LexusPartsNow.com Reviews 

722
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 335 reviews, reviewers had a great experience with this company. Customers consistently found the products to be genuine OEM parts, fitting perfectly and matching descriptions. Many consumers appreciated the reasonable pricing, often finding it more competitive than local dealerships. Reviewers frequently highlighted the fast and timely delivery service, which contributed to a smooth overall purchasing process. However, some customers reported receiving incorrect parts or experiencing order accuracy issues, which sometimes led to difficulties with returns or unresponsive customer service. A few reviewers also noted concerns about packaging, with items occasionally arriving in damaged or unusual boxes.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the availability of original Lexus parts at... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and... See more

Price

Customers consistently note positive experiences with price, often finding them reasonable and competitive... See more

Quality

Clients share positive opinions on quality, with many reviewers noting that parts are original equipment... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently ordered a couple new headlamps for my 2007 Lexus IS350. The car I have has the AFS lights but I did not know this at time of purchase. As such the lights that I received did not fit ( my... See more

Rated 4 out of 5 stars

All was great but thought price was 20% more than it should have been and wish shipping ground shipping was included in price Part worked perfect!

Rated 5 out of 5 stars

The part I received was the correct one & the color match to the interior of our car was exact. The online purchase was easy & this vendor had the best price I could find including local car dealershi... See more

Rated 5 out of 5 stars

Cheaper than local dealer. The wait time was a little bit, but I know it all depends a parts network. I am appreciative of other places able to get cost plus percent prices (discount) I use to ge... See more


Company details

  1. #49 of 78 best companies in Auto Parts Store

Written by the company

Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

722 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(722)

325 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service!

Great Service. I had a slight color mismatch and the team is working closely with me to fix it up! A great customer experience

February 27, 2026
LexusPartsNow.com logo

Reply from LexusPartsNow.com

Thank you for your feedback.
While the part number you received could be a different color due to manufacturer supersession, rest assured the fitment will be exact.
We appreciate your understanding and are here to help if you have any further questions.

Rated 5 out of 5 stars

CT200h original wiper blades

Made the mistake of allowing a tire dealer to put replacement wiper blades on my car when they replaced the tires. The replacements looked terrible and didn't work well. Should have found LexusPartsNow sooner and just replaced the blade inserts myself. I was able to find the complete replacement blades for my Lexus wipers without a problem on the website. The shipping was fast. They work like new. Who could ask for anything more??

February 28, 2026
Rated 5 out of 5 stars

The Right part

The Right part, fair price, quick delivery, easy install! Saved me thousands of dollars! Thank You!

February 28, 2026
Rated 5 out of 5 stars

Great price and delivery.

Easy ordering and reasonable shipping time to deliver. After ordering an aftermarket part that was total junk, Lexus parts came through. Very happy with my order.

February 2, 2026
Rated 1 out of 5 stars

False advertisement

False advertisement. They tell you a shipping date then move it on you and offer nothing for the inconvenience. When you could of bought from somewhere else.

February 18, 2026
Unprompted review
LexusPartsNow.com logo

Reply from LexusPartsNow.com

Thank you for your feedback.

Unexpected delays can occasionally occur during transit. Please rest assured that we are reviewing your order and will work to complete the remaining steps as quickly as possible.
We appreciate your patience and thank you for bringing this to our attention.

Rated 1 out of 5 stars

Unhappy With Transaction

I ordered 3 items from this site based on my previous experience. I decided to send two of them back due to no longer needing them. One item was an oil cooler tube and 6 spark plugs that were never taken out of their boxes. They would not accept the spark plugs due to them being an "electrical" item. I then send the other part back and check my Amex card after one week to make sure I received my refund, no refund issued. I then speak with an agent via live chat inquiring about my refund, she told me that if I took care of my own postage I will need to provide them with a tracking number. After doing so she let me know that she updated my return with the tracking number and I should receive an email confirming my refund. So the next day I did receive an email letting me know that my AMEX will be refunded, BUT they charged me $17.71 Restocking Fee on an $88.00 item. I just spent over $600.00 with them on my previous purchase. NEVER AGAIN!

February 11, 2026
Unprompted review
LexusPartsNow.com logo

Reply from LexusPartsNow.com

Thank you for your feedback.
Unfortunately, not all parts are returnable. Spark plugs are considered electrical items by the manufacturer, we regret we cannot accept the return. Thank you for being a returning customer; however, no-longer-needed items are subject to a 20% restocking fee. We apologize for the inconvenience once again, we're sad to see you go.

For more information, please visit www.lexuspartsnow.com/service/lexus-return_policy

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