February 13, 2026
LexJet logo

Reply from LexJet

Thank you for taking the time to leave positive feedback; it means a lot to us.

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